Online shopping stories - Page 3
EE & Samsung offer free AI masterclasses with perks
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cx
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martech
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personalisation
EE and Samsung launch free AI masterclasses at Westfield White City, with Galaxy AI demos and a GBP £100 voucher for attendees.
Slow retail websites risk billions in lost UK sales
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digital transformation
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cx
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martech
Sluggish UK retail websites are prompting shoppers to abandon baskets, risking an estimated GBP £38 billion in lost eCommerce sales this year.
Pattern appoints David Jennison to lead European growth
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data analytics
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cx
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martech
Pattern appoints ex-Amazon eCommerce Specialist David Jennison as Europe MD to spearhead marketplace-driven growth and AI-powered expansion.
From complexity to clarity: Why eCommerce needs clean customer data
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data protection
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digital transformation
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cx
In eCommerce, clean verified customer address data is now essential to cut costs, stop fraud and keep shoppers loyal worldwide.
AI agents tipped to reshape enterprise eCommerce by 2027
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digital transformation
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martech
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commerce systems
AI agents set to shape a fifth of online orders by 2027 as enterprises ramp up spend and integration on “agentic commerce” platforms.
Constructor posts surge on AI retail search momentum
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hyperscale
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cx
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martech
Constructor rides AI retail search boom with 82% customer growth, 116% EMEA revenue jump and 322bn annual product discovery interactions.
Europe embraces AI but bristles at low‑quality content
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cx
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martech
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commerce systems
Europeans are embracing AI for daily tasks and shopping, even as frustration mounts over a surge in low‑quality AI‑generated content.
Syndigo buys Taggstar to boost real-time retail messaging
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devops
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digital transformation
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cx
Syndigo has snapped up Taggstar, folding its real-time social proof messaging into a wider product data cloud for retailers and brands.
Elastic says AI search & context now decide customer loyalty
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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
'Pay by Bank' awareness falls as usage soars in UK
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fintech
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risk & compliance
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bnpl
UK awareness of 'Pay by Bank' has plunged even as open banking payments surge, sparking calls for a single, standardised label at checkout.
UK transport sector turns away from homeworking trend
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digital transformation
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martech
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supply chain
UK transport and storage firms turn their backs on homeworking, with uptake plunging as other sectors stick with flexible work models.
UK shoppers warm to AI agents but trust concerns grow
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data protection
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cx
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martech
UK shoppers are embracing AI shopping agents for better deals and ease, but rising data privacy fears risk slowing wider adoption.
Designing a digital high street that truly fits us
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cx
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martech
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personalisation
As 88% of shoppers blend online and in-store, retailers must design digital high streets that ease anxieties around fit, returns and delivery.
Bloq.it & Evri launch 1,000 smart lockers across UK
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smart cities
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digital transformation
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cx
Bloq.it and Evri will roll out 1,000 smart lockers and returns units across the UK, targeting soaring eCommerce returns worth GBP £4.2 billion.
UK Mother's Day spend to hit GBP £2.52bn as men splurge
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supply chain
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e-commerce
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social media
UK Mother's Day spending is set to reach GBP £2.52bn this year, with men planning to splash out significantly more than women.
New BS ISO 21800 aims to simplify online contracts
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Vudoo & PubMatic launch shoppable programmatic ads
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cx
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martech
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data privacy
Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.
HIVED rolls out unified electric delivery for UK SMEs
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saas
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digital transformation
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cx
HIVED launches HIVED One, a unified all-electric parcel service aimed at simplifying nationwide deliveries for UK eCommerce SMEs.
UK fashion sites slow to match early summer searches
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cx
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martech
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partner programmes
UK fashion retailers risk missing early summer spend as sites push winter lines even as Google searches for warm-weather looks surge.
Women bear heavier toll from financial fraud in UK
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phishing
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email security
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payment technologies
Women hit by UK fraud report deeper anxiety and money woes than men, with younger women facing the harshest ongoing fallout.