Workforce Technology stories - Page 9

Criterion and Trackforce have teamed up to offer UK and Canadian security firms an integrated workforce management and payroll platform to streamline operations.

FourKites has launched AI digital workers Alan, Polly and Cassie to automate Europe's supply chains, enhancing scheduling, compliance and customer service tasks.

Education and recruitment leaders urge AI to support, not replace, humans, emphasising ethics, creativity and oversight in tech-driven sectors.

OpenText launches MyAviator, a secure personal AI assistant designed to enhance productivity and streamline workflows for digital knowledge workers.

NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.

Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.

CoachHub has launched AIMY, a global AI coaching tool providing tailored, continuous professional development for employees at all levels worldwide.

UK entry-level tech jobs have dropped 32% since ChatGPT's launch, hitting new graduates hard amid rising demands for AI and automation skills.

IFS acquires TheLoops to launch AI agents that autonomously boost productivity and compliance in regulated industrial sectors worldwide.

Symatrix appoints Stacey Thorpe as Managed Payroll Director to drive growth in managed payroll services across the UK and global markets.

NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.

Pascal Zammit, ex-Michelin SVP, joins FourKites' Strategic Advisory Council to boost AI-driven supply chain innovation and global market growth.

Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.

Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.

Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.

The UK's GBP £2 billion AI plan ignites optimism for tech growth, but experts stress urgent need to close the widening AI skills gap across industries.

Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.

A survey reveals most UK hospitality staff and managers want increased investment in AI, seeing it as key to improving work efficiency and guest experience.

Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.