TelcoNews UK - Telecommunications news for ICT decision-makers

Conversational AI stories - Page 4

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Adobe adds conversational AI tools to Photoshop, Firefly

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Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
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Alludium launches public no-code AI agent platform

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digital transformation
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London startup Alludium has publicly launched its no-code Agent Operating System, letting teams build and run shared AI agents via chat.
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Denodo 9.4 boosts unified data access & AI at scale

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virtualisation
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data analytics
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digital transformation
Denodo Platform 9.4 targets production AI with unified governed data access, vector and MCP integration, plus a faster lakehouse engine.
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NHS trusts launch major AI voice rollout for clinicians

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More than 10,000 clinicians will use new AI ambient voice tech as two NHS trusts begin the largest secondary care rollout to date.
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From Bell's first call to AI: a new tech revolution

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uc
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network infrastructure
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digital transformation
Marking 150 years since Bell's first call, UK tech leaders say AI is sparking a communications revolution to rival the telephone and internet.
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Elastic says AI search & context now decide customer loyalty

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Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
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SailPoint adds AI agent tools to identity security

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cloud security
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iam
SailPoint has added tools to govern AI agents, machine identities and privileged access as non-human accounts surge across cloud systems.
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SailPoint unveils AI-driven adaptive identity security shift

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digital transformation
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pam
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cloud security
SailPoint revamps its platform around AI-driven adaptive identity security, promising real-time governance for human and machine access.
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Salesforce unveils Agentforce AI tools for healthcare

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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
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Origami launches chat-based AI tool for sales leads

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Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
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UK shoppers warm to AI agents but trust concerns grow

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data protection
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UK shoppers are embracing AI shopping agents for better deals and ease, but rising data privacy fears risk slowing wider adoption.
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Addepar unveils Addison AI to power wealth insights

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data analytics
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fintech
Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.
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Criteo becomes first adtech partner for ChatGPT ads

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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
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OpenAI unveils GPT-5.3 Instant with fewer refusals

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martech
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personalisation
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cdp
OpenAI unveils GPT-5.3 Instant, promising smoother, more direct ChatGPT conversations, fewer refusals and improved accuracy on web-sourced facts.
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Netskope launches NewEdge AI Fast Path to cut latency

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firewalls
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hybrid cloud
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digital transformation
Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.
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Linnworks report links retail growth to ops maturity

Fri, 27th Feb 2026
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digital transformation
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Linnworks report finds mid-market retail growth closely tied to operational maturity, automation, AI use and stronger multichannel logistics.
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NFON grows AI revenues as botario deal boosts 2025

Fri, 27th Feb 2026
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NFON posts 2025 revenue uptick to EUR €89.1 million as AI products and the botario deal lift earnings despite a shrinking seat base.
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Infobip unveils AgentOS to power AI-first customer service

Fri, 27th Feb 2026
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data analytics
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Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
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Sinch unveils AI agent tools for customer engagement

Fri, 27th Feb 2026
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uc
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data protection
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Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.
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ServiceNow unveils Autonomous Workforce & EmployeeWorks

Fri, 27th Feb 2026
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ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.