TelcoNews UK - Telecommunications news for ICT decision-makers

Slack stories

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Proofpoint launches AI-driven Digital Communications Governance solution
3 days ago
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
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Lambdatest unveils KaneAI, the first end-to-end AI test agent
Last month
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devops
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uc
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apm
LambdaTest unveils KaneAI, the first end-to-end AI test agent, making test automation more accessible with GenAI-powered natural language prompts and robust debugging.
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Study finds employee use of GenAI apps poses privacy risks
Last month
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content creation
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slack
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software engineering
Employees' widespread use of GenAI apps poses privacy risks as 30.8% of these tools train on customer data, a new study by Harmonic Security reveals.
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PagerDuty Advance launched to tackle rising digital incidents
Last month
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digital transformation
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ai
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asia pacific
PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.
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Salesforce & Workday join forces to create AI-driven assistant
Thu, 25th Jul 2024
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martech
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cdp
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ai
Salesforce and Workday team up to offer an AI-powered employee service agent, leveraging unified HR and CRM data to enhance productivity and simplify routine tasks.
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eflow Global upgrades TZEC to combat market abuse with AI
Tue, 16th Jul 2024
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uc
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surveillance
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ai
eflow Global's TZEC upgrade leverages AI to enhance eComms surveillance, aiming to curb market abuse and meet strict regulatory demands amid rising fines.
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Lion Parcel partners with Salesforce to boost AI-driven service
Tue, 16th Jul 2024
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digital transformation
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martech
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supply chain systems
Lion Parcel partners with Salesforce to enhance customer service using generative AI, reducing case resolution times by 73%.
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SentinelOne receives top accolades for Singularity Cloud Security
Wed, 10th Jul 2024
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storage
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cloud security
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cnapp
SentinelOne's Singularity Cloud Security solution, praised for its leading-edge capabilities, clinched over 240 awards in G2's 2024 Summer Grid Reports, earning a stellar 4.9 out of 5 rating.
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Endor Labs warns of critical vulnerabilities in CocoaPods
Wed, 10th Jul 2024
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malware
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cybersecurity
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uber
Endor Labs reveals major security flaws in CocoaPods, threatening apps like Instagram and Uber. Critical CVEs could impact Swift and Objective-C supply chains.
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Canva launches Connect APIs to boost developer integrations
Wed, 19th Jun 2024
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martech
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cdp
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productivity
Canva launches Connect APIs to boost developer integrations, marking a year of their expanding Developers Program. New APIs aim to streamline workflows and enhance productivity.
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Slack launches new task management tool named lists for users
Tue, 11th Jun 2024
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devops
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martech
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apm
Slack has unveiled lists, a new project and task management tool for its paid customers, aimed at centralising and streamlining team workflows.
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Lucid Software unveils major AI upgrades to collaboration suite
Thu, 6th Jun 2024
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collaboration
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productivity
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google
Lucid Software unveils AI-powered updates to its Visual Collaboration Suite, enhancing integration with Microsoft Copilot and boosting productivity in Lucidchart and Lucidspark.
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Lucid Software enhances collaboration suite with AI features
Wed, 5th Jun 2024
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rpa
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ai
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productivity
Lucid Software has unveiled major updates to its Visual Collaboration Suite, integrating AI features with Microsoft Copilot, Lucidchart, and Slack for enhanced team collaboration.
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Slack report reveals rising AI use but trust issues persist
Wed, 5th Jun 2024
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it training
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ai
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slack
Slack's latest Workforce Index reveals that 95% of Australian employees distrust AI, and 71% report monthly burnout. Despite this, AI usage is up 6% since January.
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Salesforce partners with NTT DATA to optimise applications
Thu, 16th May 2024
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martech
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crm
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partner programmes
Salesforce has enlisted NTT DATA to streamline its applications, boosting their two-decade partnership and aiming to enhance managed services across multiple Salesforce platforms.
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UK excels in customer satisfaction & IT service delivery
Thu, 9th May 2024
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uc
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ai
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contact centre
Freshworks report reveals generative AI impact on UK business performance, boasting of rapid customer response times and high satisfaction scores.
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Slack rolls out AI capabilities for all paid users across the globe
Tue, 23rd Apr 2024
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ai
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search
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slack
Slack incorporates native AI features across paid plans, enriching user experience with language support, a Recap feature, and enhanced search abilities.
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Salesforce expands product availability on AWS Marketplace in Australia
Tue, 16th Apr 2024
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martech
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cdp
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ai
Salesforce extends its product availability on the AWS Marketplace to Australia, streamlining procurement and billing, and boosting operational performance through pre-approved budgets.
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PagerDuty launches enterprise Incident Management plan in the Asia-Pacific
Thu, 28th Mar 2024
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uc
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devops
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apm
PagerDuty has launched its enterprise Incident Management solution in Australia, New Zealand, and Asia-Pacific, aimed at streamlining processes, reducing reputational risks, and cutting costs for digital businesses.
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LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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ai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.