TelcoNews UK - Telecommunications news for ICT decision-makers

Conversational AI stories - Page 12

Colorful digital illustration hand holding smartphone chat bubbles social media icons

ChatSa unveils AI Magic for instant cross-platform chatbots

Thu, 24th Jul 2025
#
crm
#
genai
#
ai
ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.
Secure server room digital shield icons protected ai technologies it team

Boost.ai launches on AWS Marketplace to aid secure AI adoption

Fri, 18th Jul 2025
#
data protection
#
digital transformation
#
cx
Boost.ai launches on AWS Marketplace to help enterprises in regulated sectors adopt secure, compliant AI agents with rapid deployment and strong data protection.
Sleek computer network dashboard ai icons interconnected server racks advanced automated network management

Extreme Platform ONE launches with integrated AI for networks

Wed, 16th Jul 2025
#
firewalls
#
network infrastructure
#
network security
Extreme Networks launches Extreme Platform ONE, integrating AI to cut network tasks by 90% and speed up resolution by 98%, simplifying IT management.
Website interface computer screen real time chat ai assistant interaction

CommBox unveils CommSite to transform web engagement

Wed, 2nd Jul 2025
#
digital transformation
#
cx
#
martech
CommBox launches CommSite AI, a conversational platform transforming websites with real-time, personalised chat to enhance user engagement and sales.
Person interacting with computer ai assisted creative design workflow automation

Canva unveils deep ChatGPT integration for seamless AI design

Fri, 27th Jun 2025
#
rpa
#
ai
#
ai models
Canva has integrated OpenAI's ChatGPT, enabling users to streamline design workflows with AI-powered context-aware tools directly within its platform.
Modern office professionals ai powered chatbot virtual agent customer interactions

Genesys unveils AI Studio to power safe, scalable virtual agents

Fri, 27th Jun 2025
#
uc
#
digital transformation
#
cx
Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.
Bright lightbulb icons global map uk ireland france australia ai startups

Meliora invests in five new generative AI startups worldwide

Thu, 26th Jun 2025
#
rpa
#
genai
#
llms
Meliora Ventures has invested in five generative AI startups across the UK, Ireland, France and Australia, supporting businesses with innovative AI products and growth.
Ps   tim irons   headshot

ICS.AI names Tim Irons as Chief Financial Officer to drive growth

Wed, 25th Jun 2025
#
it automation
#
genai
#
ai
ICS.AI appoints Tim Irons as CFO to steer financial strategy and support growth of its AI solutions for UK public sector clients.
Businesswoman computer digital marketing ai icons modern office illustration

Adobe debuts AI tools for large-scale customer experience

Tue, 17th Jun 2025
#
cx
#
martech
#
cdp
Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.
Computer screen question response interface digital coins monetization engagement

Taboola unveils DeeperDive to help publishers monetise AI search

Thu, 12th Jun 2025
#
network infrastructure
#
martech
#
genai
Taboola launches DeeperDive, an AI answer engine on publisher sites, helping monetise content and boost user engagement amid rising AI search challenges.
Abstract global network expansion carrier partnerships ai neural patterns asia africa europe modern vivid connectivity

Klearcom eyes 79% revenue growth as AI fuels global expansion

Mon, 9th Jun 2025
#
saas
#
cx
#
martech
Klearcom projects 79% revenue growth in 2025, driven by AI innovations and plans to expand its global carrier network and market reach.
Interconnected digital interfaces irish business professionals ai fintech

Aryza acquires Webio to boost AI in financial software suite

Fri, 30th May 2025
#
saas
#
fintech
#
cx
Aryza has acquired conversational AI firm Webio to enhance its financial software with AI-driven features, aiming to lead in AI-powered credit and debt solutions.
Modern office uk business professionals analyzing digital financial data ai interaction

Aryza acquires Webio to boost AI SaaS financial services

Thu, 29th May 2025
#
saas
#
fintech
#
cx
Aryza has acquired conversational AI firm Webio to enhance its AI-driven SaaS financial services, targeting improved customer engagement and collections.
Techday f 2707b70dd14f73f62f38

Extreme Networks launches unified platform powered by AI agents

Wed, 21st May 2025
#
firewalls
#
network infrastructure
#
digital transformation
Extreme Networks unveils Extreme Platform ONE, a unified AI-powered networking platform promising up to 90% workload reduction and streamlined operations.
Techday f 400ae48731779b7e288d

Building trust with conversational AI: How to avoid common pitfalls

Thu, 15th May 2025
#
digital transformation
#
cx
#
martech
Businesses must build trust in conversational AI by setting clear goals, ensuring transparency, reducing bias, and continuously improving customer interactions.
Techday f 84d4ddddd16a0a486bfb

Twilio teams with Microsoft to drive enterprise conversational AI

Thu, 15th May 2025
#
saas
#
digital transformation
#
cx
Twilio partners with Microsoft in a multi-year deal to boost enterprise conversational AI, enhancing customer engagement through advanced AI and Azure integration.
Techday f 5c9289a49c0cc5273530

Infobip, Haas F1 partner to boost fan engagement with AI tech

Sat, 10th May 2025
#
cx
#
martech
#
ai
Infobip partners with MoneyGram Haas F1 Team to boost fan engagement via AI-powered messaging channels like WhatsApp and RCS at the 2025 Miami Grand Prix.
Techday f 70e293f6bfa7f253335f

Sinch partners with OneReach.ai to boost global AI comms

Sat, 10th May 2025
#
crm
#
uc
#
digital transformation
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
Techday f ecd0ed15154987e8b24c

Kore.ai, Microsoft link up to advance enterprise AI

Wed, 7th May 2025
#
uc
#
digital transformation
#
it automation
Kore.ai and Microsoft have formed a strategic partnership to integrate Kore.ai's AI agent platform with Microsoft's cloud and AI tools, advancing enterprise automation.
Techday f 0ec775e09f22b4610b06

Kore.ai partners with Microsoft to boost enterprise AI adoption

Tue, 6th May 2025
#
uc
#
cx
#
martech
Kore.ai partners with Microsoft to enhance AI integration, enabling enterprises to deploy AI-driven solutions within Microsoft 365 Copilot, Teams, and Azure.