Zoom stories - Page 5

Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

Zoom introduces a Whiteboard feature to its AI Companion, boosting its suite of services to seven. More capabilities promised.

Zoom unveils AI-powered platform Zoom Docs at Zoomtopia 2023, aimed at enhancing collaboration and revolutionising workspaces.

Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.

Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.

The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.

Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.

Neat's Regional Director for APAC, Niko Walraven, discusses how the company is helping customers adapt to changing workplace needs.

A new University study has revealed that artificial intelligence can identify passwords by sound of keys being pressed with more than 90% accuracy.

To achieve this modernization, Powerlink is utilizing Ribbon's NPT family of routers to build a robust and protected internal communications network.

Flexible work and remote options are the most sought-after non-financial benefits for employees, according to new research from Zoom.

Zoom launches robust privacy enhancements and tools for its users, EEA-based data storage and a dedicated European support team.

Zoom Video appoints Bede Hackney as Head of Australia and New Zealand, aiming to lead the market, amid increased demand for remote work.

Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.

Lea Kissner, former Twitter Cyber Chief, joins Lacework as CISO, leading development and implementation of their overall security strategy and programs.

Patrick Wee has been appointed as the Country Manager of Google Cloud in Malaysia to help local businesses digitally transform with cutting-edge tech.

Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.