Stories by Staff - Page 442

Vodafone shuts Egypt call centre
Tue, 1st Feb 2011
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uc
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telstraclear
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telco
Following political unrest in Egypt, Vodafone has closed its 180-strong contact centre and is advising roaming customers to return home.

Users still unhappy with Skype Mac
Tue, 1st Feb 2011
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uc
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personal computing devices
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apple
Despite Skype 5 for Mac's recent update, users voice frustration over persistent issues, notably a feature that blocks webcam access for other programs.

2degrees creates 80 Christchurch jobs
Tue, 1st Feb 2011
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uc
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personal computing devices
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apple
2degrees to open new contact centre in Christchurch CBD, creating 80 jobs to enhance its customer service, says CEO Eric Hertz.

On demand ERP in the enterprise
Tue, 1st Feb 2011
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saas
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development
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integration
Implementing an on-demand ERP system requires careful consideration. Here are some key factors to consider. #erp #saas.

Top 10: CRM Innovation
Tue, 1st Feb 2011
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crm
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document management
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data analytics
CRM innovations in 2011 focus on enhancing customer engagement and retention through social media and cloud solutions, driving a revenue-based approach.

Burdened by inefficiency
Tue, 1st Feb 2011
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microsoft
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retail
Faced with outdated systems, businesses must weigh the cost of upgrading ERP solutions against the risk of inefficiency stifling growth.

The race for energy innovation
Tue, 1st Feb 2011
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crm
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it training
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cx
The necessity of CRM applications within lines companies has quickly become a reality, explains Aaron Baker, Marketing Manager, Gentrack.

Welcome to the “Beyond ERP” era
Tue, 1st Feb 2011
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saas
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data analytics
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erp
The ERP era as a primary use of IT funds has come to an end. Investments are shifting to differentiation and user productivity says Scott Dawes, Vice.

Choosing an ERP system
Tue, 1st Feb 2011
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integration
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professional services
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roi
Choosing the right ERP system is crucial for mid-sized organisations to avoid costly failures. Here are key points to consider for a successful implementation.

ERP gets social
Tue, 1st Feb 2011
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smartphones
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personal computing devices
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blackberry
Social media encourages the evolution of integrated ERP and CRM solutions, says Craig Charlton, Epicor’s Senior Vice President of Asia Pacific operations.

When ERP and CRM meet
Tue, 1st Feb 2011
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crm
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martech
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analyst report
NZ’s SMEs lead the shift towards integrating ERP and CRM solutions, leveraging cloud tech for growth and competitive edge.

Chaos happens - so transform those file transfer systems!
Mon, 31st Jan 2011
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uc
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risk & compliance
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personal computing devices
IT executives never consciously decide to create chaos and sub-optimisation in their file transfer environments. But chaos happens anyway, as systems evolve.

HP: Cloud computing is going mainstream
Fri, 28th Jan 2011
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uc
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personal computing devices
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apple
HP sets the cloud computing trend, rolling out robust solutions to enhance security and performance, signalling a new era in technology.

Enterprise-level security offered to SMBs
Fri, 28th Jan 2011
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uc
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personal computing devices
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apple
RSA launches a new security solution for SMBs, offering advanced, risk-based authentication to protect against evolving threats.

Redundancies and resignations hit Renaissance
Fri, 28th Jan 2011
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personal computing devices
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apple
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hp
Renaissance grapples with a wave of exits and redundancies, amplifying unrest post-restructure. Key figures depart as share dealings stir.

TVNZ to broadcast global gaming content
Fri, 28th Jan 2011
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gaming
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digital entertainment
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personal computing devices
International gaming TV content is headed to our shores through an exclusive partnership between TVNZ and Ginx TV.

Telecom pushes $600 iPhone deal online
Fri, 28th Jan 2011
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smartphones
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uc
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personal computing devices
Telecom tempts Vodafone iPhone users with a £600 account credit to switch, offering free SIMs and online deal sign-ups until month-end.

PlayStation Suite delivers PlayStation to Android devices
Fri, 28th Jan 2011
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gaming
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digital entertainment
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console gaming
Sony's PlayStation Suite brings iconic PlayStation games to Android devices, promising a 'PlayStation quality' experience for mobile gamers.

New Era IT named Apple Education reseller
Fri, 28th Jan 2011
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personal computing devices
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apple
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technology gifts
New Era IT steps into a new role as Apple Education reseller, promising comprehensive Apple solutions for NZ's education sector.

Facebook updates app for old mobiles
Fri, 28th Jan 2011
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smartphones
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nokia
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technology gifts
Facebook commits to enhancing app features for users of older mobiles, expanding access to over 2,500 devices globally.