Virtual Assistant stories - Page 2
Red Hat unveils AI-powered tools to speed up app modernisation
Fri, 24th Oct 2025
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devops
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digital transformation
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apm
Red Hat launches Developer Lightspeed, an AI-driven toolset boosting app modernisation and coding efficiency within integrated developer workflows.
Red Hat launches AI assistant to simplify hybrid cloud use
Wed, 21st May 2025
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virtualisation
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devops
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hybrid cloud
Red Hat unveils OpenShift Lightspeed, a generative AI assistant to simplify hybrid cloud app management, boosting efficiency across all user levels.
Amazon unveils next-gen Alexa+, powered by generative AI
Fri, 28th Feb 2025
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biometrics
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smart home
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api
In addition to responding intuitively to voice commands, Alexa+ can actively manage and orchestrate other connected services and devices.
Gartner reveals top HR tech trends for 2024 including AI
Wed, 27th Nov 2024
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digital transformation
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hcm
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genai
Gartner has unveiled the top three HR technology trends for 2024, highlighting AI tools, skills management, and virtual assistants as key innovations.
AI & employee focus to transform customer experience by 2025
Fri, 22nd Nov 2024
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cx
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martech
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genai
As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.
Diligent unveils AI suite to enhance risk management for GRC pros
Thu, 13th Jun 2024
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risk & compliance
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genai
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ai
Diligent unveils Diligent AI to enhance risk management for Governance, Risk, and Compliance professionals, integrating AI tools within its One Platform.
Unit4 unveils Smart Automation Services for business efficiency boost
Thu, 28th Mar 2024
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ai
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unit4
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analyst report
Unit4 has launched Smart Automation Services, a series of AI-driven services designed to boost business efficiency and evolve user experience by integrating with their ERP suite, ERPx.
Sage reveals AI-powered assistant for accounting & finance sector
Tue, 5th Mar 2024
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data protection
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encryption
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ai
Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
Cognizant and Microsoft launch AI-powered 'Innovation Assistant'
Thu, 18th Jan 2024
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uc
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genai
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data privacy
Cognizant partners with Microsoft to launch the Innovation Assistant, an AI-powered tool designed to bolster staff innovation and customer-led solutions.
Boomi unveils GenAI tool, Boomi GPT, simplifying automation
Fri, 6th Oct 2023
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digital transformation
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cx
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martech
Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
61% of customers prefer to speak with chatbots - study
Fri, 21st Jul 2023
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uc
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fintech
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cx
New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.
Freshworks brings on new GPT-based enhancements to AI assistant
Tue, 28th Mar 2023
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cx
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martech
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llms
Using OpenAI's ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals.
Espria and Five9 to provide cloud contact centre solutions
Wed, 22nd Mar 2023
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uc
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cx
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martech
The collaboration will extend the delivery of engaging and unified customer journeys across digital and voice channels and between virtual and live agents.
Zoom Virtual Agent launched to assist customers and employees
Fri, 27th Jan 2023
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data analytics
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martech
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personalisation
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
Voice recognition software market to hit $10.5 billion by 2030
Fri, 30th Dec 2022
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biometrics
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ai
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voice recognition
This advancement is due largely to the rise of artificial intelligence and natural language processing software, as well as improvements in computing power.
Virtual assistants could soon help those with mental illness
Wed, 18th Sep 2019
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uc
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martech
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ai
Computer scientists have created a new way of using virtual assistants that could potentially help those with mental illnesses.