Change Management stories - Page 10

Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.

Nearly half of banks risk missing key ISO 20022 rules due November 2026, despite heavy spend and persistent data and systems gaps.

Scopey Onsite has raised EUR €523k in pre-seed funding to expand its AI-based construction reporting platform across Ireland, the UK and Australia.

SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.

Worley Consulting partners with Bloomfire to embed AI-powered knowledge governance and search into asset-intensive energy and resources projects.

Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.

IT teams report limited visibility across hybrid setups, fuelling tool sprawl and silos as they increasingly turn to AI for observability.

Tricentis launches AI Workspace, an agentic quality platform to speed enterprise releases while tightening governance and risk controls.

AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.

Axiologik unveils AxioIntelligence to help UK firms judge AI readiness, amid soaring pilots and average spend of GBP £15.94 million.

Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.

IMP Software has unveiled IMP Finance, a MAT-first unified platform aiming to streamline budgeting, purchasing, workforce planning and finance.

AI projects in full production race ahead as a global survey exposes a widening trust and speed gap with organisations still experimenting.

Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.

Employers plan to cut junior hiring as AI expands, leaving most staff feeling unprepared for rapid shifts in work and skills demand.

Whatfix adds AI roleplay training to its Mirror simulator, promising faster readiness and fuelling a surge to USD $3 million in recurring revenue.

Altimetrik appoints Dhirendra Nath as Chief HR Officer to steer people strategy and culture integration after its merger with SLK.

Expereo names Kevin Brown COO to drive global operational integration and digital transformation across its managed network services.

UK bosses vastly overestimate how often staff use AI at work, with big gaps over daily use, task delegation and who actually benefits.

Solidatus launches AI Lineage Assistant to automate complex data mapping for regulated firms under mounting traceability and audit pressure.