ROI stories
Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.
Only 7% of finance teams report high AI impact, even as most have already deployed or plan to deploy the technology, Gartner says.
AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.
Only 31% of UK finance chiefs are leading long-term investment calls, leaving strategy, AI adoption and investor messaging underpowered.
More than half of UK organisations say digital transformation projects overrun, as competing priorities and integration hurdles keep delaying delivery.
Many large UK businesses are already piloting quantum computing as a means to tackle cost-heavy optimisation tasks and AI bottlenecks.
The funding will help the London- and New York-based software group expand its AI agents for revenue teams and hire globally.
The platform is aimed at HR teams seeking faster cross-border hiring and lower compliance risk across more than 180 countries.
Legacy systems are slowing AI roll-outs at large firms, with most executives saying modernisation and governance are now the main bottlenecks.
Pipeline stalls when a feature demo is mistaken for a POC, wasting time and leaving buyers unsure what success looks like.
The rollout has cut average handling time by three minutes and lifted first-call resolution to 86% at Fortitude Re.
Employers and health plans are seeking ways to curb soaring obesity-drug bills as Ilant adds USD $15 million and expands care.
Destination marketers can now tie rideshare ads to verified visits, giving tourism campaigns clearer proof of return on spend.
Many finance chiefs still struggle to shape strategy, as EY found only a quarter lead investment calls and few are seen as value partners.
Human oversight is still dominating workplace AI as adoption jumps, with 82% of respondents worried about agent accuracy and security.
Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.
The deal gives clients access to an AWS workplace assistant as firms race to move AI from pilots into daily operations.
Businesses using Glean can now switch to NVIDIA Nemotron 3 Ultra as cost pressure rises over how enterprises deploy generative AI at scale.
Electricity costs at three Yasawa Islands resorts are set to fall as off-grid solar cuts diesel use by about half next year.
Firms using Anthropic's Claude can now track usage and costs more closely as Portal26 rolls out a free governance tier.
