Whatsapp stories
![Story image](../../../../../uploads/story/2024/09/05/preview_techday_35d0dc9d22254031c0a7.webp)
Proofpoint launches AI-driven Digital Communications Governance solution
3 days ago
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
![Story image](../../../../../uploads/story/2024/09/03/preview_techday_3f7d36768c4c5f38abd1.webp)
Zendesk launches Relay to enhance customer communications
6 days ago
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cx
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martech
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cdp
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
![Story image](../../../../../uploads/story/2024/08/30/preview_techday_5975d6bd3755bcf0634b.webp)
Working smarter not harder: Four ways AI can support your business
Last week
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cx
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martech
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cdp
AI is reshaping Kiwi businesses with Meta's AI tools across Facebook, Instagram, and WhatsApp, offering smarter solutions for marketing, customer service, and data insights.
![Story image](../../../../../uploads/story/2024/08/27/preview_techday_9c164fd8a54e085fd3e0.webp)
Salesforce to launch autonomous AI agents for sales teams in October
Last week
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martech
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cdp
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ai
Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.
![Story image](../../../../../uploads/story/2024/08/22/preview_techday_38e3ade799d5b56767ed.webp)
Zendesk launches Relay to enhance outbound communication
Last month
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cx
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martech
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sms
Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.
![Story image](../../../../../uploads/story/2024/08/21/preview_techday_42bb619fef0d3f362b31.webp)
Zendesk & Meta boost proactive customer communication with Relay
Last month
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cx
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martech
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zendesk
Zendesk has teamed up with Meta to launch Relay, an app in the Zendesk Marketplace that boosts customer engagement via WhatsApp with proactive messages.
![Story image](../../../../../uploads/story/2024/08/01/preview_techday_46e402fcd67f632f03c2.webp)
Meta unveils Llama 3.1 with advanced AI capabilities
Thu, 1st Aug 2024
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messenger
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nz
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facebook
Meta's Mark Zuckerberg announces Llama 3.1: an upgraded, multilingual AI model with state-of-the-art tools, designed for complex queries and enhanced user interaction.
![Story image](../../../../../uploads/story/2024/07/16/preview_techday_f709b1c333ac522a3de5.webp)
Lion Parcel partners with Salesforce to boost AI-driven service
Tue, 16th Jul 2024
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digital transformation
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martech
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supply chain systems
Lion Parcel partners with Salesforce to enhance customer service using generative AI, reducing case resolution times by 73%.
![Story image](../../../../../uploads/story/2024/07/10/preview_Gao_Lei__Chief_Technology_Officer__CTO__of_SleekFlow.webp)
SleekFlow appoints Gao Lei as new CTO to drive tech strategy
Wed, 10th Jul 2024
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edutech
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uc
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data analytics
Singapore-based SleekFlow has named Gao Lei, former LinkedIn China CTO, as its new Chief Technology Officer to spearhead tech transformation and innovation.
![Story image](../../../../../uploads/story/2024/07/04/preview_techday_46bced26ba0ecaf84d9f.webp)
CloudSEK report uncovers rise in investment scams on social media
Fri, 5th Jul 2024
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whatsapp
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vietnam
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social media
CloudSEK reveals a surge in investment scams through WhatsApp and Telegram, with 29,000 fraudulent ads on Facebook and over 81,000 fake Twitter accounts.
![Story image](../../../../../uploads/story/2024/07/03/preview_0-1.webp)
FedEx launches handbooks to boost SME e-commerce in China, Japan
Wed, 3rd Jul 2024
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whatsapp
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japan
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wechat
FedEx unveils handbooks to guide SMEs in China and Japan's e-commerce markets, offering insights on geotargeting, consumer habits, and key shopping dates.
![Story image](../../../../../uploads/story/2024/06/13/preview_techday_e7c6be6aa7f6ead52b4b.webp)
Xero unveils AI companion JAX to enhance accounting accuracy
Thu, 13th Jun 2024
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fintechs
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financial systems
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ai
Xero has revealed its AI-powered business companion, Just Ask Xero (JAX), to boost accuracy in accounting tasks, launching a beta in August.
![Story image](../../../../../uploads/story/2024/06/13/preview_techday_1e4b56dac927555f8374.webp)
Xero introduces AI tool JAX to boost accounting accuracy
Thu, 13th Jun 2024
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fintechs
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financial systems
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ai
Xero has unveiled JAX, a new AI-powered smart business companion, at Xerocon London, promising enhanced accuracy in accounting tasks for small businesses.
![Story image](../../../../../uploads/story/2024/06/06/preview_techday_c79ed9988a8da67dbb08.webp)
Singapore cyber security bill amendment: Securing your supply chain
Tue, 11th Jun 2024
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vpns
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malware
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ransomware
Singapore amends Cyber Security Bill to mandate supply chain security disclosures for CII operators. Organisations struggle with rising security breaches despite bans on shared app use.
![Story image](../../../../../uploads/story/2024/06/03/preview_img-pxmZ0SI8x9yD5pPJ3TxY2oKm.webp)
Bitdefender report finds Discord rife with malware & scams
Mon, 3rd Jun 2024
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malware
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email security
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cybersecurity
Bitdefender's report uncovers Discord as a hotbed for malware, phishing, and scams, with 50,000 dangerous links detected in six months, targeting Australia and Indonesia among others.
![Story image](../../../../../uploads/story/2024/05/27/preview_img-oV8ZyZgP93M4dsg22cBoMYAf.webp)
Bitdefender launches AI scam detector Scamio on WhatsApp in Australia
Mon, 27th May 2024
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advanced persistent threat protection
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ai
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cybersecurity
Bitdefender has unveiled Scamio on WhatsApp in Australia, offering an AI-powered tool to tackle online fraud, responding to a high occurrence of scams.
![Story image](../../../../../uploads/story/2024/05/24/preview_img-aabQrFAJjGpZgW0oSjIyWEBb.webp)
Salesforce enhances Service Cloud for unified customer care
Fri, 24th May 2024
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martech
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cdp
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whatsapp
Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.
![Story image](../../../../../uploads/story/2024/04/09/preview_img-V0xjhhw3Wy7FwXXr5fSIxhtj.webp)
Sendbird's new platform aims to cut business SMS costs by 30%
Tue, 9th Apr 2024
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cx
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martech
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ai
Sendbird launches Business Messaging platform, a cost-efficient omnichannel communication solution for businesses, potentially reducing message-related expenses by 30%.
![Story image](../../../../../uploads/story/2024/03/21/preview_img-iw52sNg4vmBmr4vmM0MaNrmF.webp)
Pegasus spyware could target iOS devices, says Group-IB
Thu, 21st Mar 2024
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encryption
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data privacy
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personal computing devices
A recent analysis by Group-IB sheds light on the alarming potential of Pegasus spyware, exploring wider implications for the famed security of iOS products.
![Story image](../../../../../uploads/story/2024/03/21/preview_img-y0S2mxDe67Infiexp6ygTo88.webp)
LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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ai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.