Opinion stories - Page 6

Avoid these 3 common pitfalls when using AI to improve customer experience
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Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.

Why privacy is everyone’s business in 2025 - and what you can do about it
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In 2025, privacy is everyone's responsibility as Australian businesses face rising data breaches, emphasising training, multi-factor authentication, and cyber resilience.

ASIO’s declassified insights send powerful messages on protecting people, data centres, and buildings
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ASIO raises Australia's 2025 terrorism threat level to "probable", urging enhanced security for buildings, data centres and public spaces amid increasing complex threats.

Visibility matters: Amanda Spencer on breaking barriers in engineering
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Amanda Spencer highlights the crucial role of visibility and advocacy in breaking gender barriers and fostering inclusion in engineering leadership.

The future of computing is quantum - how Australia can take the lead on its adoption
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Australia aims to lead the $6 billion quantum computing sector by 2045 with major government support and international partnerships, boosting tech and jobs.

AI agents are more than just a tech trend, but we must balance innovation with responsibility
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Nvidia CEO calls AI agents a "multi-trillion-dollar opportunity" as they transform tasks with autonomy, emotional intelligence, and raise ethical concerns.

What CISOs wish PR teams knew
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CISOs urge PR teams to prioritise accuracy over speed in breach communications and to understand cybersecurity basics for better crisis cooperation.

The end of standalone CDPs?
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Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.

Is your NaaS future-proof? Creating Infrastructure foundations for a scalable future
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GenAI, automation and Machine Learning (ML) are driving generational change - reshaping the future of business and society as we know it.

Rewiring innovation: The dynamic and diverse future of emerging tech is female
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Women and neurodiverse individuals are reshaping emerging tech, bringing empathy and fresh perspectives to innovation and engineering careers.

The delicate dance of user experience and security in the digital age
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Businesses can harmonise user experience and cybersecurity through identity and access management, ensuring seamless yet secure digital interactions.

Engineering a future that works for everyone
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An engineer at Black & White Engineering highlights the need for flexible work to retain women and build a resilient engineering profession by 2025.

Why your tech partner is key to surviving AML Tranche 2
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Australia's AML Tranche 2 starts July 2026, requiring firms to adopt advanced tech for compliance or risk fines of AUD $19,000 daily per breach.

Why your export business should adopt AI-infused tax tech in FY2026
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Australian exporters using outdated tax software risk fines and delays; adopting AI-infused compliance tech in FY2026 offers speed and accuracy benefits.

How smart companies - and candidates - are getting ahead in the job market using AI
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AI is revolutionising recruitment by boosting efficiency, fairness and candidate experience, benefiting both employers and jobseekers alike.

The rise of agentic AI and what it means for ANZ enterprise
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69% of ANZ c-suite execs plan to adopt agentic AI within 12 months, automating tedious tasks to boost productivity and transform enterprise work.

Does anyone know what a CDP is anymore?
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Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.

AI: The future belongs to those who put the humans in the machine first
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AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

Why real estate services must embrace AI now
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AI is revolutionising real estate by speeding up closings, enhancing fraud detection, and boosting efficiency, making the sector safer and more consumer-friendly.

Factories of the future: Why collaborative hubs will define the next era of innovation
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Factories of the future are collaborative hubs where human creativity and AI co-create, reshaping innovation through ethical, interdisciplinary partnerships.