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Consumer rights stories

UK data privacy complaints rise in finance & health
Data Protection

UK data privacy complaints rise in finance & health

Complaints over data handling are mounting across UK finance and health, with the ICO seeing the sharpest rise in retail and manufacturing too.

By Catherine Knowles • 3 min read • Last month
UK household bills to rise GBP £6.85 billion a year
Unified Communications

UK household bills to rise GBP £6.85 billion a year

Millions of households can trim some of the blow as out-of-contract broadband and mobile users face the sharpest rises from April.

By Sofiah Nichole Salivio • 4 min read • Thu, 26th Mar 2026
Gen Z most exposed to UK scam attempts, study finds
Data Protection

Gen Z most exposed to UK scam attempts, study finds

Gen Z in the UK face the steepest surge in online scam attempts as AI-powered fraud grows more convincing and younger shoppers stay less wary.

By Karen Joy Bacudo • 3 min read • Wed, 25th Mar 2026
UK households urged to switch to dodge telecoms bill hikes
Unified Communications

UK households urged to switch to dodge telecoms bill hikes

Millions face UK telecoms bill hikes from March, as Uswitch warns households to switch now or pay an extra GBP £126 million a month.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 6th Mar 2026
Women bear heavier toll from financial fraud in UK
Phishing

Women bear heavier toll from financial fraud in UK

Women hit by UK fraud report deeper anxiety and money woes than men, with younger women facing the harshest ongoing fallout.

By Karen Joy Bacudo • 4 min read • Thu, 5th Mar 2026
Telecoms charter under fire as April bill rises loom
Unified Communications

Telecoms charter under fire as April bill rises loom

UK telecoms charter faces scrutiny as April bill hikes loom, with Ofcom complaints and consumer groups questioning value and service.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
FCA sets stricter UK rules for buy now, pay later firms
Fintech

FCA sets stricter UK rules for buy now, pay later firms

The FCA will bring buy now, pay later under tougher UK rules from July 2026, forcing stricter checks and clearer protections for borrowers.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026

Global Stories

Consumer rights stories

Visa launches subscription manager for recurring payments
Crypto

Visa launches subscription manager for recurring payments

North American banks can now let cardholders manage recurring charges in-app, as rising subscription use fuels demand for clearer controls.

By Karen Joy Bacudo • 3 min read • Fri, 27th Mar 2026
New BS ISO 21800 aims to simplify online contracts
Digital Transformation

New BS ISO 21800 aims to simplify online contracts

New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.

By Sean Mitchell • 4 min read • Fri, 6th Mar 2026
Advertising standards tightened to protect Kiwi consumers
Health Technologies

Advertising standards tightened to protect Kiwi consumers

New Zealand tightens health advertising code, curbing influencer endorsements, tougher evidence rules and stricter protections for vulnerable people.

By Karen Joy Bacudo • 5 min read • Tue, 17th Feb 2026

Stories from Other Regions

Consumer rights stories

AI hallucinations 'symptom not disease' in Canada's courts
Digital Transformation

AI hallucinations 'symptom not disease' in Canada's courts

Canadian courts are treating AI mistakes as a human responsibility, after chatbot errors and false citations have already triggered damages and costs awards.

By Jake MacAndrew • 6 min read • Last month
Billy website to help New Zealand households compare power
Online tools

Billy website to help New Zealand households compare power

Households facing rising power bills can now compare plans through a free, commission-free government site using data from 27,000 homes.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026
Indian websites fail to seek consent for tracking data
Data Protection

Indian websites fail to seek consent for tracking data

Study finds 95.9% of Indian websites track users without consent, putting firms and government bodies at risk of massive DPDP fines.

By Kaleah Salmon • 4 min read • Tue, 24th Mar 2026
Compare Club widens health insurance panel to 10 funds
Fintech

Compare Club widens health insurance panel to 10 funds

Compare Club adds HBF, HIF and see-u to its panel, lifting coverage to about 67% of Australia's private health insurance market.

By Karen Joy Bacudo • 3 min read • Mon, 23rd Mar 2026
FinTech Australia launches summit on open banking data
Disaster Recovery

FinTech Australia launches summit on open banking data

FinTech Australia unveils Fintech Data Horizons Summit to spotlight real-world open banking and data sharing across key sectors in 2026.

By Karen Joy Bacudo • 4 min read • Wed, 4th Mar 2026
Surveillance, AI and the security gaps behind the camera
Data Protection

Surveillance, AI and the security gaps behind the camera

As facial analytics quietly spread through public spaces, Canadians face urgent questions over privacy, consent and digital surveillance.

By Jake MacAndrew • 7 min read • Sat, 21st Feb 2026
Indosat's AI spam shield blocks scams worth USD $500m
Firewalls

Indosat's AI spam shield blocks scams worth USD $500m

Indosat's AI spam shield blocked 2bn risky contacts in six months, averting scam losses of about USD $500m for Indonesian users.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 9th Feb 2026