TelcoNews UK - Telecommunications news for ICT decision-makers

Stories by Staff - Page 442

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Vodafone shuts Egypt call centre
Tue, 1st Feb 2011
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uc
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telstraclear
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telco
Following political unrest in Egypt, Vodafone has closed its 180-strong contact centre and is advising roaming customers to return home.
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Users still unhappy with Skype Mac
Tue, 1st Feb 2011
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uc
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personal computing devices
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apple
Despite Skype 5 for Mac's recent update, users voice frustration over persistent issues, notably a feature that blocks webcam access for other programs.
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2degrees creates 80 Christchurch jobs
Tue, 1st Feb 2011
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uc
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personal computing devices
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apple
2degrees to open new contact centre in Christchurch CBD, creating 80 jobs to enhance its customer service, says CEO Eric Hertz.
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On demand ERP in the enterprise
Tue, 1st Feb 2011
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saas
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development
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integration
Implementing an on-demand ERP system requires careful consideration. Here are some key factors to consider. #erp #saas.
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Top 10: CRM Innovation
Tue, 1st Feb 2011
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crm
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document management
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data analytics
CRM innovations in 2011 focus on enhancing customer engagement and retention through social media and cloud solutions, driving a revenue-based approach.
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Burdened by inefficiency
Tue, 1st Feb 2011
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microsoft
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retail
Faced with outdated systems, businesses must weigh the cost of upgrading ERP solutions against the risk of inefficiency stifling growth.
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The race for energy innovation
Tue, 1st Feb 2011
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crm
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it training
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cx
The necessity of CRM applications within lines companies has quickly become a reality, explains Aaron Baker, Marketing Manager, Gentrack.
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Welcome to the “Beyond ERP” era
Tue, 1st Feb 2011
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saas
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data analytics
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erp
The ERP era as a primary use of IT funds has come to an end. Investments are shifting to differentiation and user productivity says Scott Dawes, Vice.
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Choosing an ERP system
Tue, 1st Feb 2011
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integration
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professional services
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roi
Choosing the right ERP system is crucial for mid-sized organisations to avoid costly failures. Here are key points to consider for a successful implementation.
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ERP gets social
Tue, 1st Feb 2011
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smartphones
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personal computing devices
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blackberry
Social media encourages the evolution of integrated ERP and CRM solutions, says Craig Charlton, Epicor’s Senior Vice President of Asia Pacific operations.
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When ERP and CRM meet
Tue, 1st Feb 2011
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crm
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martech
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analyst report
NZ’s SMEs lead the shift towards integrating ERP and CRM solutions, leveraging cloud tech for growth and competitive edge.
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Chaos happens - so transform those file transfer systems!
Mon, 31st Jan 2011
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uc
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risk & compliance
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personal computing devices
IT executives never consciously decide to create chaos and sub-optimisation in their file transfer environments. But chaos happens anyway, as systems evolve.
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HP: Cloud computing is going mainstream
Fri, 28th Jan 2011
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uc
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personal computing devices
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apple
HP sets the cloud computing trend, rolling out robust solutions to enhance security and performance, signalling a new era in technology.
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Enterprise-level security offered to SMBs
Fri, 28th Jan 2011
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uc
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personal computing devices
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apple
RSA launches a new security solution for SMBs, offering advanced, risk-based authentication to protect against evolving threats.
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Redundancies and resignations hit Renaissance
Fri, 28th Jan 2011
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personal computing devices
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apple
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hp
Renaissance grapples with a wave of exits and redundancies, amplifying unrest post-restructure. Key figures depart as share dealings stir.
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TVNZ to broadcast global gaming content
Fri, 28th Jan 2011
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gaming
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digital entertainment
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personal computing devices
International gaming TV content is headed to our shores through an exclusive partnership between TVNZ and Ginx TV.
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Telecom pushes $600 iPhone deal online
Fri, 28th Jan 2011
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smartphones
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uc
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personal computing devices
Telecom tempts Vodafone iPhone users with a £600 account credit to switch, offering free SIMs and online deal sign-ups until month-end.
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PlayStation Suite delivers PlayStation to Android devices
Fri, 28th Jan 2011
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gaming
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digital entertainment
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console gaming
Sony's PlayStation Suite brings iconic PlayStation games to Android devices, promising a 'PlayStation quality' experience for mobile gamers.
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New Era IT named Apple Education reseller
Fri, 28th Jan 2011
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personal computing devices
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apple
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technology gifts
New Era IT steps into a new role as Apple Education reseller, promising comprehensive Apple solutions for NZ's education sector.
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Facebook updates app for old mobiles
Fri, 28th Jan 2011
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smartphones
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nokia
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technology gifts
Facebook commits to enhancing app features for users of older mobiles, expanding access to over 2,500 devices globally.