Incident management stories - Page 4

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

Genetec adds AI-driven search and case tools to Security Centre SaaS, promising to cut multi-site video investigations from hours to minutes.

Expereo adds shared Digital Case Management to expereoOne, giving enterprises a single, transparent case timeline across global networks.

NeuBird AI's agentic SRE platform autonomously resolved 230,000 alerts in a year, saving 12,000 hours and USD $1.8 million in costs.

ScienceLogic launches Skylar Advisor, an AI-native IT ops assistant that proactively surfaces guidance and prioritises actions in real time.

Gartner names Komodor a Representative Vendor in its AI SRE tooling guide, as it predicts 85% of enterprises will adopt such tools by 2029.

Financial firms see strong AI returns but Riverbed survey shows most projects stall in pilots, held back by data quality and tool sprawl.

Forrester warns firms chasing AI hype risk failure and rising costs if weak IT foundations, governance and data are left unresolved.

NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.

The UK's Cyber Security and Resilience Bill puts GRC at the core of business, demanding real-time oversight, resilience and accountability.

Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.

UK IT teams say alert fatigue and tool overload are driving outages, customer disruption and rising burnout, Splunk research shows.

New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.

Komodor hires a new CFO and elevates its people chief to steer global expansion of its AI-driven site reliability engineering platform.

AI agents surge into big business with scant oversight, leaving governance, security and trust frameworks struggling to keep pace.

Deutsche Telekom Security taps Akamai's certified service scheme to bolster API defences and microsegmentation for high‑risk sectors.

TCCA releases first Broadband Callout specs for 4G and 5G mission critical paging, aiming to boost global interoperability for emergency services.

NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

Spence Software shifts its S2Web SaaS platform to 11:11 Systems' cloud, slashing IT spending by 50% and boosting performance and control.