Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Vodafone & Google Cloud launch AI & security tools
Last week
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uc
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data protection
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digital transformation
Vodafone and Google Cloud widen their SMB push with new Gemini-based concierge and managed cyber defences, starting in Germany and Greece.
BlackBox Hosting partners Everpure for sovereign cloud
Last week
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storage
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data protection
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dr
BlackBox Hosting and Everpure have teamed up to expand UK sovereign cloud services, as businesses seek more control over data, resilience and compliance.
Employment Hero launches HeroForce UK employment model
Last week
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saas
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hcm
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risk & compliance
Employment Hero brings its managed employment model to the UK, promising SMEs lower compliance burdens as HeroForce handles payroll, tax and statutory duties.
SITA launches managed airport network service with HPE
Last week
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firewalls
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network infrastructure
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digital transformation
SITA rolls out managed campus network for airports with HPE, using cloud controls and AI to cut downtime, simplify operations and scale across sites.
Tech Mahindra posts higher FY26 revenue & record dividend
Last week
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firewalls
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data analytics
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digital transformation
Tech Mahindra lifts FY26 revenue and EBIT, while record dividend, strong deal wins and 10th straight quarter of margin expansion signal turnaround gains.
Acronis launches AI protection for managed service providers
Last week
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data protection
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digital transformation
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cloud security
Acronis rolls out GenAI Protection for managed service providers to spot shadow AI, curb data leakage and block prompt injection.
Cognizant named OpenAI Codex partner for enterprise AI
Last week
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devops
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manufacturing
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digital transformation
Cognizant named inaugural OpenAI Codex partner as it embeds the coding tool across engineering work for clients and internal software delivery.
Linedata deepens Broadridge NYFIX tie-up for T+1 shift
Last week
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fintech
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partner programmes
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rpa
Linedata widens Broadridge NYFIX access for asset managers as UK, European and APAC firms brace for faster settlement and tighter post-trade controls.
BlackLine launches AI financial ops model for CFOs
Last week
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data analytics
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digital transformation
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fintech
BlackLine courts finance chiefs with a governance-first AI model and New York innovation hub aimed at making accounting automation auditable.
Your.Cloud acquires Pure Cloud Solutions in UK push
This month
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digital transformation
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partner programmes
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ai
Your.Cloud deepens UK managed services push with Pure Cloud Solutions takeover, backing the Tamworth firm's local brand and leadership.
KPMG & INSEAD launch AI governance principles for boards
This month
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digital transformation
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risk & compliance
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ai
KPMG and INSEAD urge boards to tighten AI oversight as they warn that weak expertise could leave directors exposed to rising risk and scrutiny.
RFU appoints Capgemini as digital transformation partner
This month
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digital transformation
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cx
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martech
RFU taps Capgemini to modernise England rugby's digital systems, using AI-led innovation to improve services for players, volunteers and fans.
WatchGuard & HaloPSA integrate security tools for MSPs
This month
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firewalls
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digital transformation
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network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
Oracle adds Lucinity AI investigation tools for banks
This month
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digital transformation
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fintech
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it automation
Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.
Migration strain exposes partner capacity challenges
This month
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crm
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uc
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devops
Capacity, not capability, is emerging as partners' biggest headache as PSTN migration threatens support, growth and customer relationships.
Apex Computing wins third Microsoft Solutions Partner nod
This month
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digital transformation
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socs
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partner programmes
Manchester IT support firm Apex Computing lands a third Microsoft Solutions Partner designation after securing recognition for Microsoft Security.
TCS renews technology partnership with Marks & Spencer
This month
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data analytics
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digital transformation
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cx
TCS extends long-running Marks & Spencer deal as retailer seeks to modernise core systems and widen its use of artificial intelligence.
Kyndryl launches AI Digital Twin for the workplace
This month
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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
Arctic Wolf wins Gartner Customers' Choice for MDR
This month
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cloud security
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cx
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martech
Arctic Wolf earns a strong 2026 Gartner Peer Insights showing for managed detection and response, backed by 241 reviews and a 99% recommendation rate.
CIOs learn on the go as AI pressure mounts at firms
This month
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digital transformation
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hyperscale
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dc
Logicalis study finds 89% of Chief Information Officers are learning AI as they go, with skills gaps, data issues and compliance concerns slowing roll-outs.