TelcoNews UK - Telecommunications news for ICT decision-makers

Opinion stories - Page 24

Fraud use cases you can stop with email validation

5 Fraud use cases you can stop with email validation

Thu, 11th Dec 2025
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data protection
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mfa
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cx
Rising fraud is exploiting fake and disposable emails; smarter validation at sign-up and checkout can block attacks before they cost you.
Elderly dementia patient music therapy headphones legal shadows

When music and AI make 'Medtech Magic'

Thu, 11th Dec 2025
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physical security
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ai
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ai ethics & governance
AI-powered music therapies promise relief for dementia and Parkinson's patients, but tangled licensing rules could stall life-changing apps.
Ps con raso

Music tech predictions for 2026: Insights from Tuned Global

Thu, 11th Dec 2025
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gaming
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data analytics
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martech
Music tech boss Con Raso predicts AI, anti-fraud tools and fan-powered models will reshape streaming, gaming and DSP catalogues by 2026.
Ai circuit head talking to organic human with abstract soundwaves

Beyond the hype: The future of AI communications

Thu, 11th Dec 2025
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cx
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martech
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genai
As AI reshapes communications, experts say human storytelling and clear brand narratives will define who thrives in the coming years.
Ps simon hayward vice president of sales emea freshworks e1755063247645  1

The UK's efficiency ambitions face a quiet obstacle, software complexity

Wed, 10th Dec 2025
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digital transformation
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hcm
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rpa
UK firms chasing efficiency gains are finding staff lose a day a week to tangled software, undercutting productivity and morale.
Ps yoni tserruya

Why CRM accuracy will decide which revenue teams thrive in the AI era

Wed, 10th Dec 2025
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crm
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data analytics
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digital transformation
As AI transforms selling, only revenue teams with clean, constantly verified CRM data will forecast accurately and truly trust automation.
Ps morey haber

Watch out for these eight trends to impact cybersecurity teams in 2026

Wed, 10th Dec 2025
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firewalls
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data protection
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vpns
Cybersecurity teams face digital border taxes, AI-first clouds, agentic AI threats and the end of VPNs as 2026 reshapes digital risk.
Ps barley headshot high res

Stopping the growing threat of synthetic ID fraud

Tue, 9th Dec 2025
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biometrics
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fintech
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martech
AI-fuelled synthetic ID fraud is surging, set to cost firms USD $23 billion by 2025 and USD $58.3 billion by 2030 without stronger checks.
How to detect fake players in online gaming

How to detect fake players in online gaming

Mon, 8th Dec 2025
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gaming
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physical security
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digital entertainment
Online gaming faces a hidden surge of fake players; here's how operators can detect bots, fraudsters and protect fair play at scale.
Sean

From fantasy to function: Key considerations for building enterprise-ready AI agents

Mon, 8th Dec 2025
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digital transformation
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rpa
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risk & compliance
Enterprises must ditch open-world hype and build deterministic, event-driven AI agents that reliably automate closed-world workflows at scale.
Ps keith mcfarlane globality   1

4 real AI shifts that will define procurement in 2026

Fri, 5th Dec 2025
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data privacy
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llms
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ai
By 2026, AI will transform procurement with specialised models, transparent governance, autonomous agents, and new security standards boosting trust and efficiency.
Ps ataccama andrea eaton headshot

Ataccama appoints Andrea Eaton as Chief Marketing Officer to drive AI data trust

Thu, 4th Dec 2025
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fintech
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partner programmes
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lcnc
Ataccama names Andrea Eaton as Chief Marketing Officer to expand its data trust platform amid growing AI adoption and regulatory demands in finance and insurance.
Ps simon hayward vice president of sales emea freshworks e1755063247645

Q&A: How software waste and complexity are undermining the UK's productivity ambition

Thu, 4th Dec 2025
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digital transformation
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hcm
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opinion
UK firms waste 20% of software spend and lose 7% of revenue to complexity, hindering productivity amid the Autumn Budget's focus on efficiency.
Ps simon hayward vice president of sales emea freshworks e1755063247645

What Black Friday revealed about retail's customer service challenges

Thu, 4th Dec 2025
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digital transformation
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cx
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martech
Black Friday exposed how rising demand strains UK retailers' customer service, revealing challenges caused by complex systems and ageing processes.
Digital shield protecting network ai brains reinforcing cybersecurity

Time to call up AI reinforcements in the cyber wars

Thu, 4th Dec 2025
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devops
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advanced persistent threat protection
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socs
AI powered by Reinforcement Learning is revolutionising cybersecurity, enhancing vulnerability detection and cutting false positives in threat testing.
How ekyc verification protects your business against fraud

Reducing the impact of AI-driven fraud in 2026

Mon, 1st Dec 2025
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biometrics
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martech
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cdp
AI-driven fraud, including synthetic identities and real-time deepfake attacks, surges in financial services, prompting urgent defence upgrades for 2026.
Ps ian tickle 1

The symbiotic relationship between AI-driven CX and EX

Thu, 27th Nov 2025
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crm
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cx
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martech
AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.
Uk business people installing green plants solar panels eco tech

Sustainable IT surges: UK tech leaders make ESG a business imperative

Thu, 27th Nov 2025
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digital transformation
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hyperscale
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edge computing
UK tech leaders now make sustainability a key business focus, with 67% demanding green credentials from partners and 51% linking ESG to better customer satisfaction.
Ps ian tickle 1

Overcoming the perceived AI skills gap

Thu, 27th Nov 2025
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cx
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martech
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hcm
Nearly half of UK business leaders view themselves as AI experts, yet 22% cite a skills gap as a key hurdle, hindering wider AI adoption in the workplace.
Ps robin blandford

Extreme weather is the new operational risk: How digital resilience protects workers

Thu, 27th Nov 2025
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risk & compliance
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hybrid & remote work
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clean technologies
With extreme weather threatening UK workers, businesses must adopt digital resilience to protect staff and maintain operations amid rising climate risks.