Customer engagement stories - Page 30

Imply has appointed Pranav Parekh as its new Chief Customer Officer to enhance customer experience and reinforce its position in data analytics.

Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.

Clear-Com appoints new sales manager for Southeast US region, focusing on customer engagement and driving sales activities.

Adobe releases Adobe Experience Manager for Enterprises, enabling businesses to easily create and edit web content using popular word processing tools.

8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.

Oracle Energy and Water has been named the top provider in digital customer engagement and experience analytics by Guidehouse Insights.

Sectigo appoints Jairo Fraile as VP of Sales and Rob Charlebois as VP of Growth, strengthening their leadership team.

XPO: The Mars Agency appoints Gavin McColl as eCommerce Director, strengthening their digital commerce capabilities.

Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.

Amazon Connect Ready Partner solutions support seamless customer engagement across multiple channels, improve employee productivity and provide data analytics.

The extension of the longstanding partnership will place artificial intelligence capabilities at the fingertips of Twilio customers.

Yahoo appoints Tressie Lieberman as new CMO, set to drive global marketing strategies, brand positioning, and customer engagement.

Powered by Verint Da Vinci AI, Verint engagement data insights delivers no code, training, or self-service data access 24/7.

Verint has introduced new Verint Da Vinci AI capabilities built on proprietary and commercially available AI models.

Verint unveils next-generation contact centre as a service (CCaaS) transforming the contact centre landscape at the Engage 2023 customer conference.

Komo Technologies has evolved influencer marketing by allowing talent to collect and own fan data while delivering measurable ROI for their brand partners.

The winners have created innovative business solutions on the Appian Platform, exceeding customer expectations and maintaining service delivery excellence.

Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.

Subscription-based businesses, many of which boomed at the height of the pandemic, have since experienced the 'Great Unsubscribe'.

Shopping is not solely the purchase of a good but involves an attachment to the product, a secret weapon for the informed retailer armed with shoppable video.