TelcoNews UK - Telecommunications news for ICT decision-makers

Chatbots stories - Page 9

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NTT DATA UK&I & eir partner to improve customer service with AI
Fri, 10th Nov 2023
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uc
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cx
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martech
NTT DATA UK&I and eir are set to transform customer experience in the telecommunication sector via a strategic AI partnership.
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How process intelligence is your competitive edge in tough markets
Wed, 8th Nov 2023
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digital transformation
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ai
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healthtech
Process automation aims to address deficiencies, freeing teams from repetitive tasks and delivering better, faster results.
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E-commerce giants betting on low pricing, genAI for Double 11 success
Mon, 6th Nov 2023
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uc
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cleantech
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ai agents
For this year's Double 11 shopping festival, e-commerce giants are expected to focus on low pricing and use genAI to aid sales.
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Business unease over third party data sharing shown in new Generative AI report
Sun, 5th Nov 2023
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edutech
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uc
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partner programmes
Businesses show concern about third-party data sharing needed to facilitate Generative AI models, says Cloudera report.
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Australian businesses increasingly incorporating AI into marketing strategies
Thu, 2nd Nov 2023
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data analytics
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martech
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cdp
Almost all Australian businesses now use artificial intelligence (AI) in their marketing strategies, according to a Twilio Segment study.
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Generative AI: A disruptive force at the hands of cyber attackers
Tue, 31st Oct 2023
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phishing
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email security
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genai
Generative AI tools in the wrong hands are a serious threat, which is why their use must be regulated properly.
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Google Cloud and Smart Communications collaborate to enhance Filipino digital services
Mon, 30th Oct 2023
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public cloud
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ai
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ai agents
Google Cloud has partnered with Smart Communicationsto improve the accessibility of essential digital services for Filipinos in collaboration with Searce.
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Ramco Systems named Top Vendor at GEC Awards for 2023
Fri, 27th Oct 2023
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hcm
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ai agents
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awards
Payroll software provider Ramco Systems has been awarded the Top Vendor Enterprise Solutions HR & Payroll Award 2023 at the Global Enterprise Connect Awards.
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Study reveals stark discrepancy in perceived AI use at work
Thu, 26th Oct 2023
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hcm
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digital entertainment
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genai
A new study has revealed executives believe artificial intelligence is more commonly used in the workplace than employees perceive.
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Study reveals employee perception and reality of AI use at work
Thu, 26th Oct 2023
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hcm
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ai
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ai agents
A new study from UKG reveals there is disparity between employee perceptions and the actual usage of artificial intelligence in the workplace.
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Expert-Fit: A paradigm shift in engaging consultants unveiled
Tue, 24th Oct 2023
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uc
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ai
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ai agents
A new venture, Expert-Fit, aims to redefine consultancy and executive recruitment for businesses at all growth stages.
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Sendbird Integrates Meta's Open-Source Llama 2 to Revolutionize AI-Powered Customer Chats
Mon, 23rd Oct 2023
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gaming
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datacentre infrastructure
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digital entertainment
Sendbird integrates open-source Llama 2 to revolutionise AI-powered conversations, prioritising privacy and security.
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Microsoft research highlights vulnerabilities in ChatGPT models
Thu, 19th Oct 2023
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llms
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ai
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cybersecurity
Researchers have discovered vulnerabilities in the trustworthiness of GPT models, raising concerns about toxic and biased outputs.
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BSI study: Australians have lowest trust in AI globally
Tue, 17th Oct 2023
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ai security
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ai
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ai agents
A study by BSI reveals that Australia faces one of the greatest confidence gaps linked to low levels of public trust in AI and technology.
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Google Cloud forms strategic partnerships with Vietnam's top game devs
Mon, 16th Oct 2023
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data analytics
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public cloud
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genai
Google Cloud partners with top Vietnamese game developers VNGGames, Amanotes and Wolffun Game to enhance gaming services.
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Conversational AI expected to transform banking sector, claims Amelia survey
Mon, 16th Oct 2023
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uc
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cx
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martech
Survey reveals that 83% of banking sector believes Conversational AI will have a positive impact, according to Amelia.
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Microsoft new advanced healthcare AI capabilities & data solutions
Mon, 16th Oct 2023
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uc
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ai
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healthtech
Microsoft reveals new healthcare AI and data solutions aiming to boost patient care and clinician experiences.
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TILTLABS expands into Geospatial Digital Twins for smart urban development
Sat, 14th Oct 2023
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uc
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smart cities
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data analytics
TILTLABS set to reshape urban environments with Geospatial Digital Twins, offering sustainable, efficient, and data-driven urban spaces.
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Skyscanner debuts AI-powered travel discovery tool in select markets
Fri, 13th Oct 2023
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genai
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ai
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ai agents
Skyscanner has launched a groundbreaking search tool powered by generative AI, combining imagery & descriptions to enhance trip planning.
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Lack of digitisation slowing down procurement processes
Fri, 13th Oct 2023
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rpa
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supply chain & logistics
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ai agents
The study reveals that half of procurement leaders (50%) think that the rate of digitisation within procurement is too slow.