TelcoNews UK - Telecommunications news for ICT decision-makers

Chatbots stories - Page 23

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Blue Prism brings new automation capabilities to online community
Wed, 2nd Oct 2019
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uc
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martech
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rpa
Blue Prism expands its Digital Exchange marketplace with new automation capabilities, teaming up with INVOKE, SRI Infotech, and ZyGen to enhance RPA features.
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Virtual assistants could soon help those with mental illness
Wed, 18th Sep 2019
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uc
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martech
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ai
 Computer scientists have created a new way of using virtual assistants that could potentially help those with mental illnesses.
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Five ways robotic process automation is improving the public sector – FTS Data & AI
Tue, 17th Sep 2019
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crm
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cx
Robotic Process Automation (RPA) is revolutionising the public sector, streamlining services and reducing costs while improving efficiency and service quality.
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Vodafone pumps $10m into dedicated customer service team
Tue, 10th Sep 2019
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crm
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uc
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cx
Vodafone’s ‘X Squad’ will kick off in October, and will continue to scale up over the remainder of this calendar year.
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Are they listening? Kiwis wary of smart devices
Mon, 2nd Sep 2019
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uc
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martech
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digital entertainment
While talking aloud, a voice-activated, home-based smart speaker asked for more info - even though it was not turned it on.
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Aussie organisations lack understanding of AI, report finds
Thu, 29th Aug 2019
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uc
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martech
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ai
Although the report exposes the shortcomings of local enterprises, the research revealed there are positive signs ahead.
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OutSystems gains new certifications for cloud security compliance
Wed, 21st Aug 2019
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uc
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cloud security
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martech
These certifications demonstrate the level of commitment OutSystems has to ensuring the privacy and protection of its customers’ data in the cloud.
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Moving to a low-code content future - Hyland
Tue, 20th Aug 2019
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uc
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digital transformation
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martech
What was once a case of ‘build once, update seldom’ has changed to the point where constant pressure requires software to continuously evolve.
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Knock technology off its pedestal, expert says
Thu, 8th Aug 2019
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uc
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martech
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hybrid & remote work
New Zealand tech expert says it's time to prioritize people over technology in the workplace, as face-to-face communication is crucial for productivity.
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Aussie company launches new chatbot service for homeless youth
Wed, 7th Aug 2019
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crm
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martech
Set to launch in March 2020, the chatbot is currently in design and testing and is the biggest change to the Ask Izzy platform since 2016.
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Alibaba Cloud and SACEOS set sights on Singapore’s hospitality industry
Thu, 1st Aug 2019
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uc
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martech
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ai
At SMF 2019 the pair signed a MOU to promote upskilling and technology collaborations to keep Singapore as top MICE destination in Asia.
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Facebook faces new frontiers with real time brain-to-text research
Thu, 1st Aug 2019
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martech
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ar, vr & metaverse
Facebook and UCSF are pioneering brain-computer interfaces to develop AR glasses enabling hands-free, real-time brain-to-text communication.
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Cloud brings billions of dollars to Australia, says AWS
Tue, 30th Jul 2019
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hyperscale
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public cloud
New research quantifies the productivity gains, job growth, and increased global business opportunities driven by cloud computing.
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Auckland tech firm Aider creates buzz in the United States
Thu, 25th Jul 2019
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uc
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martech
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ai
Auckland-based tech firm Aider is making waves in the US and Canada with the launch of its digital assistant, which integrates with popular platforms.
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Blue Prism acquires Thoughtonomy, develops new SaaS offering
Fri, 19th Jul 2019
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saas
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martech
Blue Prism acquires Thoughtonomy to bolster automation and cloud offerings, aiming to transform enterprise productivity.
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Tech/talent combo key to solving underemployment, says Verint
Thu, 11th Jul 2019
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crm
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cx
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
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OutSystems launches new AI capabilities
Wed, 10th Jul 2019
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martech
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apm
OutSystems announced that it has added new artificial intelligence and machine learning capabilities to its leading low-code development platform.
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Ambit accelerates expansion in Australia with Sydney office launch
Thu, 4th Jul 2019
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martech
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ai
Ambit has opened its first Australian office in Sydney, with CEO Josh Comrie relocating to lead the expansion following an NZD $1.75M capital raise.
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IDC names Cognizant Leader for AI services
Tue, 2nd Jul 2019
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uc
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martech
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ai
The MarketScape report praises the company’s high-touch customer service approach, value for fee paid, and broad range of AI services and platforms.
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Blue Prism announces acquisition of intelligent automation company
Wed, 26th Jun 2019
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uc
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martech
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it automation
Blue Prism announces plans to acquire Thoughtonomy, aiming to enhance its cloud strategy and provide more robust intelligent automation solutions globally.