Customer retention stories - Page 7
Wayflyer launches Hosted Capital to embed financing in apps
Fri, 17th Oct 2025
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fintech
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cx
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martech
Wayflyer launches Hosted Capital, enabling platforms to embed finance offers directly into apps, boosting revenue and easing access to funding for businesses.
Sales streaming vs. sales seeking: How RevOps just became B2B's most important team
Thu, 9th Oct 2025
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cx
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martech
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cdp
RevOps teams now lead B2B sales success by uniting marketing and sales, boosting win rates by 59% and cutting GTM costs by 30%, says Boston Consulting Group.
Teradata launches AI-driven customer intelligence for real-time CX
Wed, 8th Oct 2025
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data analytics
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cx
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martech
Teradata launches Autonomous Customer Intelligence, an AI-driven software turning raw data into real-time customer actions to enhance experience and loyalty.
Rob Tarkoff appointed CEO as Seismic enters next growth phase
Fri, 3rd Oct 2025
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cx
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martech
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oracle
Rob Tarkoff has been appointed CEO of Seismic, succeeding co-founder Doug Winter, as the company enters a new phase of growth and innovation.
AI & trust reshape customer experience as stakes for brands rise
Tue, 30th Sep 2025
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data protection
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digital transformation
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biometrics
As AI reshapes customer experience, brands must build trust with seamless, personal digital interactions or risk losing consumers amid rising expectations.
UK online retailers lose revenue as returns outpace exchanges
Fri, 26th Sep 2025
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data analytics
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cx
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martech
UK online retailers face revenue losses as returns hit 17.5%, highest globally, while exchanges lag at 5.8%, signalling urgent need for improved post-purchase strategies.
Taboola's Realise adds AI upgrades, boosts results for advertisers
Thu, 25th Sep 2025
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cx
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martech
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cdp
Taboola's Realise platform adds Generative AI upgrades, helping advertisers boost campaign performance beyond search and social channels by up to 34%.
The Marketing Centre welcomes three new senior fractional CMOs
Tue, 23rd Sep 2025
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fintech
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cx
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martech
The Marketing Centre has expanded its UK network by appointing three senior fractional CMOs to boost growth and align marketing with sales.
Ecommpay enhances recurring payments, boosting renewal rates by 3%
Wed, 17th Sep 2025
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cx
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martech
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payment technologies
Ecommpay's upgraded Subscriptions service boosts recurring payment success, increasing merchant renewal rates by up to 3% and reducing involuntary churn.
Paysecure unveils dynamic cashier for enhanced checkout journeys
Tue, 16th Sep 2025
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fintech
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cx
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martech
Paysecure launches a dynamic cashier offering merchants customised payment flows, boosting conversion rates by 7% and raising deposit values by 35%.
Signifyd launches Intelligent Returns to help UK retailers curb costly returns
Tue, 16th Sep 2025
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cx
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martech
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risk & compliance
Signifyd launches Intelligent Returns to help UK retailers cut costs and manage rising returns with real-time risk intelligence and data insights.
Unlocking Black Friday and Cyber Monday success: Your essential guide
Thu, 11th Sep 2025
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cx
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martech
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marketing
Black Friday and Cyber Monday 2024 saw UK transactions rise 9.5%, with a 119% increase in loyalty sign-ups, highlighting retail's huge Q4 potential.
Tinybeans reports growth in subscriptions & lower cash outflows
Thu, 21st Aug 2025
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cx
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martech
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app store
Tinybeans saw a 12% rise in subscription revenue to USD $3.32m despite an 11% fall in total revenue, cutting cash outflows by 64% in FY25 for stronger growth.
Keyloop taps Kortical to boost dealer finance renewals with AI
Thu, 21st Aug 2025
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data analytics
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cx
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martech
Keyloop partners with Kortical to embed AI in its software, boosting UK automotive dealers' finance renewal rates by an average 7.1% in early trials.
Omnissa expands leadership team to drive partner led growth
Fri, 8th Aug 2025
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cx
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martech
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partner programmes
Omnissa bolsters leadership with three senior hires to accelerate partner-led growth and expand its global digital workspace market presence.
Adeptia posts double-digit growth as AI data automation expands
Fri, 25th Jul 2025
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saas
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data analytics
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cx
Adeptia has achieved double-digit H1 revenue growth, driven by AI data automation expansion into business intelligence, manufacturing and finance sectors.
Mintivo reports 40% growth as it invests in people & tech
Thu, 17th Jul 2025
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cx
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martech
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partner programmes
Wiltshire IT firm Mintivo has achieved over 40% annual growth for two years running, driven by investment in staff, systems, and Cloud technology partnerships.
Why streaming ETL is the key to next-gen machine learning: Feeding the AI beast in real time
Mon, 7th Jul 2025
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data analytics
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siem
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digital transformation
Streaming ETL enables real-time AI insights, letting companies prevent fraud, boost sales, and improve customer retention instantly, transforming competitiveness.
How can fintechs overcome the problem of scaling in an unstable market?
Tue, 24th Jun 2025
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fintech
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cx
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martech
Fintechs face tough scaling challenges amid market consolidation; data-driven strategies and strong trust are key to surviving and thriving.
Grammarly adopts Gr4vy no-code platform to expand payment options
Wed, 18th Jun 2025
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fintech
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cx
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martech
Grammarly adopts Gr4vy's no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.