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Salesforce stories

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Silver SAML, a new cyber threat, uncovered by Semperis researchers
Last week
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microsoft
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cybersecurity
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servicenow
Semperis researchers have identified a potential new threat called Silver SAML that exploits SAML to attack from cloud identity providers such as Entra ID, potentially endangering applications like Salesforce or ServiceNow.
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Australia Post signs digital transformation deal with Salesforce
Last week
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crm
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digital transformation
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cx
Australia Post partners with Salesforce for a comprehensive digital transformation strategy, aiming to improve customer service across all sectors with AI integration.
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Salesforce introduces Einstein Copilot, a customisable AI assistant
Last week
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big data
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crm
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cdp
Salesforce unveils public beta for Einstein Copilot, a customisable AI assistant set to revolutionise customer relationship management by utilising company-specific data securely.
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Rimini Street launches Rimini Custom to optimise business operations
Last week
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big data
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outsourcing
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cdp
Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.
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Virtus Health to implement global RingCentral communication platform
Last month
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big data
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contact centre
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bi
Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.
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Absoft integrates Salesforce Service Cloud in service delivery upgrade
Last month
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big data
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bi
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cx
Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.
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Vonage to boost Southern Cross Credit Union's customer support
Last month
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bi
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big data
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contact centre
Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.
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Rippling's $11.25B bolster for Asia-Pacific with Sydney HQ opening
Last month
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big data
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bi
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payroll systems
Rippling, the US-based workforce management giant, has launched in Australia, marking the initiation of a multi-year investment strategy in the ever-growing Asia-Pacific region.
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Freshworks names Abe Smith as Chief of Global Field Operations
Last month
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saas
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crm
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bi
SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.
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Asia-Pacific IT leaders see AI boosting productivity, but face data hurdles
Last month
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big data
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bi
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digital transformation
Whilst 86% of Asia-Pacific IT leaders believe AI can boost productivity, Salesforce's latest research reveals that 69% of businesses may not fully capitalise on AI due to difficulties with data system harmonisation.
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EVme partners with Salesforce for strategic growth in Thailand's EV market
Last month
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big data
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bi
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cx
Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.
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SolarWinds appoints Brian Goldfarb as new Chief Marketing Officer
Wed, 31st Jan 2024
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cloud services
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bi
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microsoft
SolarWinds appoints IT industry veteran Brian Goldfarb as CMO, leveraging his two-decade experience to further company's growth and transformation phase.
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SEON appoints ex-Uber executive Björn Heckel as new CTO
Wed, 24th Jan 2024
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big data
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bi
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ml
Fraud prevention platform, SEON, recruits Björn Heckel, seasoned tech executive from Uber and Salesforce, as CTO to reinforce its commitment to fighting fraud and boosting enterprise solutions.
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Lilian Lam takes helm as Exclusive Networks' Singapore Country Manager
Tue, 9th Jan 2024
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storage
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bi
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big data
Lilian Lam assumes role as Singapore Country Manager for cybersecurity specialist Exclusive Networks, aiming to boost business development and tackle the evolving cyber threat landscape.
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How to make your Zero Trust Network Access rollout a success
Tue, 9th Jan 2024
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microsoft
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cloud services
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bi
Despite 83% of cybersec decision-makers in Australia and New Zealand seeing Zero Trust Network Access as future security, 17% have yet to start a programme, Forrester Consulting study reveals.
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China's cloud market services spending surges to $9.2bn
Tue, 2nd Jan 2024
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cloud services
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smartphones
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bi
In Q3 2023, China's spending on cloud market services saw an 18% rise to $9.2bn, while Chinese cloud giants saw a surge led by AI technology innovations.
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Okta set to acquire Spera Security in enhancement of identity threat detection
Sat, 30th Dec 2023
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cloud services
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bi
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big data
Identity security giant, Okta, gears up to acquire 2022-born Spera Security, set to boost its identity threat detection capabilities and enrich its customer base with advanced technology.
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Revenue Grid unveils AI-driven sales efficiency enhancements in Winter '23 release
Wed, 20th Dec 2023
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big data
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bi
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cx
Revenue Grid increases sales efficiency with AI-driven enhancements in its Winter 23 release, including improved data capture and streamlined workflows.
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BillingPlatform renews multi-year agreement with Australian software provider Class
Tue, 19th Dec 2023
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big data
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bi
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cx
BillingPlatform extends its multi-year partnership with Australian software provider Class to enhance cloud-based wealth accounting services.
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Salesforce enhances AI features & launches Trailblazer Career Marketplace
Mon, 18th Dec 2023
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bi
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big data
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crm
Salesforce bolsters AI capabilities in Data Cloud and Einstein 1 Platform, and launches Trailblazer Career Marketplace.
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Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide
Thu, 14th Dec 2023
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microsoft
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bi
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big data
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
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Justin Mongroo named new Senior Vice President of Sales at WP Engine
Wed, 13th Dec 2023
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bi
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big data
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cdp
Justin Mongroo takes up the role of Senior Vice President of Sales at WP Engine, aiming to augment its growth trajectory.
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Qarbon Technologies launches Qarbon LATTICE platform
Mon, 11th Dec 2023
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big data
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bi
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cdp
Qarbon Technologies revolutionises digital infrastructure management, launching Qarbon LATTICE to enhance efficiency and automation globally.
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Salesforce & AWS enhance partnership with cross-platform integration
Fri, 1st Dec 2023
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cloud services
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bi
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storage
Salesforce and AWS amplify their strategic partnership, enabling cross-platform integration to simplify data management and utilise AI technologies. .