TelcoNews UK - Telecommunications news for ICT decision-makers

Incident management stories

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ServiceNow, NVIDIA debut AI solutions for telecoms service management
Last week
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ai
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servicenow
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nvidia
ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.
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Expereo unveils AI-driven Enhanced Internet to boost global app performance
Thu, 1st Feb 2024
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saas
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ml
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ai
Expereo launches Enhanced Internet, the world's first AI-driven solution designed to improve internet application performance worldwide, with claims the new technology can reduce web traffic latency by up to 85%, eliminating packet loss entirely.
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ManageEngine recognised as 'Strong Performer' in Forrester Wave reports
Thu, 28th Dec 2023
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transparency
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integration
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forrester research
ManageEngine garners 'Strong Performer' title in Forrester UEM and ESM reports for remarkable OS support and innovation.
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ManageEngine receives 'Strong Performer' rating in Forrester Wave reports
Fri, 22nd Dec 2023
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digital transformation
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servicedesk plus
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manageengine
IT management firm ManageEngine named a 'Strong Performer' in two Forrester Wave assessments in Q4 2023.
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NCSC launches Cyber Incident Exercising scheme in the UK
Thu, 7th Dec 2023
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cybersecurity
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ncsc
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incident management
The NCSC has launched a new Cyber Incident Exercising scheme, providing cyber-incident preparation services to UK firms.
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ESET recognised as 'Notable Vendor' in Forrester's Q4 2023 XDR report
Fri, 1st Dec 2023
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edr
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xdr
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integration
In Forrester's Q4 2023 XDR report, prestigious cybersecurity firm ESET has been named a 'Notable Vendor'.
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Commvault partners with AI & security firms for improved cyber resilience
Thu, 9th Nov 2023
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cloud services
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firewall
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data protection
Commvault has partnered with leading security and AI companies to enhance cyber resilience and data insights for hybrid cloud organisations.
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McGrathNicol teams up with SentinelOne to boost cyber attack readiness
Tue, 7th Nov 2023
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advanced persistent threat protection
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physical security
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cybersecurity
McGrathNicol Advisory has partnered with SentinelOne to enhance cybersecurity capabilities, using the Singularity Data Lake for threat intelligence.
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£1bn Golden Valley Development to bolster UK's science & technology prowess
Tue, 7th Nov 2023
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ai
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cybersecurity
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government
The development, part of the UK's National Cyber Strategy, promises to transform the country into a global hub for science and technology by 2030.
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Deloitte and ServiceNow strengthen alliance, integrating AI to boost services
Fri, 27th Oct 2023
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managed services
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digital transformation
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partner programmes
Deloitte and ServiceNow are intensifying their alliance, merging AI tech to re-energise global client services.
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APAC firms need a clear MTTR strategy to combat costly downtime
Thu, 26th Oct 2023
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ml
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it training
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ai
Many developers and operations teams lack a clear vision for how to define MTTR, how to use it, and how to improve it in a consistent and sustainable way.
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'Progress launches LoadMaster 360: Transforming app delivery
Wed, 11th Oct 2023
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cloud services
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saas
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it professionals
Progress launches Progress LoadMaster 360, a cloud-based application delivery platform to enhance customer experience and reduce downtime.
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Businesses grappling with volatile and complex security landscape
Thu, 31st Aug 2023
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wfh
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cybersecurity
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incident management
Majority of organisations in Asia Pacific are unprepared for cybersecurity attacks, despite an increase in incidents, says Cloudflare study.
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49% of organisations paid out $1.5Mn following security incident
Thu, 24th Aug 2023
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cybersecurity
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asia pacific
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apac
Cloudflare study reveals that Australian organizations are dealing with fewer cyber attacks, but facing significant financial impacts.
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Kordia uncovers truth of cyber crime in New Zealand
Fri, 24th Mar 2023
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cybersecurity
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cios
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kordia
Peter Bailey, Regional Cyber Security Business Manager at Kordia, says the research shows there is money to be made for cyber criminals targeting New Zealand.
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Ransomware down 57% but other threats looming, warns report
Fri, 17th Mar 2023
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ransomware
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advanced persistent threat protection
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cybersecurity
The Secureworks Counter Threat Unit (CTU) has found that most real-world security incidents start with much smaller organisational issues.
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Motorola Solutions acquires Rave Mobile Safety
Fri, 16th Dec 2022
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surveillance
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cctv
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motorola solutions
Motorola Solutions acquires Rave Mobile Safety to enhance mass notification and incident management capabilities in emergencies.
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Motorola Solutions wins two Good Design Australia awards
Fri, 28th Oct 2022
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cartech
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incident management
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safety
Motorola Solutions has won two major awards at Australia's peak international design awards, Good Design Australia.
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Stock security features inadequate in face of rising risk
Wed, 29th Jun 2022
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cloud services
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microsoft
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compliance
Using more Microsoft 365 security features may increase the rate of IT security incidents, according to a survey of over 800 IT professionals.
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Check Point Research identifies top malware threats to NZ
Mon, 14th Mar 2022
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ransomware
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malware
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advanced persistent threat protection
In February, the top malware impacting New Zealand cyber incidents was Sohanad (3.96%), followed by SnakeKeylogger and Formbook.
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CrowdStrike brings 'observability to everyone' with Humio release
Tue, 19th Oct 2021
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devops
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app development
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apm
CrowdStrike has launched Humio Community Edition, allowing users to access its streaming observability capabilities for free.
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Salesforce announces new AI-powered workflows in Service Cloud
Fri, 10th Sep 2021
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bi
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big data
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crm
The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.
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Forrester study puts LogRhythm SIEM platform under the microscope
Wed, 7th Jul 2021
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siem
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forrester research
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logrhythm
The report, which was commissioned by LogRhythm, surveyed organisations using LogRhythm SIEM either in the cloud or on-premise.
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Endace and Corelight step in to enhance incident response workflows
Fri, 12th Feb 2021
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endace
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product management
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incident management
Endace and Corelight partner to provide security teams with detailed forensic data for rapid incident response.