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Most UK firms still at early stage of AI deployment
Unified Communications

Most UK firms still at early stage of AI deployment

Only 16% of UK firms have fully deployed AI-powered digital workers, as cost, integration and compliance concerns slow wider rollout.

By Sean Mitchell • 4 min read • 3 days ago
Britons urged to swap texts for calls in wellbeing push
Texting

Britons urged to swap texts for calls in wellbeing push

New polling suggests millions are missing out on the mental health boost of voice contact as anxiety keeps many Britons from phoning loved ones.

By Sean Mitchell • 5 min read • 3 days ago
Alliance urges EU to rethink cyber rules for SIM tech
Data Protection

Alliance urges EU to rethink cyber rules for SIM tech

Existing certification and update limits on SIM components could be upended if Brussels keeps draft cyber rules unchanged.

By Sean Mitchell • 4 min read • 3 days ago
Virgin Media O2 pledges support for 500,000 homes
Supply Chain

Virgin Media O2 pledges support for 500,000 homes

The plan aims to keep more low-income families online, while also pushing Virgin Media O2 towards net zero and greater device reuse by 2030.

By Sean Mitchell • 4 min read • 3 days ago
8x8 promotes Chris Angus to Vice President Sales EMEA
Unified Communications

8x8 promotes Chris Angus to Vice President Sales EMEA

The promotion comes as 8x8 tries to grow EMEA sales for its contact centre and customer experience software amid fierce sector competition.

By Sean Mitchell • 3 min read • 3 days ago
New Forest council picks Totalmobile for housing repairs
Software-as-a-Service

New Forest council picks Totalmobile for housing repairs

Tenants could see quicker updates and fewer delays as the council overhauls repair tracking and asset data across its housing stock.

By Sean Mitchell • 3 min read • 3 days ago
Infobip study finds CX investment gap in global brands
Data Protection

Infobip study finds CX investment gap in global brands

Many global brands are failing to match CX spending with the systems needed for AI-led customer journeys, according to new research.

By Sean Mitchell • 4 min read • 3 days ago
Kao Data buys West London site for new data centre
Data centers

Kao Data buys West London site for new data centre

The brownfield deal could ease capacity pressure in London, where cloud providers and AI users are competing for scarce land and power.

By Sean Mitchell • 3 min read • 3 days ago
Telesmart appoints Carl Roberts as chairman for growth
Network Infrastructure

Telesmart appoints Carl Roberts as chairman for growth

The move bolsters Telesmart's push into overseas communications markets as number governance grows more complex for carriers and CPaaS providers.

By Mark Tarre • 4 min read • 3 days ago
Control, agility, long-term value: The 4 non-negotiables for cloud communications
Unified Communications

Control, agility, long-term value: The 4 non-negotiables for cloud communications

Vendor lock-in can turn cloud voice upgrades into costly transformation programmes, raising service risk and limiting control over future changes.

By Sam Winterbotton • 5 min read • 3 days ago
UK outlines cyber & AI regulatory overhaul in King's Speech
Data Protection

UK outlines cyber & AI regulatory overhaul in King's Speech

Businesses face tighter reporting and new rules as ministers move to overhaul cyber security, AI oversight and digital identity regulation.

By Mark Tarre • 9 min read • 3 days ago
Transcelestial starts orbital laser tracking in Singapore
Network Infrastructure

Transcelestial starts orbital laser tracking in Singapore

Scheduled laser-link coverage now spans Singapore and Spain, as Transcelestial moves from single-site tests to regular orbital tracking operations.

By Mark Tarre • 3 min read • 3 days ago
Bitdefender finds FamousSparrow energy sector campaign
Supply Chain

Bitdefender finds FamousSparrow energy sector campaign

Repeat breaches exposed an Azerbaijani oil and gas operator to espionage as FamousSparrow exploited Microsoft Exchange flaws for two months.

By Sean Mitchell • 4 min read • 3 days ago
Google says AI-powered cyberattacks are already here
Malware

Google says AI-powered cyberattacks are already here

AI is now being used to write exploits and malware, with Google saying it has traced the first zero-day linked to machine assistance.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago
BT International launches UC Edge for multinationals
Unified Communications

BT International launches UC Edge for multinationals

Multinationals grappling with fragmented voice systems get a single global layer that cuts manual routing and eases platform switching.

By Mark Tarre • 3 min read • 3 days ago
Ericsson study finds telecom operators lag on AI & 5G
Software-as-a-Service

Ericsson study finds telecom operators lag on AI & 5G

Most operators are still not deploying the AI and 5G tools they say will drive new revenue, according to Ericsson's global survey.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
SecurEnvoy appoints Giuseppe Sesta to drive Western Europe
Data Protection

SecurEnvoy appoints Giuseppe Sesta to drive Western Europe

Tighter EU compliance rules are driving demand for access controls as the security supplier expands its regional sales push across Western Europe.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Tech Mahindra & Cisco launch cyber resilience fabric
Data Analytics

Tech Mahindra & Cisco launch cyber resilience fabric

Enterprises facing rising cyber risk will gain a single view of alerts and business impact as the firms combine security data and AI analytics.

By Sean Mitchell • 3 min read • 4 days ago
Nozomi Networks lands Google Cloud Marketplace listing
Hybrid Cloud

Nozomi Networks lands Google Cloud Marketplace listing

Industrial operators can now buy and deploy Nozomi's OT security platform inside their own Google Cloud environments, easing procurement.

By Mark Tarre • 3 min read • 5 days ago