Online shopping stories - Page 7
Forter unveils AI copilot to tackle surging fraud risk
Fri, 9th Jan 2026
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data analytics
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digital transformation
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fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
US holiday shoppers rein in spending amid pressure
Thu, 8th Jan 2026
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data analytics
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ai
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e-commerce
US holiday shoppers to rein in festive spending as 60% say financial strain will curb gift budgets, new national survey data shows.
Study finds value for money eclipses speed & price
Thu, 8th Jan 2026
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cx
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martech
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commerce systems
Value for money drives online customer sentiment three times more than price, delivery speed or product quality, a study of reviews finds.
Gumtree partners ShipStation to power UK reCommerce shift
Wed, 7th Jan 2026
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digital transformation
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cx
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martech
Gumtree taps ShipStation for first integrated delivery push as it shifts from local classifieds to a fully transactional UK marketplace.
Shoppers now prize reliable, transparent deliveries
Wed, 7th Jan 2026
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cx
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martech
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commerce systems
Shoppers in the UK and US now value reliable, transparent deliveries and returns over speed alone, new research from Locus suggests.
Black Friday fuels record December spike in returns
Wed, 7th Jan 2026
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martech
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supply chain
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omnichannel
Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.
New UK platform targets unsafe goods on marketplaces
Wed, 7th Jan 2026
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partner programmes
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risk & compliance
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ai
New UK platform FOLO-UP uses AI to flag unsafe products on major online marketplaces, pressuring retailers to pull dangerous listings.
Retailers ready for AI-driven shifts in fulfilment, returns
Wed, 7th Jan 2026
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robots
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cx
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martech
Retailers brace for 2026 as AI, new packaging rules and reCommerce transform warehouse fulfilment, unboxing and returns strategies.
Perforce CTO forecasts rise of context & agentic AI
Tue, 6th Jan 2026
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robots
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devops
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digital transformation
Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.
Cyber Monday UK orders soar 70% above Black Friday
Tue, 6th Jan 2026
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cx
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martech
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supply chain
Cyber Monday online orders in the UK surged, running about 70% higher than Black Friday as shoppers held out for last-minute deals.
From click to delivery: How bad data breaks the eCommerce experience
Tue, 30th Dec 2025
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cx
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martech
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commerce systems
Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
UK retailers face GBP £1.05bn hit from gift returns
Mon, 29th Dec 2025
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digital transformation
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cx
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martech
UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.
Social media drives Black Friday sales surge in UK
Thu, 18th Dec 2025
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digital transformation
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cx
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martech
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Study finds value for money trumps price in eCommerce
Thu, 18th Dec 2025
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data analytics
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cx
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martech
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Akamai & Visa join forces to secure AI shopping
Thu, 18th Dec 2025
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digital transformation
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biometrics
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fintech
Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.
Black Friday returns surge threatens brands' profits
Wed, 17th Dec 2025
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uc
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cx
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martech
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Online marketplaces now dominate UK high-value shopping
Wed, 17th Dec 2025
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cx
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martech
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commerce systems
Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.
Retailers hit by 'Christmas Returns Hangover' surge
Wed, 17th Dec 2025
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uc
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data analytics
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cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
AI reshapes supply chains as disruption becomes the norm
Fri, 12th Dec 2025
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Gen Z trust creators over brands for tech decisions
Fri, 12th Dec 2025
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mdm
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martech
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smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.