Conversational AI stories - Page 9

SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.

Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.

Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.

Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.

Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.

Omada has been named a Leader and Emerging Innovator in QKS Group's SPARK Matrix for Identity Governance and Administration, praised for its AI-driven platform.

ThoughtSpot has unveiled StartupSpot, a programme offering early-stage firms AI analytics integration for USD $12,999 per year, aiding data-driven product features.

GenAI is revolutionising telco customer service by replacing rigid bots with natural conversations, enhancing personalisation and speeding up support resolution.

RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.

By 2026, Generative Engine Optimization will transform digital visibility, demanding brands prioritise clear, consistent narratives for AI-generated answers over traditional SEO.

Commvault CEO Sanjay Mirchandani used his SHIFT keynote in New York to argue that enterprises must prepare for a new era of AI-driven resilience.

Oracle launches an AI assistant in its Analytics Cloud, enabling users to query data in natural language and gain insights without complex tools.

Progress Software unveils Agentic RAG for Sitefinity, enabling AI-driven dynamic web content tailored to each visitor's context and intent.

IGT Solutions expands its partnership with NiCE to deploy AI-driven CXone Mpower platform, enhancing global customer experience in aviation and travel sectors.

Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.