Salesforce stories - Page 3

Alibaba Cloud announced an ambitious expansion at its Global Summit in Paris, including new cloud regions in Mexico and Asia, and unveiled a generative AI platform.

Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.

IBM and Salesforce expand their partnership to merge IBM's watsonx AI with Salesforce's Einstein 1, aiming to revolutionise AI and data integration for businesses.

Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.

Salesforce unveils new Commerce Cloud innovations to streamline B2B and B2C operations, promising seamless and personalised shopping experiences across all channels.

At IBM's annual THINK conference, major updates to the watsonx platform were announced, including new open-source AI models, tools, and data capabilities, set to redefine enterprise AI.

Keepit wins its third consecutive Customer Top Rated Award from TrustRadius for excellence in SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup.

Salesforce has enlisted NTT DATA to streamline its applications, boosting their two-decade partnership and aiming to enhance managed services across multiple Salesforce platforms.

Loop expands its celebrated returns management software to support enterprise merchants on Salesforce Commerce Cloud, enhancing returns efficiency and customer satisfaction.

Salesforce has launched trusted AI and data solutions, including Einstein Copilot and Tableau Pulse, to bridge the AI trust gap in Singapore and ASEAN, where data integrity doubts hinder AI adoption.

Salesforce's new study reveals 'trust in data' as a significant barrier to AI adoption, with 48% of Singaporean workers facing difficulties engaging with AI.

RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.

Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.

Hyland, global content solutions leader, introduces Hyland Experience Automate (Hx Automate), a pioneering service from its next-gen Hyland Experience (Hx) platform, aiming to revolutionise AI application in business management.

Data and AI firm Databricks experiences a 70% YoY increase in its EMEA operations, driven by surging demand for data and AI capabilities.

Salesforce extends its product availability on the AWS Marketplace to Australia, streamlining procurement and billing, and boosting operational performance through pre-approved budgets.

Keepit has launched two new data centres in Switzerland, offering secure, addressing the surging demand for Backup-as-a-Service and data recovery.

Rimini Street, global software support provider, names Martyn Hoogakker as the new Vice President and General Manager for EMEA, leveraging his SaaS expertise to accelerate regional growth.

Data protection firm Keepit forms strategic alliance with global IT distributor Ingram Micro, intending to fortify Keepit's US market presence via Ingram Micro's Xvantage digital platform.

Raphael Bres is set to harness AI to revolutionise Tradeshift's finance function after he rejoins the B2B e-commerce, fintech platform, amid company restructuring and growth.