Retail stories
Assured Data Protection and KHIPU Networks partner to deliver cost-effective, enterprise-grade disaster recovery and data protection services to UK and South African SMEs.
Zendesk appoints AI strategy expert Lila Tretikov to its Board of Directors, enhancing the company's focus on leveraging AI to boost customer experience.
A study by Applause has found that 76% of consumers abandon transactions if their preferred payment method is unavailable, impacting retailers significantly.
eCommerce in Australia and New Zealand is surging with 83% and 77% of online shoppers purchasing monthly, despite rising concerns over data privacy.
Manhattan Associates' study reveals flexible return policies are key for retail as 72% of consumers return items due to rising living costs, post-EOFY.
SAS CTO Bryan Harris details their billion-dollar investments in AI, advancements in generative models, and significant global industry impacts.
Alipay+ boosts global reach, extending services to 90 million merchants in its 2024 summer campaign, driven by a 27% transaction surge during UEFA EURO 2024.
Radware unveils a PCI DSS 4.0 solution to help businesses streamline compliance, offering enhanced protection, visibility, and reporting via its cloud security platform.
Team Topologies has appointed Luke McManus as the APAC Region Lead, bringing over 20 years of technology experience to enhance regional operations.
Fiverr has acquired AutoDS, boosting its eCommerce capabilities by integrating advanced dropshipping tools and expanding its reach to thousands of entrepreneurs.
impact.com launches impact.com/advocate in Southeast Asia to boost brand trust through customer referrals and social media influence, addressing modern consumer behaviour.
Cashrewards has acquired Little Birdie, aiming to bolster its cashback platform with advanced product search and price comparison tools in time for Black Friday.
Milestone Systems has launched its most interactive Experience Centre in Melbourne's Mulgrave, boosting its APAC presence with cutting-edge video tech solutions.
Melbourne-based Restive promotes Florencia Mostaccio to Head of Research and Experience Design, enhancing their client engagement model and innovative skillset.
Queensland ramps up cybersecurity to safeguard the 2032 Olympics against evolving threats, prioritising identity security and global standards compliance.
Australia's telecommunications industry sees further improvement as complaints drop to 2.7 per 10,000 services in the April-June 2024 quarter, down from 3.1.
Amid soaring living costs, Australian households cut non-essential spending by 1.9%, reports the ABS. Retail sector jitters follow.
Australia's 3G networks will be decommissioned next month, posing potential disruptions for retailers and hospitality businesses that rely on outdated tech.
Fintech lender Plenti integrates NAB's Pay by Bank solution to offer PayTo transactions, enhancing loan repayment options with real-time, secure payments.
JBL unveils three new True Wireless earphones—Live Flex, Beam, and Buds TWS 3—featuring an innovative smart case with a 1.45-inch LED touch display. Prices start at NZD $269.95.