TelcoNews UK - Telecommunications news for ICT decision-makers

Workflow Automation stories - Page 26

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Core server stack ai automation enterprise it department office

Cubic keeps SAP ECC core, backs AI with Rimini Street

Thu, 19th Feb 2026
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data analytics
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digital transformation
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it automation
Cubic shuns SAP S/4HANA upgrade, keeps ECC core and taps Rimini Street support to fund ERP modernisation, automation and AI projects.
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Zoho tops one million paying customers in 30th year

Thu, 19th Feb 2026
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saas
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crm
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data analytics
Zoho marks 30th anniversary by topping one million paying customers and 150 million users, with 2025 revenue up 20% year on year.
Flat marketing dashboard multi social platforms reddit office scene

Innovid adds Reddit ads to unified social workflow

Thu, 19th Feb 2026
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martech
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partner programmes
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rpa
Innovid adds full Reddit ad management to its Social Ads Manager, letting marketers run Reddit alongside other major social platforms.
Claude sonnet 4.6

Anthropic rolls out Claude Sonnet 4.6 at same prices

Thu, 19th Feb 2026
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digital transformation
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rpa
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ai security
Anthropic launches Claude Sonnet 4.6 with major coding and computer-use upgrades, keeping pricing flat at USD $3 and USD $15 per million tokens.
Canadian cloud data orchestration to servers and databases isometric

Safe Software launches FME Flow on AWS Marketplace

Thu, 19th Feb 2026
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hybrid cloud
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digital transformation
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hyperscale
Safe Software's FME Flow now on AWS Marketplace, letting AWS customers buy, deploy and manage data integration workflows via existing accounts.
Global map cloud network regions worldwide software customers

Zoho marks 30 years as paying customer base tops 1m

Thu, 19th Feb 2026
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saas
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crm
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digital transformation
Zoho hits 1m paying customers and 150m users worldwide as the 30-year-old software group posts 2025 growth in clients and revenue.
Secure ai auditing team reviewing complex data charts in office

Audit firms embed AI while tightening validation controls

Thu, 19th Feb 2026
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digital transformation
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fintech
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rpa
Audit firms embed AI in core workflows as new research shows rising adoption is matched by stricter validation, governance and training controls.
Llm brain network transforming pr it teams employee chatbots

Gartner: LLMs to reshape PR budgets & staff chatbots

Wed, 18th Feb 2026
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martech
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hcm
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rpa
Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.
Claromentis

Franchise leaders balance AI ambitions with consistency

Wed, 18th Feb 2026
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document management
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digital transformation
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ecm
Franchise leaders enter 2026 juggling AI ambitions with the need for tighter operational consistency, compliance and staff engagement.
Global business partnership network cloud platform vector art

monday.com boosts AI-first partner drive with new perks

Wed, 18th Feb 2026
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saas
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crm
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digital transformation
monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.
Ai driven global hq control room cloud dashboards consumer goods

Unilever partners Google Cloud to build AI-first backbone

Wed, 18th Feb 2026
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data analytics
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digital transformation
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cx
Unilever taps Google Cloud's AI and data platforms in a five-year deal to build an enterprise-wide digital backbone for its global brands.
It control room live conference walls mission critical operations

VQ unveils Advanced Conferencing Centre for Cisco users

Wed, 18th Feb 2026
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uc
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data protection
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rpa
VQ launches Advanced Conferencing Centre to give Cisco Meeting Server users tighter control over complex, operator-led multi-room calls.
Robotic arm pressing glowing power button on europe gear map

Westcon-Comstor, UiPath expand Europe automation pact

Wed, 18th Feb 2026
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hybrid cloud
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digital transformation
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it automation
Westcon-Comstor and UiPath broaden their automation pact, naming Westcon-Comstor strategic distributor for partners across Europe.
Modern accountants ai automated finance dashboards workflow scene

Sage adds AI to Intacct for faster, clearer finance work

Wed, 18th Feb 2026
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data analytics
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digital transformation
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fintech
Sage has embedded new AI tools in Sage Intacct to speed period-end close, sharpen cash visibility and cut manual finance workloads.
It ops command center automated incident triage hybrid cloud

ManageEngine boosts Site24x7 with causal, agentic AI

Wed, 18th Feb 2026
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hybrid cloud
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data analytics
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cx
ManageEngine adds causal intelligence and AI agents to Site24x7, promising faster incident triage and automated remediation for hybrid IT ops.
Finance team collaboration ai dashboards modern office scene

Sage adds new AI tools to boost Intacct finance teams

Wed, 18th Feb 2026
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data analytics
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digital transformation
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martech
Sage unveils new AI tools in Intacct to speed finance closes, sharpen cash visibility and cut manual work across mid-sized organisations.
Liverpool john moores university has launched an ai academy for 134 staff from across the university

LJMU launches AI academy to boost staff skills, save time

Tue, 17th Feb 2026
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edutech
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data protection
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digital transformation
Liverpool John Moores University launches AI Academy with Multiverse to upskill 134 staff and free hours weekly for teaching and research.
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AI becomes core to US auto dealers' retail strategy

Tue, 17th Feb 2026
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crm
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digital transformation
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cx
US auto dealers make AI central to retail strategy, ramping investment as squeezed margins and online-first buyers demand faster response.
Modern contact centre ai automation agents screens charts efficiency

NiCE report shows agentic AI transforming contact centres

Tue, 17th Feb 2026
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uc
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devops
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digital transformation
Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.
Ecomail team

Topol unveils Lettr transactional email tool for Laravel

Tue, 17th Feb 2026
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uc
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martech
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email security
Topol launches Lettr, a Laravel-first transactional email tool promising domain control and no-code templates for product teams.