Incident management stories - Page 4
Ever wanted to know how Xero does incident management?
Wed, 4th Oct 2017
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uc
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devops
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fintech
DevOpsDays Auckland commenced yesterday, featuring a packed schedule of talks on incident management and the use of chatbots.
Interview: BlackBerry talks crisis management, security and disruption
Mon, 26th Jun 2017
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smartphones
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dr
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cloud services
We interviewed BlackBerry AtHoc senior vice president Ly Tran about the company, crisis management and how it ultimately relates to cybersecurity.
The do's and don’ts of responding to ransomware
Thu, 11th May 2017
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malware
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ransomware
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cybersecurity
Ransomware set to increase in volume and variety in 2017, but a smart incident response strategy can help prevent losses.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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dr
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cloud services
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sms
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).
FrontRange turns up the HEAT
Thu, 21st Mar 2013
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risk & compliance
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frontrange
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incident management
FrontRange boosts HEAT Service Management with version 7.2, enhancing Service Catalog and Workflow Automation, promising greater efficiency and cost savings.
Service with a smile
Wed, 1st Jul 2009
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itsm
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it management
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incident management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.