The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
Digital payments add GBP £88bn to UK sales, study finds
Fraud fears and slow digital adoption are blunting the benefits of payments innovation, with UK firms missing out on further growth.
Ecommpay shortlisted for UK PayTech award on AI push
Declined card payments can cost online merchants sales and repeat custom, making Ecommpay's AI-driven checkout tools a commercial focus.
dunnhumby ventures backs Azoma in AI shopping push
Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.
Aulumu launches six-model A18 case range for iPhone
iPhone 18 Pro and Pro Max buyers now have six premium case options as Aulumu targets demand for slimmer and tougher protection.
Gen Z shoppers embrace AI but switch brands over trust
Retailers risk losing Gen Z buyers quickly, as 43% have switched brands over AI use despite widespread adoption of recommendations.
TMX Transform appoints Frances Farren as UK director
The move strengthens TMX's UK portfolio management push as occupiers face mounting pressure to align property decisions with supply chains.
Analyst Insights
Research and market analysis connected to eCommerce
Shufti wins Gartner honour for global identity coverage
GBG launches Reach to verify AI agents' address data
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Corsearch names Todd Morris as Chief Executive Officer
Expert Columns
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
For sensitive health categories, eCommerce can remove more than just the checkout queue
Dupe culture is creating a new challenge for toy and gaming brands
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Why Southeast Asia is becoming a global fintech growth hub
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Cloudways launches Velocity managed Node.js hosting
Developers gain a flatter cost base and less infrastructure work as Cloudways enters managed Node.js hosting with Velocity from USD $20 a month.
Klaviyo launches headless CRM for AI tools & agents
Marketers can now plug AI agents into customer data and actions without Klaviyo's interface, as the firm widens access across its platform.
Shoptimised launches advanced Google Shopping report
Retailers can now spot stock gaps, feed issues and concentrated sales risks more quickly through a daily Google Shopping dashboard.
Zendesk launches specialised AI agents for customer service
The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.
YouLend & Dojo hit GBP £2 billion SME funding mark
More than 30,000 UK merchants have tapped the scheme as small firms struggle with cash flow and a funding gap estimated at GBP £1.6 billion to GBP £4.1 billion.
UK shoppers prefer reliable retail tech over flashy AI
UK retailers could miss the mark on digital spending, with shoppers valuing reliable basics such as pricing and returns over flashier AI tools.
Northern Gym Equipment sales surge 350% on Decathlon
Monthly revenue from Decathlon has risen 4.5 times as the Manchester retailer expands into stores and builds a wider UK fitness footprint.
Cake Agency marks tenth year after Shopify recognition
The Birmingham eCommerce firm is eyeing overseas growth after two record years and a Shopify Premier Partner nod boosted its profile.
British children hold GBP £5.5bn in savings & cash
Most of it sits outside mainstream banks, with 6 million children aged eight to 15 holding cash, accounts, apps or piggy banks.
UK shoppers distrust AI recommendations, ThoughtSpot finds
Privacy worries are undermining retailers' AI push, with only one in 10 UK shoppers saying they trust product recommendations, a survey found.
Two-thirds of UK consumers want online venue tours
Richer online venue images are now shaping bookings, with 66 per cent of UK adults saying they check digital tours before spending money.
UK shoppers cap AI spending at GBP £150 per purchase
Most UK consumers will let AI shop around, but few trust it to pay without approval, with the average limit set at GBP £149.12.
Ecommpay launches QR code payments for small businesses
Small merchants can now take tips, donations and ad hoc sales digitally without card machines or coding, as cash use continues to decline.
Graham and Green launches Shopify website overhaul
The overhaul aims to make browsing easier for shoppers as the family-run interiors retailer seeks to boost online sales and store visits.
GBG launches Reach to verify AI agents' address data
As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.
UK online retail sales fall as July spending eases
July's dip in internet-led spending left online retail accounting for a smaller share of Britain's total shopping, official figures showed.
Uswitch adds Back Market refurbished phones platform
Rising handset prices are pushing more shoppers towards used kit, as Uswitch adds Back Market and a common grading system to its platform.
Maebe overtakes Nike & Adidas in Instagram ranking
The brand's rapid rise signals founder-led labels can outpace global names on Instagram, despite far lower content volumes.
Eskimo adds stablecoin payments for eSIM travellers
Travellers buying mobile data abroad can now check out with stablecoins, as Eskimo widens payment choices for its eSIM plans.
Centeca launches ChatGPT plugin for UK car listings
The tool could steer shoppers straight to independent dealers, as AI searches reshape how UK buyers find and finance cars online.
Job Moves
TMX Transform appoints Frances Farren as UK director
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
Paxon appoints Anthony Heath as Business Development Manager
CEEK appoints Caroline Mercurio as Chief Operating Officer
