Marketing stories - Page 3
Shoppers turn against AI social content, survey finds
This month
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Oracle launches agentic apps across Fusion Cloud suite
This month
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crm
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manufacturing
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digital transformation
Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.
Optimizely training sparks surge in marketing AI agents
This month
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devops
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digital transformation
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cx
Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
Nearly 18% of business emails fail to reach inboxes
This month
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saas
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cx
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martech
Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.
Twilio survey finds conversational AI adoption gap widens
This month
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uc
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data protection
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digital transformation
Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.
Superdry appoints Verde Digital to boost organic search
This month
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digital transformation
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martech
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partner programmes
Superdry & Co turns to Verde Digital for SEO and AI search support as the rebranded retailer targets broader fashion discovery worldwide.
The rush to GEO is understandable. But here's what gets missed in the scramble
This month
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digital transformation
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martech
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llms
GEO spending is surging, but marketers risk wasting money if they do not first fix inconsistent brand messaging and content foundations.
Why email automation fails without clean and verified data
This month
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crm
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martech
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personalisation
Clean, verified customer data is the key to effective email automation, as poor records can damage deliverability, targeting and ROI.
Sprinklr adds AI copilots & controls in Spring '26 update
This month
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uc
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cx
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martech
Sprinklr rolls out Spring '26 update with AI copilots, testing controls and customer feedback tools for enterprises.
CompTIA launches AI Agent Essentials course for workers
This month
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devops
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data analytics
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it automation
CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.
Optimizely named Gartner leader for ninth year running
This month
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martech
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rpa
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personalisation
Optimizely says its AI-driven content marketing platform has helped secure a ninth straight Gartner Leader spot as vendors race to automate workflows.
Brands are losing the Buy Box and up to 80% of marketplace sales with it
This month
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cx
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martech
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supply chain
Brands urged to treat marketplace Buy Box loss as a distribution issue, after grey market sellers were found to be siphoning sales and trust.
Microsoft launches three new MAI AI models for Foundry
This month
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genai
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ai
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ai ethics & governance
Microsoft expands its in-house AI push with three Foundry models for speech, voice and images, as WPP signs on to test the new tools.
OpenAI acquires TBPN to expand media and strategy reach
This month
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digital entertainment
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genai
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ai
OpenAI buys TBPN, adding Silicon Valley's influential daily tech talk show to its Strategy team while pledging editorial independence.
Flip appoints Amy McDonnell and Lee Nadler to C-suite roles
This month
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digital transformation
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cx
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martech
Flip names Amy McDonnell Chief Customer Officer and Lee Nadler Chief Marketing Officer as the voice AI firm accelerates growth after a USD $20 million Series A.
UK SMEs could waste GBP £10,000 on unused software
This month
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saas
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digital transformation
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martech
Fasthosts says UK SMEs may be paying for nearly 40% of their software they never use, with AI agents emerging as a possible fix.
Easter marketing peaks in final week, Klaviyo finds
This month
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cx
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martech
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partner programmes
Klaviyo data show Easter campaigns start weeks ahead but still bunch in the last seven days, with SMS peaking hardest on Sunday.
KPMG survey finds leaders keep AI spending despite recession
This month
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data analytics
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digital transformation
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partner programmes
KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.
Gain Theory says insight gap is cultural, not technical
This month
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data analytics
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digital transformation
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partner programmes
Gain Theory urges marketers to fix cultural barriers and siloed measurement, saying 54% of B2C decision-makers find insights unactionable.
CEEK appoints Caroline Mercurio as Chief Operating Officer
This month
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cartech
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ai
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e-commerce
CEEK names Caroline Mercurio as first Chief Operating Officer as London agency, up 50% in 2025, strengthens leadership amid AI shift.