TelcoNews UK - Telecommunications news for ICT decision-makers

Customer retention stories - Page 7

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Wayflyer launches Hosted Capital to embed financing in apps

Fri, 17th Oct 2025
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Wayflyer launches Hosted Capital, enabling platforms to embed finance offers directly into apps, boosting revenue and easing access to funding for businesses.
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Sales streaming vs. sales seeking: How RevOps just became B2B's most important team

Thu, 9th Oct 2025
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RevOps teams now lead B2B sales success by uniting marketing and sales, boosting win rates by 59% and cutting GTM costs by 30%, says Boston Consulting Group.
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Teradata launches AI-driven customer intelligence for real-time CX

Wed, 8th Oct 2025
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Teradata launches Autonomous Customer Intelligence, an AI-driven software turning raw data into real-time customer actions to enhance experience and loyalty.
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Rob Tarkoff appointed CEO as Seismic enters next growth phase

Fri, 3rd Oct 2025
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oracle
Rob Tarkoff has been appointed CEO of Seismic, succeeding co-founder Doug Winter, as the company enters a new phase of growth and innovation.
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AI & trust reshape customer experience as stakes for brands rise

Tue, 30th Sep 2025
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As AI reshapes customer experience, brands must build trust with seamless, personal digital interactions or risk losing consumers amid rising expectations.
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UK online retailers lose revenue as returns outpace exchanges

Fri, 26th Sep 2025
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UK online retailers face revenue losses as returns hit 17.5%, highest globally, while exchanges lag at 5.8%, signalling urgent need for improved post-purchase strategies.
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Taboola's Realise adds AI upgrades, boosts results for advertisers

Thu, 25th Sep 2025
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Taboola's Realise platform adds Generative AI upgrades, helping advertisers boost campaign performance beyond search and social channels by up to 34%.
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The Marketing Centre welcomes three new senior fractional CMOs

Tue, 23rd Sep 2025
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The Marketing Centre has expanded its UK network by appointing three senior fractional CMOs to boost growth and align marketing with sales.
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Ecommpay enhances recurring payments, boosting renewal rates by 3%

Wed, 17th Sep 2025
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payment technologies
Ecommpay's upgraded Subscriptions service boosts recurring payment success, increasing merchant renewal rates by up to 3% and reducing involuntary churn.
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Paysecure unveils dynamic cashier for enhanced checkout journeys

Tue, 16th Sep 2025
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Paysecure launches a dynamic cashier offering merchants customised payment flows, boosting conversion rates by 7% and raising deposit values by 35%.
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Signifyd launches Intelligent Returns to help UK retailers curb costly returns

Tue, 16th Sep 2025
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risk & compliance
Signifyd launches Intelligent Returns to help UK retailers cut costs and manage rising returns with real-time risk intelligence and data insights.
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Unlocking Black Friday and Cyber Monday success: Your essential guide

Thu, 11th Sep 2025
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marketing
Black Friday and Cyber Monday 2024 saw UK transactions rise 9.5%, with a 119% increase in loyalty sign-ups, highlighting retail's huge Q4 potential.
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Tinybeans reports growth in subscriptions & lower cash outflows

Thu, 21st Aug 2025
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app store
Tinybeans saw a 12% rise in subscription revenue to USD $3.32m despite an 11% fall in total revenue, cutting cash outflows by 64% in FY25 for stronger growth.
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Keyloop taps Kortical to boost dealer finance renewals with AI

Thu, 21st Aug 2025
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Keyloop partners with Kortical to embed AI in its software, boosting UK automotive dealers' finance renewal rates by an average 7.1% in early trials.
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Omnissa expands leadership team to drive partner led growth

Fri, 8th Aug 2025
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partner programmes
Omnissa bolsters leadership with three senior hires to accelerate partner-led growth and expand its global digital workspace market presence.
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Adeptia posts double-digit growth as AI data automation expands

Fri, 25th Jul 2025
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Adeptia has achieved double-digit H1 revenue growth, driven by AI data automation expansion into business intelligence, manufacturing and finance sectors.
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Mintivo reports 40% growth as it invests in people & tech

Thu, 17th Jul 2025
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partner programmes
Wiltshire IT firm Mintivo has achieved over 40% annual growth for two years running, driven by investment in staff, systems, and Cloud technology partnerships.
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Why streaming ETL is the key to next-gen machine learning: Feeding the AI beast in real time

Mon, 7th Jul 2025
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digital transformation
Streaming ETL enables real-time AI insights, letting companies prevent fraud, boost sales, and improve customer retention instantly, transforming competitiveness.
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How can fintechs overcome the problem of scaling in an unstable market?

Tue, 24th Jun 2025
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Fintechs face tough scaling challenges amid market consolidation; data-driven strategies and strong trust are key to surviving and thriving.
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Grammarly adopts Gr4vy no-code platform to expand payment options

Wed, 18th Jun 2025
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Grammarly adopts Gr4vy's no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.