Opinion stories - Page 7

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

Innovative display technology, from large 85-inch screens to AI-powered management, is revolutionising hybrid workspaces across Australia as demand surges.

Australian businesses are urged to adopt responsible AI governance to harness innovation while ensuring ethical, secure, and inclusive technology use in the AI age.

Australia must reset its tech agenda post-election, boosting investment and adopting citizen-centric policies to lead in AI and innovation for long-term growth.

A recent study claiming email signatures harm the environment is challenged for outdated data and flawed methods, urging focus on real digital communication impacts.

Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.

The growing data sprawl demands unified data security to boost visibility, control risks, and streamline compliance in today’s complex cloud and AI environments.

Rugged devices boost efficiency in harsh industrial settings by enabling real-time data access, reducing downtime, and improving decision-making on the frontline.

Organisations should treat data recovery as a strategic asset, using resilience and AI to swiftly bounce forward from cyberattacks, not just bounce back.

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

Despite personalisation’s proven ability to boost loyalty and revenue, 41% of Australian restaurants struggle to track its success and scale its impact effectively.

Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.

Businesses must balance ethics and efficiency as AI transforms industries, with a growing push for transparent, secure, and inclusive AI tools.

Peel High School in Tamworth has upgraded its AV system with Amber Technology, enhancing learning and performance with professional-grade audio-visual tools.

Canadian CIOs must reduce technical debt, harness AI, boost cyber resilience, manage third-party risks, and inspire cultural change to navigate ongoing uncertainty.

Despite Arc’s innovation, enterprises struggle with browser adoption due to muscle memory, maintenance burdens, and AI-driven fragmentation disrupting standardisation.

From 28 June 2025, UK digital businesses trading with the EU must comply with the European Accessibility Act, ensuring online services are accessible to all users.

In today’s volatile economy, CFOs who embrace AI, continuous forecasting, and cross-functional leadership are key to driving growth and profitability.

As AI reshapes search, firms can boost visibility on ChatGPT and other LLMs by building authoritative content and engaging trusted journalists.

Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.