TelcoNews UK - Telecommunications news for ICT decision-makers

Opinion stories - Page 6

Ps rob

Avoid these 3 common pitfalls when using AI to improve customer experience

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Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.
Secure computer locked shield australian businesspeople data privacy protection

Why privacy is everyone’s business in 2025 - and what you can do about it

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In 2025, privacy is everyone's responsibility as Australian businesses face rising data breaches, emphasising training, multi-factor authentication, and cyber resilience.
Cybersecuritymr

ASIO’s declassified insights send powerful messages on protecting people, data centres, and buildings

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ASIO raises Australia's 2025 terrorism threat level to "probable", urging enhanced security for buildings, data centres and public spaces amid increasing complex threats.
Ps amanda spencer headshot

Visibility matters: Amanda Spencer on breaking barriers in engineering

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Amanda Spencer highlights the crucial role of visibility and advocacy in breaking gender barriers and fostering inclusion in engineering leadership.
Ps terry maiolo1  4

The future of computing is quantum - how Australia can take the lead on its adoption

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Australia aims to lead the $6 billion quantum computing sector by 2045 with major government support and international partnerships, boosting tech and jobs.
Human robot handshake illustration technology cooperation partnership ai

AI agents are more than just a tech trend, but we must balance innovation with responsibility

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Nvidia CEO calls AI agents a "multi-trillion-dollar opportunity" as they transform tasks with autonomy, emotional intelligence, and raise ethical concerns.
 mg 1220  1

What CISOs wish PR teams knew

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CISOs urge PR teams to prioritise accuracy over speed in breach communications and to understand cybersecurity basics for better crisis cooperation.
Interconnected data streams into central hub with digital devices customer icons

The end of standalone CDPs?

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Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.
Ps ankur jain   bt   headshot

Is your NaaS future-proof? Creating Infrastructure foundations for a scalable future

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GenAI, automation and Machine Learning (ML) are driving generational change - reshaping the future of business and society as we know it.
Ps sowmiya selvakumaraswamy 532 532 thumbnail

Rewiring innovation: The dynamic and diverse future of emerging tech is female

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Women and neurodiverse individuals are reshaping emerging tech, bringing empathy and fresh perspectives to innovation and engineering careers.
Ps johan fantenberg 2

The delicate dance of user experience and security in the digital age

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Businesses can harmonise user experience and cybersecurity through identity and access management, ensuring seamless yet secure digital interactions.
Ps   aurore knight   headshot

Engineering a future that works for everyone

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An engineer at Black & White Engineering highlights the need for flexible work to retain women and build a resilient engineering profession by 2025.
Ps john ahern  infotrack s global head of property  1

Why your tech partner is key to surviving AML Tranche 2

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Australia's AML Tranche 2 starts July 2026, requiring firms to adopt advanced tech for compliance or risk fines of AUD $19,000 daily per breach.
Ps chris calverley

Why your export business should adopt AI-infused tax tech in FY2026

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Australian exporters using outdated tax software risk fines and delays; adopting AI-infused compliance tech in FY2026 offers speed and accuracy benefits.
Ps2 neil

How smart companies - and candidates - are getting ahead in the job market using AI

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AI is revolutionising recruitment by boosting efficiency, fairness and candidate experience, benefiting both employers and jobseekers alike.
Ps alyssa blackburn

The rise of agentic AI and what it means for ANZ enterprise

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69% of ANZ c-suite execs plan to adopt agentic AI within 12 months, automating tedious tasks to boost productivity and transform enterprise work.
Unified customer data ai driven insights network human head illustration

Does anyone know what a CDP is anymore?

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Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.
Ps unnamed  2

AI: The future belongs to those who put the humans in the machine first

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AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.
Ps robert saunders ownright

Why real estate services must embrace AI now

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AI is revolutionising real estate by speeding up closings, enhancing fraud detection, and boosting efficiency, making the sector safer and more consumer-friendly.
Psc aliya grig cosmos city and kosmos foundation small

Factories of the future: Why collaborative hubs will define the next era of innovation

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Factories of the future are collaborative hubs where human creativity and AI co-create, reshaping innovation through ethical, interdisciplinary partnerships.