TelcoNews UK - Telecommunications news for ICT decision-makers

Employee Experience (EX) stories - Page 6

Singapore glass meeting ai network screen hybrid workspace scene

C-suite leaders eye AI, cost cuts & flexible work by 2026

Tue, 13th Jan 2026
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digital transformation
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hcm
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ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.
Ps simon hayward vice president of sales emea freshworks e1755063247645  1

From complexity to clarity: How AI is transforming UK local government

Tue, 13th Jan 2026
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smart cities
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data analytics
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digital transformation
UK councils ramp up AI spending to boost efficiency and services, but poor strategy and complexity risk wasting taxpayers' money.
Emilyrose mcrae

Gartner maps nine AI-driven work trends CHROs face by 2026

Tue, 13th Jan 2026
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digital transformation
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hcm
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physical security
Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and 'workslop'.
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Scapade predicts travel tech shift in remote work gear

Mon, 12th Jan 2026
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mdm
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hcm
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erp
Scapade forecasts work-from-anywhere going mainstream by 2026, reshaping travel tech, mobile office gear and wellbeing-focused accessories.
Enterprise hr leaders meeting with ai agents upskilling workflows

Salesforce unveils AI fluency guide for agentic workforces

Fri, 9th Jan 2026
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digital transformation
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martech
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hcm
Salesforce launches an AI Fluency Playbook to help build 'agentic enterprises', guiding staff to work effectively with AI agents at scale.
Genz employee and older manager collaboration modern office scene

Gen Z staff embrace regular feedback to drive growth at work

Fri, 9th Jan 2026
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e-learning
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hcm
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hybrid & remote work
Gen Z workers want frequent, constructive feedback and mentorship, overturning myths that younger staff are too fragile for criticism at work.
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Freshworks hires Kady Srinivasan as AI era marketing chief

Thu, 8th Jan 2026
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saas
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digital transformation
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cx
Freshworks names AI-focused marketer Kady Srinivasan as CMO to sharpen its global brand and go-to-market engine in crowded SaaS markets.
Global email network europe us apac glowing world map revenue growth

Exclaimer nears USD $100 million ARR with global push

Wed, 7th Jan 2026
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uc
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digital transformation
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hcm
Email branding specialist Exclaimer nears USD $100 million ARR as new products and hires fuel global expansion across major markets.
Hybrid office meeting before after chaotic vs automated workflows

Plaud.ai calls for AI to fix broken meeting culture

Tue, 6th Jan 2026
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uc
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digital transformation
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hcm
Plaud.ai urges firms to fix “broken” meeting culture with AI tools, warning wasteful calls sap productivity, focus and staff morale.
Isometric it control center apple devices unified endpoint security

Jamf named leader in multiple IDC UEM MarketScape reports

Sat, 27th Dec 2025
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data protection
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mdm
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iot
Jamf has been named a leader in three IDC MarketScape unified endpoint management reports, reinforcing its Apple-first device strategy.
Zen internet team completing thee peaks challenge 2025

Zen Internet earns third Great Place To Work title

Thu, 18th Dec 2025
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hcm
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cybersecurity
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cloud services
Zen Internet has secured Great Place To Work certification for 2025, its third title, after 85% of staff called it a great workplace.
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From 3am deployments to AI-native HR: building intelligent, human-centred systems

Thu, 18th Dec 2025
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devops
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data analytics
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digital transformation
ELMO Software is shifting from reactive HR to AI-native, human-centred systems that predict needs, boost productivity and preserve trust.
Modern office lobby digital portal linking ai cloud departments

ServiceNow buys Moveworks to build AI 'front door'

Wed, 17th Dec 2025
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digital transformation
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hcm
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cartech
ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.
Ps simon hayward vice president of sales emea freshworks e1755063247645  1

Q&A: How AI helps CX teams stay resilient through the holiday rush

Tue, 16th Dec 2025
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uc
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digital transformation
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cx
AI is transforming Christmas CX from chaotic surge to controlled service, helping teams stay resilient, protect wellbeing and meet soaring demand.
Hr leader comparing headcount vs outcome ai analytics dashboards

AI bubble cools as HR shifts to outcomes & new roles

Fri, 12th Dec 2025
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storage
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document management
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data analytics
AI boom gives way to realism as HR chases measurable outcomes, new AI chiefs emerge and skills outshine headcount in 2026 strategies.
Modern office ai workflow diagram brain hub automation collab

AI set to power autonomous workflows & new work models

Fri, 12th Dec 2025
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data protection
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digital transformation
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hcm
AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.
Ps unnamed

Azets appoints Trevor Attridge as new Group CIO

Thu, 11th Dec 2025
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digital transformation
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hcm
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ai
Azets names Trevor Attridge Group CIO to spearhead global digital strategy, AI adoption and automation across its international operations.
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Riverbed unveils AI tool to automate workplace IT support

Thu, 11th Dec 2025
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uc
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digital transformation
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hcm
Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.
Ps simon hayward vice president of sales emea freshworks e1755063247645  1

The UK's efficiency ambitions face a quiet obstacle, software complexity

Wed, 10th Dec 2025
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digital transformation
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hcm
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rpa
UK firms chasing efficiency gains are finding staff lose a day a week to tangled software, undercutting productivity and morale.
Modern glass office execs it team ai analytics global city view

AI-led workplaces twice as likely to beat revenue goals

Wed, 10th Dec 2025
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digital transformation
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hcm
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risk & compliance
Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.