Latest news - Page 2
NICE & AWS join forces to deliver AI-powered customer service
This month
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saas
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uc
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digital transformation
NICE and AWS have teamed up to offer NICE's CXone Mpower AI on AWS Marketplace, enhancing AI-driven customer service with unified, scalable cloud solutions.
Android 16 introduces new design, Gemini features and security
This month
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smartphones
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agentic ai
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google
Google unveils Android 16 with a major redesign, enhanced Gemini assistant, and new security features, rolling out from next month on Pixel and Samsung devices.
UKI IT leaders see AI threats outpacing cloud risks
This month
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hybrid cloud
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cybersecurity insurance
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digital transformation
A new Ekco survey found 59% of UK and Irish IT leaders now view AI-driven cyber threats as a bigger concern than traditional breaches amid rising cloud use.
Version 1 to deliver GBP £95 million upgrade for Scottish rural IT
This month
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digital transformation
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ai
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modernisation
Version 1 has secured a GBP £95 million contract to upgrade and support digital services for Scotland’s rural Agriculture and Rural Economy Directorate over seven years.
Juniper unveils Mist AI updates to boost network automation
This month
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smartphones
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firewalls
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network infrastructure
Juniper Networks unveils Mist platform upgrades with AI-driven monitoring, automated issue resolution, and real-time telemetry for enhanced network control.
RETN deploys 400GbE optics to boost Eurasian network capacity
This month
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network infrastructure
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cleantech
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juniper networks
RETN has deployed 400GbE coherent pluggable optics across its Pan-Eurasian IP network, boosting capacity and cutting power use by 40%.
Carnival Internet UK launches with eco pledges & fair pricing
This month
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cx
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martech
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online safety
Carnival Internet UK launches full-fibre broadband with fair pricing, eco initiatives, and charity donations to tackle digital poverty and loyalty tax practices.
Wi-Fi 7 trials show doubled throughput & lower latency for firms
This month
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uc
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network infrastructure
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digital transformation
Wi-Fi 7 trials with AT&T, CommScope, and Intel show doubled throughput and reduced latency, enhancing enterprise connectivity and supporting next-gen applications.
Five trends shaping enterprise tech: AI, connectivity, cars
This month
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uc
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digital transformation
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edge computing
IoT Analytics identifies five key technology trends transforming enterprise tech, from edge AI advances to evolving satellite connectivity and automotive computing.
Mobile operator enterprise revenue to reach USD $348 billion by 2029
This month
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uc
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partner programmes
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managed services
Juniper Research forecasts a 37% rise in global enterprise revenue for mobile network operators, reaching USD $348 billion by 2029 through new technologies and services.
Slow broadband costing UK businesses GBP £11 billion each year
This month
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uc
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ransomware
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it training
Slow broadband costs UK businesses GBP £11 billion annually, harming productivity, customer service, and cybersecurity across major towns and cities.
Cyberattacks on UK retail giants spark security concerns
This month
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breach prevention
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ai
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cybersecurity
Harrods, Marks & Spencer and Co-op face a surge in cyberattacks, highlighting cybersecurity challenges within the UK retail sector amid rising digital threats.
Netgear unveils new business strategy with AI & AV growth
This month
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firewalls
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digital transformation
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network security
NETGEAR unveils a fresh strategy to deliver simple, scalable, secure networking solutions tailored for small and medium businesses, boosting growth prospects.
Juniper leads 800GbE data centre market with 44 percent share
This month
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hpc
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aiops
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ai
Juniper Networks leads in data centre networking, securing top Gartner rankings and a 44% share in the 800GbE OEM switching market in 2024.
Cyber attack on M&S exposes UK food supply chain risks
This month
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devops
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mfa
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advanced persistent threat protection
Marks & Spencer's recent cyber attack exposes vulnerabilities in the UK's food supply chain, prompting urgent calls for stronger cyber security measures.
Sinch named leader in Omdia CPaaS report for innovation & AI
Last month
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cx
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martech
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ai
Sinch is named a Leader in Omdia's CPaaS 2025 report, scoring highly in innovation and go-to-market strategy with strong global customer engagement.
Agentic AI helps firms boost CX satisfaction & cut costs per case
Last month
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
Intelligent transport market to reach USD $124.8bn by 2035
Last month
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smart cities
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data analytics
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iot
The global intelligent transport system market is forecast to grow from USD $41.7bn in 2024 to USD $124.8bn by 2035, driven by urbanisation and tech advances.
Customer support leads global adoption of enterprise generative AI
Last month
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digital transformation
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software development
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customer service
IoT Analytics finds customer support leads enterprise generative AI use, with 49% of deployments aiding issue resolution among 530 projects analysed.
UK start-ups shortlisted in global challenge for female founders
Last month
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ai
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cleantech
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sustainability
Viva Technology's Female Founder Challenge 2025 shortlisted five women-led startups aiming to bridge venture capital gaps and boost women's entrepreneurship.