Security stories - Page 12
Agentic AI helps firms boost CX satisfaction & cut costs per case
Thu, 1st May 2025
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
Tray.ai launches ITSM Agent to automate IT support tasks
Mon, 28th Apr 2025
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saas
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uc
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digital transformation
Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.
Law firms advised to strengthen tech basics before embracing AI
Thu, 24th Apr 2025
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genai
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ai
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cloud services
Legal professionals worldwide prioritise robust document management systems over AI, aiming to boost efficiency before adopting advanced legal technology, finds iManage report.
Nerdio unveils unified Microsoft 365 & AVD solution for MSPs
Thu, 17th Apr 2025
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saas
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cloud security
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iam
Nerdio unveils Manager for MSP 6.0, a unified platform boosting automation and security for Microsoft 365 and Azure Virtual Desktop management.
Peter Young appointed CEO at leading tech firm Reconeyez
Wed, 16th Apr 2025
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surveillance
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ai
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cloud services
Peter Young has been appointed CEO of Reconeyez, set to drive the firm's global growth with innovative AI technology in security and surveillance.
Datadog named leader in The Forrester Wave AIOps report
Wed, 16th Apr 2025
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saas
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uc
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devops
Datadog has been recognised as a leader in The Forrester Wave: AIOps Platforms, Q2 2025, achieving top scores in eleven evaluation criteria.
Twilio finds RCS adoption rising among mobile industry pros
Wed, 16th Apr 2025
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crm
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encryption
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cx
Research from Twilio reveals that nearly half of mobile professionals have adopted Rich Communication Services, with 60% citing its positive impact on customer communications.
Cloudflare unveils Workers VPC for enhanced app security
Tue, 15th Apr 2025
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cloud services
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modernisation
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cloudflare
Cloudflare has unveiled Workers VPC and Workers VPC Private Link, tools set to empower developers to create secure cross-cloud applications on its platform.
How to sell security and compliance
Tue, 15th Apr 2025
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data protection
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supply chain
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risk & compliance
As regulatory pressures escalate, UK Managed Service Providers have a prime opportunity to expand their offerings in compliance and security, driving growth.
Zscaler report urges shift from VPNs to Zero Trust
Fri, 11th Apr 2025
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vpns
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ransomware
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cloud security
Zscaler's 2025 ThreatLabz VPN Risk Report reveals soaring VPN usage in Australia but warns of heightened security risks, urging a shift to Zero Trust architectures.
New A2A protocol launched to enhance AI agent synergy
Thu, 10th Apr 2025
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martech
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cdp
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agentic ai
The Agent2Agent protocol has been launched to enhance AI interoperability across enterprise platforms, supported by over 50 technology partners including Atlassian and Salesforce.
Accenture & Google Cloud boost AI & cloud solutions
Thu, 10th Apr 2025
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network infrastructure
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digital transformation
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cx
Accenture is expanding its partnership with Google Cloud to enhance cloud and AI adoption globally, focusing on solutions that boost enterprise efficiency.
Google enhances AI adoption with new Agentspace features
Thu, 10th Apr 2025
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lcnc
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software development
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agentic ai
Google has unveiled new features for its Agentspace product to enhance AI agent adoption in businesses, promising streamlined processes and improved security.
Google Cloud & UWM partner to revolutionise mortgages
Thu, 10th Apr 2025
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data analytics
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ai
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cloud services
Google Cloud and United Wholesale Mortgage have launched a partnership to modernise mortgage lending, harnessing AI to streamline processes and enhance client experiences.
Logically partners with Databricks to enhance threat detection
Wed, 9th Apr 2025
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data analytics
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risk & compliance
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cybersecurity
Logically has teamed up with Databricks to bolster organisations' defences against online threats, combining AI technology with data intelligence.
SailPoint reveals Cloud updates for identity security boost
Wed, 9th Apr 2025
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cybersecurity
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cloud services
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netapp
SailPoint has unveiled updates to its Identity Security Cloud, introducing enhanced machine identity security and new customer success services to bolster identity management.
Hornetsecurity to acquire French firm Altospam for expansion
Mon, 7th Apr 2025
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cloud security
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email security
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risk & compliance
Hornetsecurity plans to acquire French email cybersecurity firm Altospam, pending approval from the Ministry for the Economy, to boost its European presence.
Northern Data & Gcore to launch AI platform collaboration
Thu, 3rd Apr 2025
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data protection
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cloud services
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avast
Northern Data Group and Gcore have teamed up to launch a comprehensive AI platform aimed at enterprises, targeting a projected USD $169 billion inferencing market by 2032.
F5 unveils VELOS upgrades for AI in service providers
Thu, 3rd Apr 2025
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uc
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network infrastructure
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application security
F5 has launched updates to its VELOS product line, enhancing AI capabilities for service providers with advanced solutions like the 6-Tbps chassis and 400-Gbps blade.
LoftLabs launches vNode for enhanced Kubernetes isolation
Thu, 3rd Apr 2025
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storage
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virtualisation
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devops
LoftLabs has launched vNode, a virtual container runtime that boosts node-level isolation in Kubernetes, offering enhanced security without extra hardware.