Online shopping stories - Page 12
Ecommpay brings real-time climate action to payment checkout
Thu, 4th Sep 2025
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fintech
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cx
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martech
Ecommpay integrates ekko's real-time carbon tracking and offsetting into its Hosted Payment Page, enabling eco-friendly checkout options for online shoppers.
Black Friday 2024 sees 3.1% growth as bounce rates increase
Thu, 4th Sep 2025
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cx
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martech
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bnpl
Black Friday 2024 saw a 3.1% growth in eCommerce sales as bounce rates rose 3.8%, with specialist retailers outperforming multi-category stores overall.
Generative AI fuels 4,700% rise in retail web traffic, Adobe finds
Fri, 22nd Aug 2025
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cx
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martech
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genai
Generative AI boosts US retail web traffic by 4,700% year-on-year as shoppers increasingly use AI tools for research and recommendations, Adobe reveals.
How Retailers Can Prepare for Peak Season Success
Wed, 20th Aug 2025
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cx
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martech
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ai
Retailers worldwide are embracing AI-driven personalization and immersive tech to boost holiday sales and reduce returns this peak season, says new survey.
AI-driven referrals transform shopping, travel & banking online
Tue, 19th Aug 2025
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martech
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commerce systems
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genai
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
THG Commerce named TikTok Shop Partner in social retail push
Mon, 18th Aug 2025
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e-commerce
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social media
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online shopping
THG Commerce has become an official TikTok Shop Partner, enhancing its social commerce services to help brands sell directly on social media platforms.
Australian eCommerce sees rising EOFY returns despite strict policies
Sat, 16th Aug 2025
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cx
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martech
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commerce systems
Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.
Riskified & HUMAN join forces to tackle AI-driven eCommerce risks
Fri, 15th Aug 2025
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risk & compliance
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llms
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cybersecurity
Riskified and HUMAN Security partner to help merchants manage rising risks and opportunities from AI-driven eCommerce shopping agents.
4 in 10 UK scam victims recover nothing after GBP £765 loss
Wed, 6th Aug 2025
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fintech
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payment technologies
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online shopping
A survey finds 40% of UK scam victims recover nothing from an average loss of GBP £765, highlighting the growing impact of online fraud.
European survey shows payment trends, sustainability focus
Wed, 6th Aug 2025
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digital transformation
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crypto
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cx
A Nexi survey of 28,000 Europeans reveals regional online payment preferences and growing demand for sustainable retail practices across the continent.
Temu joins INTA anti-counterfeiting committee to boost IP rights
Fri, 25th Jul 2025
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uc
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physical security
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e-commerce
Temu has joined the International Trademark Association's Anti-Counterfeiting Committee to strengthen global intellectual property protection in eCommerce.
UK retail traffic from GenAI assistants surges 1200%
Thu, 24th Jul 2025
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data analytics
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martech
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genai
UK retail websites have seen a 1200% rise in traffic from generative AI assistants, as shoppers increasingly trust GenAI for product research and buying decisions.
Spain tops global fast fashion charts as Europe dominates market
Thu, 24th Jul 2025
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clean technologies
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digital engagement
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sustainability
Spain leads global fast fashion, with 91.5% market share as Europe dominates, despite environmental concerns, reveals study by Kaiia.
Prime Day grows in Australia as shoppers hunt value & savings
Fri, 11th Jul 2025
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cx
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martech
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amazon
Prime Day in Australia gains momentum as shoppers seek bargains amid rising living costs, with retailers leveraging discounts and omnichannel strategies for growth.
AliExpress launches hourly delivery & opens to UK businesses
Fri, 11th Jul 2025
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online shopping
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black friday
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cyber monday
AliExpress launches hourly delivery in Greater London and opens its UK platform to local businesses, boosting fast access to essential goods and broader product ranges.
Five key trends reshaping eCommerce marketing for 2025 revealed
Thu, 3rd Jul 2025
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data analytics
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cx
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martech
Ecommerce marketing is set to evolve in 2025 with five key trends, including AI personalisation, mobile commerce, social media sales, data-driven automation, and SEO advances.
Ecommpay launches free pack to boost eCommerce accessibility
Fri, 20th Jun 2025
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cx
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martech
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api
Ecommpay has launched a free Accessibility Pack to help eCommerce merchants improve website accessibility and boost inclusivity in online shopping.
UK holidaymakers boost spending, start trips with smarter deals
Thu, 19th Jun 2025
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sales
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online shopping
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summer sale
Nearly 80% of UK holidaymakers boost pre-trip spending, favouring clothing and travel gear, with shoppers seeking smart deals and value for money.
UK consumers value store loyalty over brands, research shows
Fri, 30th May 2025
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customer service
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branding
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online shopping
UK shoppers show stronger loyalty to stores than brands, with customer service and rewards driving loyalty, especially among those over 55 years.
Half of UK online shoppers shun retailers with slow refunds
Fri, 30th May 2025
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supply chain
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e-commerce
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customer service
Over half of UK online shoppers would avoid retailers slow to refund returns, expecting refunds within 2-3 days, survey finds.