TelcoNews UK - Telecommunications news for ICT decision-makers

Security stories - Page 12

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Agentic AI helps firms boost CX satisfaction & cut costs per case

Thu, 1st May 2025
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martech
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Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
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Tray.ai launches ITSM Agent to automate IT support tasks

Mon, 28th Apr 2025
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saas
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uc
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digital transformation
Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.
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Law firms advised to strengthen tech basics before embracing AI

Thu, 24th Apr 2025
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ai
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cloud services
Legal professionals worldwide prioritise robust document management systems over AI, aiming to boost efficiency before adopting advanced legal technology, finds iManage report.
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Nerdio unveils unified Microsoft 365 & AVD solution for MSPs

Thu, 17th Apr 2025
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saas
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cloud security
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iam
Nerdio unveils Manager for MSP 6.0, a unified platform boosting automation and security for Microsoft 365 and Azure Virtual Desktop management.
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Peter Young appointed CEO at leading tech firm Reconeyez

Wed, 16th Apr 2025
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surveillance
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ai
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cloud services
Peter Young has been appointed CEO of Reconeyez, set to drive the firm's global growth with innovative AI technology in security and surveillance.
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Datadog named leader in The Forrester Wave AIOps report

Wed, 16th Apr 2025
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saas
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uc
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devops
Datadog has been recognised as a leader in The Forrester Wave: AIOps Platforms, Q2 2025, achieving top scores in eleven evaluation criteria.
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Twilio finds RCS adoption rising among mobile industry pros

Wed, 16th Apr 2025
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crm
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encryption
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cx
Research from Twilio reveals that nearly half of mobile professionals have adopted Rich Communication Services, with 60% citing its positive impact on customer communications.
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Cloudflare unveils Workers VPC for enhanced app security

Tue, 15th Apr 2025
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cloud services
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modernisation
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cloudflare
Cloudflare has unveiled Workers VPC and Workers VPC Private Link, tools set to empower developers to create secure cross-cloud applications on its platform.
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How to sell security and compliance

Tue, 15th Apr 2025
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data protection
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supply chain
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risk & compliance
As regulatory pressures escalate, UK Managed Service Providers have a prime opportunity to expand their offerings in compliance and security, driving growth.
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Zscaler report urges shift from VPNs to Zero Trust

Fri, 11th Apr 2025
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vpns
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ransomware
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cloud security
Zscaler's 2025 ThreatLabz VPN Risk Report reveals soaring VPN usage in Australia but warns of heightened security risks, urging a shift to Zero Trust architectures.
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New A2A protocol launched to enhance AI agent synergy

Thu, 10th Apr 2025
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martech
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cdp
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agentic ai
The Agent2Agent protocol has been launched to enhance AI interoperability across enterprise platforms, supported by over 50 technology partners including Atlassian and Salesforce.
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Accenture & Google Cloud boost AI & cloud solutions

Thu, 10th Apr 2025
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network infrastructure
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digital transformation
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cx
Accenture is expanding its partnership with Google Cloud to enhance cloud and AI adoption globally, focusing on solutions that boost enterprise efficiency.
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Google enhances AI adoption with new Agentspace features

Thu, 10th Apr 2025
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lcnc
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software development
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agentic ai
Google has unveiled new features for its Agentspace product to enhance AI agent adoption in businesses, promising streamlined processes and improved security.
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Google Cloud & UWM partner to revolutionise mortgages

Thu, 10th Apr 2025
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data analytics
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ai
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cloud services
Google Cloud and United Wholesale Mortgage have launched a partnership to modernise mortgage lending, harnessing AI to streamline processes and enhance client experiences.
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Logically partners with Databricks to enhance threat detection

Wed, 9th Apr 2025
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data analytics
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risk & compliance
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cybersecurity
Logically has teamed up with Databricks to bolster organisations' defences against online threats, combining AI technology with data intelligence.
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SailPoint reveals Cloud updates for identity security boost

Wed, 9th Apr 2025
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cybersecurity
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cloud services
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netapp
SailPoint has unveiled updates to its Identity Security Cloud, introducing enhanced machine identity security and new customer success services to bolster identity management.
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Hornetsecurity to acquire French firm Altospam for expansion

Mon, 7th Apr 2025
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cloud security
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email security
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risk & compliance
Hornetsecurity plans to acquire French email cybersecurity firm Altospam, pending approval from the Ministry for the Economy, to boost its European presence.
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Northern Data & Gcore to launch AI platform collaboration

Thu, 3rd Apr 2025
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data protection
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cloud services
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avast
Northern Data Group and Gcore have teamed up to launch a comprehensive AI platform aimed at enterprises, targeting a projected USD $169 billion inferencing market by 2032.
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F5 unveils VELOS upgrades for AI in service providers

Thu, 3rd Apr 2025
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uc
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network infrastructure
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application security
F5 has launched updates to its VELOS product line, enhancing AI capabilities for service providers with advanced solutions like the 6-Tbps chassis and 400-Gbps blade.
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LoftLabs launches vNode for enhanced Kubernetes isolation

Thu, 3rd Apr 2025
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storage
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virtualisation
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devops
LoftLabs has launched vNode, a virtual container runtime that boosts node-level isolation in Kubernetes, offering enhanced security without extra hardware.