Workforce management stories

IDHL moves into a 9,600 sq ft space at 10 South Parade, Leeds, with a new 10-year lease, doubling its office size to support its 400-strong workforce.

Serco extends its nimbus Cloud contract by three years, benefiting over 24,000 employees globally with advanced workforce management technology.

New Federal Right to Disconnect laws launch on 26 August, curbing after-hours contact. nimbus reveals how businesses can leverage the law for productivity gains.

NICE secures its position as the market share leader in WFM for the tenth year, commanding 33% of total seats, as confirmed by DMG’s 2024 report.

IPI unveils ElasticCX Service Recovery, a cloud-based solution aimed at enhancing Contact Centre resilience against IT outages, security breaches, and planned upgrades.

ProHance has been named an Enterprise High Performer in G2’s Summer 2024 report for Workforce Management in Asia Pacific, highlighting its top-tier workplace solutions.

Flexible work methods and global hires are key to Australian business growth, yet implementation remains limited, finds Rippling. Firms eye UK and US markets.

Telefónica Tech UK&I is bolstering Belfast’s workforce with 20 new jobs as it aids Northern Ireland’s rollout of the encompass health and social care record system.

Ivalua has unveiled its External Workforce Management solution, promising seamless integration within its Source-to-Pay platform to optimise talent selection, costs, and risk management.

Mobile Industrial Robots partners with Sonic Automation in Thailand to address workforce shortages with AI-powered autonomous mobile robots, aiming to boost productivity.

Nimbus has become the first Australian tech firm to patent a solution against wage theft, crucial for the AUD $2.5 billion contact centre industry.

Organisational inertia, the resistance to change, can stifle business innovation and growth. Identifying and overcoming it is crucial for sustained success. Here’s how to recognise the signs.

NICE has launched new workforce management tools aimed at integrating digital front and back-office tasks, enhancing efficiencies and bottom-line results.

Organisations are rethinking HR, focusing on agility and strategic alignment. The Access Group's Kerry Agiasotis highlights essential steps in HR transformation.

UKG partners with Humanforce to integrate intelliHR into their suite, enhancing HR solutions for Australian enterprises.

New research from Robert Half reveals growing concerns among Australian employers about attracting skilled talent in 2024.

OneAdvanced partners with Ramco Systems to streamline HR tech by integrating payroll and workforce management, enhancing compliance, efficiency, and user experience.

In a strategic partnership, small business platform Xero invests USD $25 million in shift work platform Deputy to offer comprehensive business solutions, integrating the companies' accounting, payroll, and workforce management systems.

Insightful introduces InsightsAI, an innovative AI-driven tool designed to revolutionise management practices with its ability to measure and enhance workforce health and productivity.

Despite acknowledging the skills gap, a third of tech firms admit to significant lack of neurodiversity in their workforce, says a study by Wiley Edge.