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LG begins mass-producing 5G telematics for European cars
Supply Chain

LG begins mass-producing 5G telematics for European cars

Production cars in Europe will get a lighter, cheaper 5G system as LG starts deliveries to a premium carmaker.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Uswitch adds Back Market refurbished phones platform
eCommerce

Uswitch adds Back Market refurbished phones platform

Rising handset prices are pushing more shoppers towards used kit, as Uswitch adds Back Market and a common grading system to its platform.

By Sofiah Nichole Salivio • 3 min read • Yesterday
8x8 adds Krisp voice AI tools to contact centre suite
Unified Communications

8x8 adds Krisp voice AI tools to contact centre suite

Cleaner audio and multilingual support should help 8x8 customers improve call quality as remote and cross-border support grows more common.

By Sean Mitchell • 3 min read • 2 days ago
Google buys Spirit data for AI training, say executives
Data Protection

Google buys Spirit data for AI training, say executives

The sale has spotlighted a new class of AI training assets, with customer-service records now valued at more than USD $10 million.

By Mark Tarre • 5 min read • 2 days ago
Tech Mahindra & ServiceNow deepen enterprise AI ties
Digital Transformation

Tech Mahindra & ServiceNow deepen enterprise AI ties

Enterprises are under pressure to prove returns from AI, as the expanded tie-up will push projects beyond pilots and into live workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Latos plans AI-ready data centre for east Manchester
Smart Cities

Latos plans AI-ready data centre for east Manchester

The canal-side brownfield scheme could reuse disused land while adding capacity for AI workloads closer to Manchester users.

By Sofiah Nichole Salivio • 3 min read • Last week
Axis launches licence plate camera kits for traffic
Smart Cities

Axis launches licence plate camera kits for traffic

Vehicle identification at car parks and roads is set to be simpler, as the kits process plate recognition on the camera itself.

By Sofiah Nichole Salivio • 3 min read • Last week
RedSquid & Bango target TV subscriptions for operators
Software-as-a-Service

RedSquid & Bango target TV subscriptions for operators

Households could soon manage entertainment, gaming and fitness subscriptions on one TV bill as operators seek fresh revenue beyond connectivity.

By Mark Tarre • 4 min read • Last week
Eskimo adds stablecoin payments for travel eSIM plans
Fintech

Eskimo adds stablecoin payments for travel eSIM plans

Travellers buying eSIM data in 175 countries can now pay with stablecoins as Eskimo seeks faster checkout and wider payment choice.

By Karen Joy Bacudo • 4 min read • Last week
Max Factory doubles customers with Vonage messaging
Unified Communications

Max Factory doubles customers with Vonage messaging

Printed flyers lost ground as the retailer reached more shoppers and cut campaign errors after switching to targeted messaging across WhatsApp, RCS and SMS.

By Sofiah Nichole Salivio • 3 min read • Last week
Eskimo adds stablecoin payments for eSIM travellers
Crypto

Eskimo adds stablecoin payments for eSIM travellers

Travellers buying mobile data abroad can now check out with stablecoins, as Eskimo widens payment choices for its eSIM plans.

By Sofiah Nichole Salivio • 3 min read • Last week
TechWorks widens AESIN to aerospace, defence & more
Robotics

TechWorks widens AESIN to aerospace, defence & more

The move opens the network to aerospace, defence and industrial firms grappling with the same software, security and systems challenges as automakers.

By Sean Mitchell • 4 min read • Last week
Ampito partners with Highlight on service observability
Software-as-a-Service

Ampito partners with Highlight on service observability

More than 5,000 customer connections will gain a single service view as Ampito replaces multiple monitoring tools with Highlight across its teams.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AnywhereNow's Tendfor wins Microsoft Teams certification
Software-as-a-Service

AnywhereNow's Tendfor wins Microsoft Teams certification

Customers using Microsoft Teams may find contact centre integration simpler after Tendfor was certified under Microsoft's Unify Integration Model.

By Joseph Gabriel Lagonsin • 3 min read • Last week
NETSCOUT expands DDoS defence to stop attacks at source
Network Security

NETSCOUT expands DDoS defence to stop attacks at source

Service providers could cut disruption and transit costs as infected routers and cameras are blocked from launching botnet attacks on the internet.

By Mark Tarre • 4 min read • Last week
Teletrac Navman study links onboarding to driver trust
Data Protection

Teletrac Navman study links onboarding to driver trust

Better onboarding could make fleet safety tech far more effective, as prepared drivers were three times likelier to rate coaching highly.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Bluecrest boosts contact centre with NiCE AI platform
Software-as-a-Service

Bluecrest boosts contact centre with NiCE AI platform

Annual savings of GBP £250,000 and a 94% answer rate followed a shift to AI transcription and analytics across Bluecrest's service lines.

By Sofiah Nichole Salivio • 3 min read • Last week
Jerry Harvey Audio expands universal-fit monitor range
Headphones

Jerry Harvey Audio expands universal-fit monitor range

More musicians and engineers can now buy JH Audio's signature sound off the shelf as its universal-fit range grows to 11 models.

By Sofiah Nichole Salivio • 4 min read • Last week
Why maritime and offshore leaders are sinking physical SIMs for global connectivity
Digital Transformation

Why maritime and offshore leaders are sinking physical SIMs for global connectivity

Crew members could save time and cut cyber risk as maritime firms replace physical SIM swaps with eSIMs for shore connectivity.

By Berk Bayraktar • 4 min read • Last week