TelcoNews UK - Telecommunications news for ICT decision-makers

Whatsapp stories - Page 2

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Bitdefender launches AI scam detector Scamio on WhatsApp in Australia
Mon, 27th May 2024
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advanced persistent threat protection
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llms
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ai
Bitdefender has unveiled Scamio on WhatsApp in Australia, offering an AI-powered tool to tackle online fraud, responding to a high occurrence of scams.
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Salesforce enhances Service Cloud for unified customer care
Fri, 24th May 2024
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martech
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personalisation
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cdp
Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.
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Sendbird's new platform aims to cut business SMS costs by 30%
Tue, 9th Apr 2024
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cx
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martech
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ai
Sendbird launches Business Messaging platform, a cost-efficient omnichannel communication solution for businesses, potentially reducing message-related expenses by 30%.
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Pegasus spyware could target iOS devices, says Group-IB
Thu, 21st Mar 2024
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encryption
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data privacy
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personal computing devices
A recent analysis by Group-IB sheds light on the alarming potential of Pegasus spyware, exploring wider implications for the famed security of iOS products.
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LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
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Xero reveals AI vision & GenAI-powered business assistant JAX
Thu, 29th Feb 2024
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fintech
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martech
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commerce systems
Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.
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WhatsApp tops as preferred social media app in Singapore
Fri, 23rd Feb 2024
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facebook
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whatsapp
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meltwater
WhatsApp claims the crown as Singapore's favourite social media app, with over 27% preference among users, according to the Digital 2024: Singapore report by Meltwater and We Are Social.
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Decline in trust with SMS platforms predicted by new XConnect study
Thu, 8th Feb 2024
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phishing
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email security
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cloud services
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
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'Singaporeans concerned over internet misinformation, Digital 2024 report reveals'
Wed, 31st Jan 2024
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youtube
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instagram
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whatsapp
Despite high internet penetration, Singaporeans show concern over digital misinformation and personal data use, says the Digital 2024 report by Meltwater and We Are Social.
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Global social media users surpass 5 billion mark, reports Digital 2024
Wed, 31st Jan 2024
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instagram
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social media
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whatsapp
Global social media users sail past the 5 billion mark, making up 62.3% of the population, as Digital 2024 report unveils commercial platforms' strong year-on-year growth.
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Air India launches AI assistant AI.g on WhatsApp for customer support
Thu, 11th Jan 2024
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whatsapp
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connectivity
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customer support
Air India's AI-driven virtual assistant, AI.g, has been launched on WhatsApp to offer customers an easily accessible support channel for over 1300 travel-related enquiries.
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AI marked as top cybersecurity challenge for next year
Tue, 9th Jan 2024
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martech
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iot
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commerce systems
Cybersecurity challenges for 2024, including AI-driven threats, are spotlighted by Kaspersky, urging heightened vigilance in adopting online security measures.
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Google unveils Gemini, it's multimodal AI model that beats ChatGPT
Thu, 7th Dec 2023
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devops
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data analytics
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martech
Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.
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Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
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Dedoco unveils AI platform Ping to protect consumers from scams
Fri, 24th Nov 2023
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cybersecurity insurance
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advanced persistent threat protection
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zero trust security
Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.
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DocuSign integrates with WhatsApp, accelerating digital contract processes
Fri, 17th Nov 2023
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encryption
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data privacy
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cloud services
DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.
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Google apps, WhatsApp identified as primary malware conduits in retail sector
Thu, 16th Nov 2023
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phishing
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email security
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google
Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.
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Monash University and CSIRO create quantum-secure online transaction algorithm
Wed, 15th Nov 2023
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datacentre infrastructure
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encryption
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cryptocurrency
CSIRO, in association with Monash University, creates 'LaV', a quantum-secure algorithm enhancing online transactions.
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Indian teachers co-design AI tool with Microsoft for enhanced learning
Thu, 2nd Nov 2023
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ai agents
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ai models
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copilots
Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.
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Squire Technologies launches Mirus, a game-changer in mobile communication
Fri, 27th Oct 2023
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firewalls
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breach prevention
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wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.