TelcoNews UK - Telecommunications news for ICT decision-makers

Managed Services stories - Page 3

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Creative ITC hires Lewis Pinner as Chief Revenue Officer

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Creative ITC appoints veteran industry executive Lewis Pinner as Chief Revenue Officer to drive overseas expansion and deepen customer growth.
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Celerity acquires Ranger4 in automation & AI push

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Celerity adds IBM automation specialist Ranger4 as BGF-backed group deepens AI and cost-efficiency offer across hybrid IT.
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How Apograph uses proactive firewall upgrades to protect clients and control costs

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Apograph's £60-a-month firewall plan helps clients dodge emergency refresh costs, cut downtime and strengthen security across 1,500 endpoints.
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Freshworks boosts Freshservice with live asset mapping

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Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.
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Advania names new UK CFO & CMO following expansion

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Advania names Sabrina Harris as UK Chief Financial Officer and Tara Allison as Chief Marketing Officer as it presses on with expansion after acquisitions.
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Kubus achieves Diamond Partner status with Verkada in the UK

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Kubus joins Verkada's elite Diamond tier as the tech vendor boosts UK channel reach and the firm deepens its push into cloud security integration.
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Leaseweb expands European cloud campus with new tools

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Leaseweb adds autoscaling, load balancing and developer tools to its European Cloud Campus as it pushes sovereign cloud build-out.
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London adds tape archive choice for Geyser Data users

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Geyser Data and Spectra Logic bring tape-as-a-service archiving to London, giving customers a new European option for low-cost cold data retention.
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Gresham renames S&P Global EDM platform as Opus EDM

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Gresham renames acquired enterprise data platform Opus EDM, keeping it separate from Prime EDM and planning AI features for 2026.
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Aspire Technology Solutions buys NVT Group in Scotland

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Aspire Technology Solutions deepens its Scottish reach with NVT Group buy, adding 49 staff and a longstanding local customer base.
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FNZ launches premium Select service for wealth clients

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FNZ launches premium Select service for wealth clients, giving top-tier firms priority product input, AI tools and faster platform support.
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Cake launches brand refresh after record year & growth

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Birmingham eCommerce consultancy Cake unveils new brand identity after its strongest year yet, with nine hires and Shopify Premier Partner status.
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Johnny Carpenter makes CRN Channel Leaders EMEA list

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11:11 Systems' Johnny Carpenter lands CRN Channel Leaders EMEA honour after driving partner growth, cyber resilience and VMware cloud expansion.
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CirrusHQ hires Matt Smith to lead UK sales growth push drive

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CirrusHQ hires Matt Smith to drive UK sales growth as the AWS consultancy targets customers seeking stronger cloud security and resilience.
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Wildfire wins Apogee, Cadence & SNP Group PR briefs

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Wildfire lands UK and EU PR roles with Apogee, Cadence and SNP Group as agency broadens its B2B technology portfolio.
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Cork Cyber launches AI tool to catch MSP blind spots

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Cork Cyber adds AI-powered asset analysis to help MSPs spot security gaps, zombie records and wasted licences across crowded tool stacks.
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BT wins GBP £200 million NIE Networks connectivity deal

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BT secures a multi-year GBP £200m deal to modernise Northern Ireland's electricity grid with upgraded connectivity and cyber security.
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LevelBlue & SentinelOne expand security partnership

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LevelBlue becomes SentinelOne's preferred global partner for AI-powered managed detection, response and incident handling across hybrid estates.
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Risk Ledger expands into Maryland to target US cyber

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UK supply chain cyber firm Risk Ledger opens a Maryland base to build its US team and tap growing demand for third-party risk oversight.
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LevelBlue & SentinelOne expand global security tie-up

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LevelBlue deepens ties with SentinelOne in a global pact to deliver unified AI-driven MDR, SIEM and incident response services.