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Online shopping stories - Page 2

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UK online sales rise 11.4% in February despite dip

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Parcelhero says eCommerce kept driving UK retail in February, even as monthly sales volumes dipped and geopolitical tensions clouded the outlook.
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Visa says AI agents may soon negotiate business deals

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Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
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Evri opens Barnsley fulfilment centre with GBP £4m

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Evri opens Barnsley fulfilment centre after GBP £4m investment, creating more than 150 jobs and enabling 11.59pm next-day cut-off times.
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Poor product information fuels returns & lost sales

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Poor product information is pushing up retail returns and turning shoppers away, with Akeneo research saying clearer data could protect margins and loyalty.
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Cake launches brand refresh after record year & growth

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Birmingham eCommerce consultancy Cake unveils new brand identity after its strongest year yet, with nine hires and Shopify Premier Partner status.
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Rugs Direct launches WhatsApp returns service in UK

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Rugs Direct and stampfree.ai unveil WhatsApp returns in UK retail pilot, as research shows shoppers want messaging apps for post-purchase tasks.
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UK shoppers will pay more for seamless retail experience

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UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.
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OpenAI adds shopping tools to ChatGPT with visual discovery

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OpenAI is turning ChatGPT into a visual shopping hub, adding side‑by‑side comparisons and richer merchant data for in-chat product discovery.
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TikTok Shop adds Bazaarvoice reviews to product pages

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TikTok Shop and Bazaarvoice link up to push verified customer feedback, photos and videos onto product pages as US sales surge.
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Gen Z most exposed to UK scam attempts, study finds

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Gen Z in the UK face the steepest surge in online scam attempts as AI-powered fraud grows more convincing and younger shoppers stay less wary.
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Bazaarvoice finds AI review use fuels shopper mistrust

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Bazaarvoice finds nearly a quarter of shoppers use AI to write reviews, yet almost two thirds distrust AI-assisted feedback as inauthentic.
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PushON appoints Emma Gunn & Emily Harris amid growth

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Ecommerce agency PushON hires Emma Gunn and Emily Harris to bolster its growing Manchester team after reporting 40% annual growth.
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AI aids product discovery, but shoppers shun checkout

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AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.
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Mother's Day eCommerce orders rise as delivery shifts

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UK Mother's Day eCommerce orders rose 8.47% as shoppers bought earlier, spreading demand across the week and favouring faster delivery.
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AliExpress raises UK Brand+ price guarantee to £40

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AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.
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Adapting to change: How SEO specialists can leverage Google's generative AI update

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Google's generative AI update pushes SEO into a new era, forcing specialists to prioritise intent, E-E-A-T and NLP over rankings alone.
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UK retailers turn to TikTok & AI as social shopping grows

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UK retailers step up TikTok and AI shopping experiments as social feeds overtake high streets and search as the place to discover products.
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SeenThis & Vudoo team up to power shoppable video ads

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SeenThis and Vudoo join forces to deliver shoppable video ads on the open web, linking viewer attention directly to on-screen purchases.
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World Cup to spark UK spending surge & second screens

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World Cup set to kick off UK spending spree as fans splash out on home viewing gear and juggle matches with shopping on second screens.
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Boots expands XPO logistics deal to boost UK network

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Boots signs long-term deal with XPO to run East Midlands transport hubs, adding digital tracking and carbon monitoring to its network.