United Kingdom (UK) stories - Page 10
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Tammy Hahn appointed Senior VP of Product at Ignition
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saas
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rpa
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ipo
Tammy Hahn joins Ignition as Senior VP of Product, aiming to expand the US leadership and scale its professional services billing platform globally.
Consumer frustration, poor digital experiences on the rise
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cx
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martech
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digital engagement
91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.
Young Shoppers Boost eCommerce Amid Delivery Woes
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saas
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cx
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martech
Younger shoppers under 35 boost online sales but face more delivery issues, with 79% reporting problems versus 66% across all ages, says Descartes study.
UK consumers sceptical of AI's emotional skills in service roles
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cx
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martech
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ai
UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.
Westcon-Comstor awarded Great Place To Work in 27 countries
Last month
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hcm
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productivity
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resellers
Westcon-Comstor has been certified a Great Place To Work across 27 countries, including the UK, with 80% of staff praising its culture and leadership.
Deliverect unveils AI platform to reduce refund fraud in eateries
Last month
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digital transformation
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ai
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digitisation
Deliverect launches Resolve, an AI platform helping eateries cut refund fraud by up to 70% using Google’s Gemini models and Vertex AI technology.
Financial sector sets new baseline guidance for Gen-AI risks
Last month
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data protection
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supply chain
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genai
The CMORG AI Taskforce, with City of London and UK Finance, publishes new AI Baseline Guidance to help financial firms manage generative AI risks across operations and compliance.
UK unveils £16 million plan to boost retail cyber defences
Last month
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martech
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advanced persistent threat protection
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physical security
The UK Government launches £16 million cybersecurity boost for retailers amid rising attacks, including a high-profile Dior data breach affecting global customers.
Asian social trends reshape UK social media & influencer scene
Last month
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defi
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social media
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digital wallets
Asian social media trends like live shopping and user-generated content are rapidly reshaping the UK influencer scene, Kolsquare reports.
Half of AI projects falter as enterprises struggle with data readiness
Last month
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ai
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data infrastructure
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data governance
Nearly half of enterprises face AI project failures due to poor data readiness, with the UK scoring lowest in AI preparedness amid legacy system challenges.
AI impact on APAC cybersecurity teams divides leaders & analysts
Last month
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data protection
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siem
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advanced persistent threat protection
Research reveals a stark gap in AI's impact on cybersecurity: 71% of APJ executives see gains, yet only 5% of analysts agree, highlighting trust and effectiveness issues.
Marks & Spencer cyber attack sparks customer data security fears
Last month
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data protection
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phishing
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martech
Marks and Spencer’s recent ransomware attack exposed customer data, raising concerns over cyber security and highlighting the need for robust protection and swift response.
Free creative industry workshops announced for West Yorkshire
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martech
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ai
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cloud services
Free workshops on branding, AI, and sales will support creative businesses in West Yorkshire, hosted by Unity Enterprise at Leeds Media Centre.
Ekco appoints cloud industry veteran Ben Savage as CEO to drive next phase of growth
Last month
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storage
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endpoint protection
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digital transformation
Ekco appoints Ben Savage as CEO to drive growth and enhance customer experience amid rising UK demand for co-managed security services in cloud environments.
Scattered Spider & DragonForce target UK retail in new attacks
Last month
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ransomware
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cybersecurity
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threat intelligence
Recent UK retail cyber attacks linked to Scattered Spider group and the DragonForce ransomware signal an evolving threat with sophisticated tactics targeting IT infrastructure.
AI startups lead in Viva Technology list of Europe's top 100
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fintech
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blockchain
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supply chain
Viva Technology ranks Top 100 Rising European Startups for 2025, spotlighting 15 AI firms among emerging innovators across 22 sectors and 13 countries.
Billie launches B2B Pay Later solution for Stripe merchants
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fintech
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bnpl
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payment technologies
Billie becomes the first B2B Pay Later solution widely available on Stripe, enabling merchants in 11 European countries to offer flexible payments to business buyers.
Strong data management could unlock AUD $115 trillion globally
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data analytics
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digital transformation
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partner programmes
Global firms could boost revenue by AUD $115 trillion through better data management, yet poor data integrity risks costing billions worldwide.
Apple unveils major accessibility updates across its platforms
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smartphones
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wearables
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personal computing devices
Apple will launch new accessibility features this year, including Accessibility Nutrition Labels, a Mac Magnifier app, Braille Access and an Accessibility Reader.
Kyriba debuts TAI to boost CFOs’ trust in safe finance AI
Last month
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saas
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data analytics
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risk & compliance
Kyriba launches agentic AI, TAI, to enhance financial workflows with data-driven insights, prioritising security and human oversight in finance operations.