TelcoNews UK - Telecommunications news for ICT decision-makers

Workflow Automation stories - Page 46

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Business professionals interacting digital interface chat bubbles ai customer service

NiCE completes Cognigy deal to boost global AI customer experience

Tue, 9th Sep 2025
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NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.
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Fluke Networks gear helps ITCAB save 10 days on large projects

Sun, 7th Sep 2025
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network infrastructure
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French startup ITCAB saves up to 10 days of technician time on large network cabling projects using Fluke Networks equipment for efficient testing and certification.
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Boomi study reveals 347% ROI & $9.8m NPV over three years

Fri, 5th Sep 2025
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digital transformation
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it automation
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rpa
Boomi's platform delivers a 347% ROI and a $9.8m net present value over three years, enabling firms to boost productivity and slash integration timelines.
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Synopsys expands generative AI to boost chip design workflows

Thu, 4th Sep 2025
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Synopsys expands generative AI tools to accelerate semiconductor chip design, enhancing productivity and cutting development times for engineering teams.
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HRLocker acquires WorkCompass to boost SME performance tools

Wed, 3rd Sep 2025
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HRLocker has acquired WorkCompass to enhance its HR platform, offering SMEs a unified tool for performance, talent and HR management across the UK and Ireland.
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Mortar Group appoints Paul Sigaloff as first Global Chief Customer Officer

Wed, 3rd Sep 2025
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Mortar Group has named Paul Sigaloff as its first global chief customer officer to drive international growth and enhance its customer-focused marketing platform.
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Layercake & Broadcast Solutions partner to boost cloud workflows

Mon, 1st Sep 2025
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systems integration
Layercake and Broadcast Solutions have partnered to integrate cloud-native Streamcake automation, boosting broadcast workflows and media production scalability.
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Hyland launches agentic AI tools to boost enterprise automation

Sat, 30th Aug 2025
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partner programmes
Hyland unveils agentic AI tools, the Enterprise Context Engine and Agent Mesh, boosting automation by integrating with current enterprise systems seamlessly.
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Maritime firms upbeat on AI yet struggle to scale beyond pilots

Thu, 28th Aug 2025
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Maritime firms view AI positively but face challenges scaling beyond pilots, with just 11% having formal strategies to expand AI use beyond trials.
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Vertiv acquires Waylay to boost AI & analytics for data centres

Thu, 28th Aug 2025
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datacentre infrastructure
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data analytics
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digital transformation
Vertiv has acquired Belgian software firm Waylay to enhance AI-driven monitoring and analytics for power and cooling in global data centres.
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Hyland, AWS collaborate to boost cloud AI for content management

Wed, 27th Aug 2025
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digital transformation
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ecm
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hyperscale
Hyland partners with AWS to enhance its Content Innovation Cloud, boosting AI-driven content management and accelerating global enterprise adoption.
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Appian boosts AI, scalability & security in latest platform update

Thu, 21st Aug 2025
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digital transformation
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data fabric
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rpa
Appian enhances its process automation platform with advanced AI, autoscaling data fabric, and improved security for enterprise and public sector users.
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JLL introduces Prism AI to boost property management efficiency

Fri, 15th Aug 2025
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data analytics
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digital transformation
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physical security
JLL launches Prism AI, enhancing its Prism platform with predictive analytics and automation to boost property management efficiency and tenant satisfaction.
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Workspace 365 launches unified search to cut digital workplace clutter

Fri, 15th Aug 2025
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digital transformation
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rpa
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hybrid & remote work
Workspace 365 launches Search .Simplified, enabling employees to search across all business apps and data from one platform, reducing digital clutter and boosting productivity.
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Oracle & Google Cloud boost AI with Gemini model access

Fri, 15th Aug 2025
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Oracle and Google Cloud expand partnership, offering Oracle customers direct access to Google's Gemini AI models via Oracle Cloud Infrastructure for enterprise applications.
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ICS.AI introduces GPT-5 upgrades for UK public sector services

Thu, 14th Aug 2025
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ICS.AI has upgraded its SMART: AI platform with GPT-5 to boost automation and support across UK public sector services, enhancing efficiency and compliance.
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Refold AI raises USD $6.5m to automate enterprise API tasks

Thu, 14th Aug 2025
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digital transformation
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rpa
Refold AI raises USD $6.5m to automate enterprise API tasks, aiming to cut costs and complexity with AI-driven integration platform.
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NiCE, Salesforce deepen AI partnership for unified service

Wed, 13th Aug 2025
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NiCE expands its AI partnership with Salesforce to unify customer service via deeper integration between CXone Mpower and Service Cloud platforms.
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NetDocuments unveils AI-powered DMS features for legal teams

Thu, 7th Aug 2025
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document management
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ecm
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martech
NetDocuments launches AI-powered features in its cloud DMS for legal teams, enhancing document editing, metadata profiling, and workflow automation within Microsoft Word.
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Halo Solutions unveils HaloTaskManager to boost task efficiency

Thu, 7th Aug 2025
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Halo Solutions launches HaloTaskManager, a new tool to enhance real-time task coordination and efficiency in safety-critical settings across the UK and beyond.