Online shopping stories - Page 2
UK online sales rise 11.4% in February despite dip
This month
#
digital transformation
#
martech
#
commerce systems
Parcelhero says eCommerce kept driving UK retail in February, even as monthly sales volumes dipped and geopolitical tensions clouded the outlook.
Visa says AI agents may soon negotiate business deals
This month
#
digital transformation
#
fintech
#
cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Evri opens Barnsley fulfilment centre with GBP £4m
This month
#
cx
#
martech
#
commerce systems
Evri opens Barnsley fulfilment centre after GBP £4m investment, creating more than 150 jobs and enabling 11.59pm next-day cut-off times.
Poor product information fuels returns & lost sales
Last month
#
cx
#
martech
#
commerce systems
Poor product information is pushing up retail returns and turning shoppers away, with Akeneo research saying clearer data could protect margins and loyalty.
Cake launches brand refresh after record year & growth
Last month
#
martech
#
commerce systems
#
partner programmes
Birmingham eCommerce consultancy Cake unveils new brand identity after its strongest year yet, with nine hires and Shopify Premier Partner status.
Rugs Direct launches WhatsApp returns service in UK
Last month
#
digital transformation
#
cx
#
martech
Rugs Direct and stampfree.ai unveil WhatsApp returns in UK retail pilot, as research shows shoppers want messaging apps for post-purchase tasks.
UK shoppers will pay more for seamless retail experience
Last month
#
digital transformation
#
cx
#
martech
UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.
OpenAI adds shopping tools to ChatGPT with visual discovery
Last month
#
martech
#
personalisation
#
cdp
OpenAI is turning ChatGPT into a visual shopping hub, adding side‑by‑side comparisons and richer merchant data for in-chat product discovery.
TikTok Shop adds Bazaarvoice reviews to product pages
Last month
#
cx
#
martech
#
e-commerce
TikTok Shop and Bazaarvoice link up to push verified customer feedback, photos and videos onto product pages as US sales surge.
Gen Z most exposed to UK scam attempts, study finds
Last month
#
data protection
#
phishing
#
email security
Gen Z in the UK face the steepest surge in online scam attempts as AI-powered fraud grows more convincing and younger shoppers stay less wary.
Bazaarvoice finds AI review use fuels shopper mistrust
Last month
#
cx
#
martech
#
personalisation
Bazaarvoice finds nearly a quarter of shoppers use AI to write reviews, yet almost two thirds distrust AI-assisted feedback as inauthentic.
PushON appoints Emma Gunn & Emily Harris amid growth
Last month
#
digital transformation
#
martech
#
commerce systems
Ecommerce agency PushON hires Emma Gunn and Emily Harris to bolster its growing Manchester team after reporting 40% annual growth.
AI aids product discovery, but shoppers shun checkout
Last month
#
data protection
#
digital transformation
#
cx
AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.
Mother's Day eCommerce orders rise as delivery shifts
Last month
#
data analytics
#
cx
#
martech
UK Mother's Day eCommerce orders rose 8.47% as shoppers bought earlier, spreading demand across the week and favouring faster delivery.
AliExpress raises UK Brand+ price guarantee to £40
Last month
#
martech
#
commerce systems
#
smart home
AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.
Adapting to change: How SEO specialists can leverage Google's generative AI update
Last month
#
digital transformation
#
martech
#
genai
Google's generative AI update pushes SEO into a new era, forcing specialists to prioritise intent, E-E-A-T and NLP over rankings alone.
UK retailers turn to TikTok & AI as social shopping grows
Last month
#
digital transformation
#
martech
#
omnichannel
UK retailers step up TikTok and AI shopping experiments as social feeds overtake high streets and search as the place to discover products.
SeenThis & Vudoo team up to power shoppable video ads
Last month
#
cx
#
martech
#
e-commerce
SeenThis and Vudoo join forces to deliver shoppable video ads on the open web, linking viewer attention directly to on-screen purchases.
World Cup to spark UK spending surge & second screens
Last month
#
gaming
#
cx
#
martech
World Cup set to kick off UK spending spree as fans splash out on home viewing gear and juggle matches with shopping on second screens.
Boots expands XPO logistics deal to boost UK network
Last month
#
cx
#
martech
#
supply chain
Boots signs long-term deal with XPO to run East Midlands transport hubs, adding digital tracking and carbon monitoring to its network.