Chatbots stories - Page 10
AI-driven solutions revolutionising global mental health support
Thu, 12th Oct 2023
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uc
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risk & compliance
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data privacy
AI enhances global mental health support by aiding diagnoses, early symptom detection, and customised treatment.
ARM Hub to launch data and AI-as-a-service next year
Thu, 12th Oct 2023
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data analytics
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llms
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ai
The company will supply a scalable and secure data and AI infrastructure fully deployed in the cloud with minimal cost and maintenance expense.
The importance of conversational AI in contact centres
Tue, 10th Oct 2023
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uc
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digital transformation
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cx
8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
Redefining finance: How AI is revolutionising banking & cybersecurity
Tue, 10th Oct 2023
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uc
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cryptocurrency
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fintech
AI is transforming the finance sector, improving customer service, battling fraud, and making repayments efficient.
Schneider Electric's blueprint for AI-optimized data centre design
Mon, 9th Oct 2023
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uc
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digital transformation
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hyperscale
Schneider Electric releases 'AI Disruption' blueprint to optimize data centre design amid increasing AI-driven workloads.
AI-powered chatbot TigerGPT launches in New Zealand
Mon, 9th Oct 2023
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uc
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ai
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ai agents
Tiger Brokers has launched its AI-powered chatbot TigerGPT for the New Zealand market, also available to users in Australia and Singapore.
Chatbots lower the barrier for entry into cybercrime
Thu, 5th Oct 2023
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phishing
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email security
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llms
Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Connectivity edge makes Singapore ideal for establishing a regional IT hub
Tue, 26th Sep 2023
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smart cities
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digital transformation
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cybersecurity
Singapore has emerged as a leading regional IT hub, attracting multinational corporations and driving technological innovation.
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Building an economy of the future with radical digital transformation
Mon, 18th Sep 2023
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network infrastructure
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digital transformation
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ai
The rise of generative AI is having a profound impact on business and society, leaving governments scrambling to catch up.
Generative AI users have data privacy and bias concerns: Applause
Fri, 15th Sep 2023
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breach prevention
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genai
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ai
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
Hospitality sector facing distinct security challenges
Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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ai agents
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
Silico redefines process simulation with latest launch
Thu, 7th Sep 2023
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uc
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digital twins
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ai agents
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
UK businesses warned about integration of AI chatbots
Fri, 1st Sep 2023
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uc
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data privacy
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llms
British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.
Just 6% of Australian tech budgets spent on innovation
Fri, 1st Sep 2023
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ai agents
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productivity
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it spending
Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.
BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
Channel selection: Essential for a successful customer experience strategy
Tue, 29th Aug 2023
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uc
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cx
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martech
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.