TelcoNews UK - Telecommunications news for ICT decision-makers

Change Management stories - Page 9

Richard bird

Singulr AI expands Richard Bird role to steer agentic risk

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data protection
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digital transformation
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cx
Singulr AI hands Richard Bird an expanded CSO2 brief to fuse security and strategy as enterprises confront rising agentic AI risk.
Cinematic unified cloud security shields locks control hub

Native raises USD $42m for cloud security control plane

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firewalls
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hybrid cloud
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digital transformation
Cloud security startup Native launches from stealth with USD $42m to unify preventive, intent-based controls across major public clouds.
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Capita expands Multiverse AI training to 750 staff

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digital transformation
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it automation
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rpa
Capita expands its Multiverse AI training to 750 staff, after early cohorts saved 10 hours a week each and delivered 400 automation projects.
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Gamma champions quick CX wins to cut friction & risk

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uc
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data protection
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digital transformation
Gamma is urging organisations to prioritise quick CX wins, reducing customer friction and risk while building momentum for longer-term change.
Uk mental health charity office data pipelines automation illustration

Mind taps SnapLogic to modernise charity data stack

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crm
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digital transformation
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rpa
Mental health charity Mind brings data integration in-house with SnapLogic, building AI-ready pipelines and cutting risk and delivery times.
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Co-op extends VoCoVo headset rollout to 2,300 stores

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cx
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martech
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hcm
Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.
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AI investment surges as firms lag on omnichannel CX

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uc
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digital transformation
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cx
AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.
Ai incident management cloud hub gears apps blue green vector

PagerDuty links Anthropic, Cursor & LangChain for AI ops

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devops
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apm
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aiops
PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.
Adrian randall

Arcadian's AI success: Start small, solve real problems

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devops
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digital transformation
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apm
Arcadian Digital backs small, tightly scoped AI projects solving real business problems over hype-fuelled, grandiose rollouts.
Isometric cloud puzzle compartments with locks and security icons

Sweep wins cybersecurity firms for Salesforce control

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data protection
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digital transformation
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cloud security
Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.
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Why 'good enough' voice tools quietly cost businesses

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crm
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uc
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digital transformation
'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.
Modern us hospital operations control room digital dashboards collab

Fairview selects Workday to modernise HR, finance, supply

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digital transformation
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hcm
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rpa
Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.
It ops room screens risk gauges server rack predictive patch view

Qualys adds AI tool to forecast software patch risks

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datacentre infrastructure
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data analytics
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digital transformation
Qualys has launched an AI-driven Patch Reliability Score, helping IT and security teams gauge software update risk before mass rollout.
Modern corporate law office conference digital docs collab

Herbert Smith Freehills Kramer adopts Legora AI firmwide

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document management
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data analytics
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ecm
Herbert Smith Freehills Kramer selects Legora as its firmwide AI platform, boosting drafting tools and launching a new client collaboration portal.
Ai robot arm swapping server drives it audit governance risk

AI drives rapid database change, outpacing governance

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devops
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application security
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devsecops
AI now touches production databases in most firms, but Liquibase warns governance controls lag far behind the velocity of change.
Modern office auditor with charts shield streamlined risk controls

Diligent launches AuditAI to streamline internal audits

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data analytics
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digital transformation
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rpa
Diligent unveils AuditAI, an agentic AI suite that cuts audit admin by up to 70% while turning board-level risk signals into concrete actions.
Stressed office worker comparing ai documents with paperwork clock

AI productivity gains erased by document verification

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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
Cfo london office ai brain contrast ordered invoices chaotic data

AI-ready finance teams still lack rules & data base

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data analytics
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digital transformation
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rpa
Many 'AI-ready' finance teams lack basic rules and trusted data, leaving advanced tools underused in core processes, research finds.
Worried uk shop owner night office cyber threats lock icons

Cyber fears stall UK SMEs' digital plans & AI uptake

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data protection
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digital transformation
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advanced persistent threat protection
Cyber fears and skills gaps leave UK SMEs torn between bold 2026 digital ambitions and hesitation over AI adoption and data security.
Global executives in chaotic ai finance data maze governance

AI leaders lack rules & data to scale finance tools

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manufacturing
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data analytics
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digital transformation
AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.