TelcoNews UK - Telecommunications news for ICT decision-makers

Customer Loyalty stories - Page 15

Img fwsveximynu5hexegxpbluc6

Egress experts predict wave of AI weaponisation in cyber threats for 2024

Wed, 27th Dec 2023
#
uc
#
cx
#
phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
Img lzsiilcptpka7o1inb65wjrq

Barracuda Networks launches global partner success programme

Wed, 6th Dec 2023
#
firewalls
#
cx
#
martech
Barracuda Networks debuts its Barracuda Partner Success Programme, designed to foster growth and optimise sales strategies globally.
Img aecy1kzaepombla7a1yhjmjq

ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences

Mon, 13th Nov 2023
#
cx
#
martech
#
supply chain
ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.
Digital shield

'Commvault unveils AI-enhanced data protection platform 'Commvault Cloud''

Thu, 9th Nov 2023
#
data protection
#
ransomware
#
public cloud
Commvault has launched its new platform, Commvault Cloud, offering enhanced cyber resilience and data protection solutions for hybrid cloud organisations.
Me

Me&u launches marketing platform in partnership with Eagle Eye

Wed, 8th Nov 2023
#
cx
#
martech
#
partner programmes
As an omnichannel loyalty, promotions, and subscription tool, me&u Engage influences customer behaviour along their purchasing journey.
Profile pic cropped

KnowBe4 appoints Cindy Zhou as Chief Marketing Officer

Wed, 8th Nov 2023
#
ransomware
#
cx
#
martech
KnowBe4 has named Cindy Zhou as its Chief Marketing Officer, entrusting her with spearheading the firm's global marketing, PR, and sales strategies.
Academy

Antavo launches academy to foster customer loyalty & enhance skills

Fri, 3rd Nov 2023
#
cx
#
martech
#
partner programmes
Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.
Unnamed  7

Beyond NPS: Why trust matters most in customer loyalty

Wed, 25th Oct 2023
#
cx
#
martech
#
partner programmes
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
Cx

Antavo and Concord partnership to enhance digital customer experiences

Mon, 23rd Oct 2023
#
cx
#
martech
#
commerce systems
Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
Voice

Voice analytics market projected to reach USD 9.33 billion by 2030

Wed, 18th Oct 2023
#
uc
#
biometrics
#
cx
The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.
Retail

Inbuilding coverage technology reshapes retail customer experience

Mon, 16th Oct 2023
#
data analytics
#
cx
#
martech
Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.
Gettyimages 1197780081

Boomi unveils GenAI tool, Boomi GPT, simplifying automation

Fri, 6th Oct 2023
#
digital transformation
#
cx
#
martech
Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
Gettyimages 1362936402

Manhattan Associates streamlines returns for omnichannel shopping

Fri, 8th Sep 2023
#
devops
#
cx
#
martech
Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.
Headshot lindsaysanchez  2 1(2)

Khoros appoints Lindsay Sanchez as Chief Marketing Officer

Fri, 28th Apr 2023
#
cx
#
martech
#
cmo
Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.
Brad banked ceo crop portrait colour

Open banking, payments and a new era for customer loyalty

Tue, 28th Feb 2023
#
fintech
#
cx
#
martech
Open Banking has matured into an innovative payments solution enabling merchants to drive conversion, reward loyalty and improve the customer experience.
Mark cattini headshot square

Saas industry veteran appointed new CEO at Acoustic

Fri, 20th Jan 2023
#
saas
#
cx
#
martech
Acoustic, a global marketing and customer experience provider for B2C brands, has appointed Mark Cattini as its new CEO to accelerate its vision.
Talend

Talend appoints Casey George as Chief Revenue Officer

Fri, 11th Nov 2022
#
data analytics
#
hyperscale
#
public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
070 redcat headshots 11apr22 lp

How to implement an effective and personalised loyalty program

Wed, 8th Jun 2022
#
data analytics
#
crypto
#
cx
There's no doubt about it – incorporating a robust customer loyalty program in almost any consumer-facing business can pay off.
Gettyimages 1288603413

Five ways marketers can satisfy their 'sweet tooth' in a cookie-less world

Thu, 28th Apr 2022
#
crm
#
data analytics
#
cx
We've been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.
Gettyimages 1051616786

First-party data: A reason to celebrate

Fri, 8th Apr 2022
#
data analytics
#
cx
#
martech
Brands are turning to first-party data as third-party data becomes less reliable and privacy changes decrease its value.