Online shopping stories - Page 4
Online peak spending swings complicate 2026 planning
Last month
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data analytics
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cx
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martech
Sharp swings in online peak spending and 64% checkout abandonment risk derailing retailers' forecasts and promo plans for 2026.
Criteo becomes first adtech partner for ChatGPT ads
Last month
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
Linnworks report links retail growth to ops maturity
Fri, 27th Feb 2026
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saas
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digital transformation
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cx
Linnworks report finds mid-market retail growth closely tied to operational maturity, automation, AI use and stronger multichannel logistics.
UK retail rebounds as online sales post sharp surge
Thu, 26th Feb 2026
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martech
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commerce systems
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omnichannel
UK retail sales jumped in January as online spending saw its fastest annual rise since 2021, signalling a more resilient consumer mood.
Ecommpay issues free guide to combat rising eCommerce fraud
Thu, 26th Feb 2026
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mfa
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fintech
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cx
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
Retailers face USD $796bn in losses from returns, shrink
Sat, 21st Feb 2026
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data analytics
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digital transformation
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cx
Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.
Fashion & electronics lead global eCommerce price swings
Sat, 21st Feb 2026
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data analytics
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e-commerce
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amazon
Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.
Valentine's drives sharp rise in UK eCommerce orders
Fri, 20th Feb 2026
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cx
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martech
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supply chain
Valentine's Day drove a surge in UK online orders, with early-week volumes more than doubling as delivery timing trumped last-minute buys.
Fake Olympics shop ads on Meta target fans' wallets
Wed, 18th Feb 2026
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phishing
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martech
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physical security
Fake Olympics shop ads on Meta push fans to cloned sites mimicking Milano Cortina 2026 store to steal card and personal details.
Consumers embrace AI as daily assistant & companion
Fri, 13th Feb 2026
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data protection
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genai
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data privacy
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
AliExpress lures UK shoppers from Amazon with prices
Thu, 12th Feb 2026
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martech
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commerce systems
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e-commerce
AliExpress tempts budget-conscious UK shoppers away from Amazon, as new research highlights price as the dominant factor in purchases.
Retailers cut Valentine's discounts as browsing rises
Thu, 12th Feb 2026
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martech
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commerce systems
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personalisation
Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.
Experts warn of rising Valentine's Day cyber scams
Thu, 12th Feb 2026
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mfa
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phishing
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physical security
Cyber experts warn Valentine's Day brings a surge in romance and shopping scams, urging users to be wary of links, apps and payment requests.
Mastercard enlists Schmeichel to back Click to Pay
Wed, 11th Feb 2026
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surveillance
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digital transformation
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biometrics
Mastercard taps Peter Schmeichel to front a UK push for tokenised Click to Pay checkouts, aiming to end manual card entry by 2030.
Sendr unveils AI videos to rescue abandoned baskets
Wed, 11th Feb 2026
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cx
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martech
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cdp
UK startup Sendr launches AI-personalised videos for eCommerce, claiming a 33% uplift in abandoned-cart revenue and 10x more clicks.
UK consumers step up cross-checking as AI use grows
Wed, 11th Feb 2026
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cx
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martech
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genai
UK consumers are embracing AI tools but trust is splintering, with most cross-checking search, social and brand sites before deciding.
UK health spending shifts from January spikes to habit
Wed, 11th Feb 2026
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data protection
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data analytics
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cx
UK health and wellbeing spend is smoothing into year-round habits, with fewer shoppers spending more and January gym spikes fading.
Shoppers embrace AI assistants but ditch poor advice
Tue, 10th Feb 2026
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data protection
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digital transformation
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cx
AI shopping assistants win over UK and US consumers, but most abandon tools instantly when product suggestions feel irrelevant or pushy.
UK retailers warned over £1.05bn surge in gift returns
Tue, 10th Feb 2026
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cx
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martech
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supply chain
UK retailers brace for GBP £1.05bn in post-Christmas returns as fashion fit woes, social commerce and ageing habits strain logistics.
Affirm expands Wayfair buy now, pay later to UK, Canada
Sat, 7th Feb 2026
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fintech
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martech
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commerce systems
Affirm extends Wayfair buy now, pay later to UK and Canada, offering instalment plans on higher-ticket home purchases amid tighter scrutiny.