TelcoNews UK - Telecommunications news for ICT decision-makers

Online shopping stories - Page 7

Digital commerce fraud analytics control room green vs red

Forter unveils AI copilot to tackle surging fraud risk

Fri, 9th Jan 2026
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data analytics
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digital transformation
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fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
Crowded us mall holiday night fewer gifts smartphone price checks

US holiday shoppers rein in spending amid pressure

Thu, 8th Jan 2026
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data analytics
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ai
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e-commerce
US holiday shoppers to rein in festive spending as 60% say financial strain will curb gift budgets, new national survey data shows.
Online shopping fair pricing balance products vs coin stack

Study finds value for money eclipses speed & price

Thu, 8th Jan 2026
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cx
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martech
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commerce systems
Value for money drives online customer sentiment three times more than price, delivery speed or product quality, a study of reviews finds.
Modern laptop online marketplace parcels uk delivery flat vector

Gumtree partners ShipStation to power UK reCommerce shift

Wed, 7th Jan 2026
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digital transformation
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cx
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martech
Gumtree taps ShipStation for first integrated delivery push as it shifts from local classifieds to a fully transactional UK marketplace.
Laptop delivery tracking timeline parcel at uk front door scene

Shoppers now prize reliable, transparent deliveries

Wed, 7th Jan 2026
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cx
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martech
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commerce systems
Shoppers in the UK and US now value reliable, transparent deliveries and returns over speed alone, new research from Locus suggests.
Uk warehouse returns december busy conveyor boxes workers crowded

Black Friday fuels record December spike in returns

Wed, 7th Jan 2026
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martech
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supply chain
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omnichannel
Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.
Uk online shopping household cosmetics warning illustration

New UK platform targets unsafe goods on marketplaces

Wed, 7th Jan 2026
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partner programmes
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risk & compliance
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ai
New UK platform FOLO-UP uses AI to flag unsafe products on major online marketplaces, pressuring retailers to pull dangerous listings.
European warehouse robots sorting returns recommerce eco packaging

Retailers ready for AI-driven shifts in fulfilment, returns

Wed, 7th Jan 2026
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robots
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cx
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martech
Retailers brace for 2026 as AI, new packaging rules and reCommerce transform warehouse fulfilment, unboxing and returns strategies.
Night office engineer with agentic ai robot arm coding screens

Perforce CTO forecasts rise of context & agentic AI

Tue, 6th Jan 2026
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robots
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devops
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digital transformation
Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.
Uk living room at night online shopping parcels rainy street view

Cyber Monday UK orders soar 70% above Black Friday

Tue, 6th Jan 2026
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cx
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martech
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supply chain
Cyber Monday online orders in the UK surged, running about 70% higher than Black Friday as shoppers held out for last-minute deals.
Shopping cart

From click to delivery: How bad data breaks the eCommerce experience

Tue, 30th Dec 2025
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cx
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martech
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commerce systems
Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
Uk warehouse after christmas returns workers sorting parcels

UK retailers face GBP £1.05bn hit from gift returns

Mon, 29th Dec 2025
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digital transformation
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cx
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martech
UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.
Black british woman black friday mobile shopping uk living room

Social media drives Black Friday sales surge in UK

Thu, 18th Dec 2025
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digital transformation
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cx
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martech
Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Online shopper comparing laptop phone deals golden value glow

Study finds value for money trumps price in eCommerce

Thu, 18th Dec 2025
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data analytics
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cx
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martech
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Secure ai online shopping laptop cart shield chip network locks

Akamai & Visa join forces to secure AI shopping

Thu, 18th Dec 2025
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digital transformation
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biometrics
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fintech
Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.
Black friday warehouse returns area cluttered boxes workers belt

Black Friday returns surge threatens brands' profits

Wed, 17th Dec 2025
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uc
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cx
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martech
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Uk online shopper at desk with laptop multiple products bg map

Online marketplaces now dominate UK high-value shopping

Wed, 17th Dec 2025
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cx
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martech
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commerce systems
Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.
Holiday returns cluttered warehouse conveyor staff sorting parcels

Retailers hit by 'Christmas Returns Hangover' surge

Wed, 17th Dec 2025
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uc
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data analytics
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cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Ai driven global warehouse port with robots and resilient logistics

AI reshapes supply chains as disruption becomes the norm

Fri, 12th Dec 2025
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Genz comparing smartphones in cozy bedroom with gadgets and apps

Gen Z trust creators over brands for tech decisions

Fri, 12th Dec 2025
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mdm
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martech
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smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.