Workforce Technology stories - Page 4

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

Totalmobile and Solvares are merging to create a larger field service software group spanning planning, optimisation and execution tools.

UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.

Insider risk now costs organisations an average USD $19.5 million a year as AI reshapes data access and employee negligence drives losses.

UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.

CISOs slow-roll agentic AI in defence, even as they brace for more advanced, AI-boosted attacks and rising personal liability risks.

Payroll teams say they are ready for JSL reforms, but gaps in HMRC data access and outdated systems leave many exposed before April.

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

Vertali expands its global workforce across technical, programme and support roles as mainframe security and modernisation demand surges.

UA92 and Fujitsu launch GBP £101,000 package of bursaries and apprenticeships to help more women and non-binary people build tech careers.

Zoho hits 1m paying customers and 150m users worldwide as the 30-year-old software group posts 2025 growth in clients and revenue.

Routes Healthcare links Sage 200 and cloud systems via BPA tech to automate care, cut dev effort and strengthen continuity across the North.

Willo names Jim Berrisford VP of Partnerships to drive global alliances after GBP £3 million backing and new UK office openings.

Misaligned expectations over workplace AI risk costing UK employers up to GBP £60 billion a year in lost productivity and savings.

PowerX launches AI Maintenance to automate tower upkeep, cutting manual scheduling and dispatch costs for telecoms site operators.

AA teams with Multiverse on an AI apprenticeship to upskill staff in everyday roles, aiming to boost planning, efficiency and customer service.

Blue Yonder posts FY25 revenue of USD $1.42 billion as it expands AI-driven planning and warehouse tools to meet rising supply chain demands.

Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.

Healthcare providers are turning to hybrid cloud, AI and upgraded access control as rising assaults and break-ins reshape security priorities.

Zellis keeps EcoVadis Silver for a third year with an improved score, underscoring rising ESG expectations in regulated supply chains.