ServiceNow stories - Page 2
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NVIDIA explains how NIMs will revolutionise generative AI deployment
Tue, 4th Jun 2024
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uc
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it automation
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open source
At COMPUTEX 2024, NVIDIA CEO Jensen Huang has unveiled more details of the development building blocks they're calling NVIDIA NIMs.
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Tanium & ServiceNow launch new IT & security solutions
Tue, 14th May 2024
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cybersecurity
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personal computing devices
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pc hardware
Tanium teams up with ServiceNow to launch transformative IT and security solutions, enhancing real-time data management and reducing risks for enterprises.
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Genesys & ServiceNow join forces to revolutionise customer service
Tue, 14th May 2024
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uc
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cx
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martech
AI players, Genesys and ServiceNow announce a strategic partnership to deliver a unified customer service solution, enhancing experience orchestration and business transformation.
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ServiceNow commits to value creation with GenAI at Knowledge 2024
Tue, 14th May 2024
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uc
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it in manufacturing
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digital transformation
ServiceNow demonstrated its commitment to leading digital transformation at the Knowledge 2024 conference, unveiling expanded generative AI capabilities, new partnerships and purpose-focused solutions for manufacturing.
![Story image](../../../../../uploads/story/2024/05/09/preview_img-N6kKnAQ3TQcJoY5rxBBl3LXe.webp)
ServiceNow & Microsoft to enhance workflow with integrated AI capabilities
Thu, 9th May 2024
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digital transformation
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uc
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hyperscale
ServiceNow is furthering its strategic alliance with Microsoft to integrate AI systems, increasing workplace efficiency and employee flexibility. This follows impressive Q1 results from ServiceNow.
![Story image](../../../../../uploads/story/2024/05/08/preview_img-VOKHEumV2ARITbriYJmPV4o9.webp)
Kinetic IT acclaimed as leader in ServiceNow proficiency by ISG survey
Wed, 8th May 2024
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digital transformation
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partner programmes
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ai
Kinetic IT once again stands out as a leader in ServiceNow proficiency in digital transformation, as confirmed by the latest ISG Provider Lens findings, highlighting its nationwide expertise in delivering advanced service integration.
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ServiceNow appoints Damian Stirrett as UK & Ireland Group VP
Wed, 8th May 2024
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it automation
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ai
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intelligent automation
ServiceNow has named Damian Stirrett as the new Group Vice President and General Manager for their UK and Ireland operations, boosting their digital growth strategy across Europe.
![Story image](../../../../../uploads/story/2024/05/07/preview_img-zy1yGHTO4hPVyvl0py14RJVx.webp)
New Zealanders spent 22 million hours on hold in 2023
Tue, 7th May 2024
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ai
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nz
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servicenow
Kiwis wasted 22 million hours on hold for customer service in 2023, with standoffish service and high hold times causing 95% to shift their spending behaviour.
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ServiceNow bolsters leadership in Australia & New Zealand
Fri, 3rd May 2024
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digital transformation
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leadership
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servicenow
ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.
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RingCentral launches AI-powered contact centre RingCX in Australia
Fri, 3rd May 2024
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uc
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martech
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omnichannel
RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.
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The remote desktop tools most targeted by attackers in the last year
Thu, 2nd May 2024
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malware
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virtualisation
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uc
Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
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ServiceNow impresses with strong Q1 2024 financial results
Wed, 1st May 2024
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digital transformation
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servicenow
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financial results
ServiceNow reports remarkable Q1 2024 results, exceeding expectations in all main and profit-related metrics and showcasing its digital transformation prowess.
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UK consumers prioritising price over brand loyalty
Fri, 26th Apr 2024
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martech
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cx
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cleantech
A report by ServiceNow finds cost as the primary driver of UK consumer brand loyalty, with 67% being less brand loyal than two years ago.
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BackBox enhances network automation with new NCM integration
Thu, 11th Apr 2024
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firewalls
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network infrastructure
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network security
BackBox introduces Network Configuration Management to its platform, enhancing automation features to boost performance, security and efficiency, in harmony with Gartner's standard requirements.
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SecurityBridge unveils advanced platform for enhanced SAP security
Mon, 1st Apr 2024
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cybersecurity
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soc
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servicenow
SecurityBridge, a foremost SAP security provider, has unveiled version 6.26 of its platform, introducing robust features to boost SAP security across global enterprises and setting new standards in the industry.
![Story image](../../../../../uploads/story/2024/03/26/preview_img-wx7Eb8PwNXc4hJZcbhvXZA3V.webp)
ServiceNow unveils Washington D.C. with advanced GenAI tech
Tue, 26th Mar 2024
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it automation
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rpa
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ai
ServiceNow unveils its latest platform release, Washington D.C., packed with innovative features and enhancements to revolutionise enterprise workflows.
![Story image](../../../../../uploads/story/2024/03/20/preview_img-6rHA5Dj9hFyfoYwPlHod3WsH.webp)
ServiceNow acquires 4Industry & EY's app to boost smart industrial workflow
Wed, 20th Mar 2024
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digital transformation
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servicenow
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digitisation
ServiceNow acquires 4Industry and EY's Smart Daily Management application to boost its operational technology capabilities, promoting efficiency and heightening experiences for connected workers.
![Story image](../../../../../uploads/story/2024/03/19/preview_img-pCCY31nCTto41UDyouG5pEvn.webp)
NVIDIA unveils enterprise-grade AI microservices for custom applications
Tue, 19th Mar 2024
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robots
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network infrastructure
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hyperscale
NVIDIA unveils an extensive array of enterprise-grade generative AI microservices, allowing businesses to develop and distribute custom applications while retaining full intellectual property ownership.
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iManage adds 300 customers, 2023 recurring revenue jumps 36%
Fri, 15th Mar 2024
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uc
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cx
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martech
iManage, a London-based cloud services company, records impressive growth in 2023 with the addition of over 300 new customers and a 36% jump in annual recurring revenue.
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Claroty secures $100m for expansion of cybersecurity capabilities
Fri, 8th Mar 2024
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hyperscale
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public cloud
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ai security
Claroty has raised $100m in strategic growth financing to bolster its leadership in critical infrastructure cybersecurity and fuel global expansion.