Opinion stories - Page 24
5 Fraud use cases you can stop with email validation
Thu, 11th Dec 2025
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data protection
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mfa
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cx
Rising fraud is exploiting fake and disposable emails; smarter validation at sign-up and checkout can block attacks before they cost you.
When music and AI make 'Medtech Magic'
Thu, 11th Dec 2025
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physical security
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ai
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ai ethics & governance
AI-powered music therapies promise relief for dementia and Parkinson's patients, but tangled licensing rules could stall life-changing apps.
Music tech predictions for 2026: Insights from Tuned Global
Thu, 11th Dec 2025
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gaming
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data analytics
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martech
Music tech boss Con Raso predicts AI, anti-fraud tools and fan-powered models will reshape streaming, gaming and DSP catalogues by 2026.
Beyond the hype: The future of AI communications
Thu, 11th Dec 2025
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cx
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martech
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genai
As AI reshapes communications, experts say human storytelling and clear brand narratives will define who thrives in the coming years.
The UK's efficiency ambitions face a quiet obstacle, software complexity
Wed, 10th Dec 2025
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digital transformation
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hcm
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rpa
UK firms chasing efficiency gains are finding staff lose a day a week to tangled software, undercutting productivity and morale.
Why CRM accuracy will decide which revenue teams thrive in the AI era
Wed, 10th Dec 2025
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crm
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data analytics
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digital transformation
As AI transforms selling, only revenue teams with clean, constantly verified CRM data will forecast accurately and truly trust automation.
Watch out for these eight trends to impact cybersecurity teams in 2026
Wed, 10th Dec 2025
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firewalls
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data protection
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vpns
Cybersecurity teams face digital border taxes, AI-first clouds, agentic AI threats and the end of VPNs as 2026 reshapes digital risk.
Stopping the growing threat of synthetic ID fraud
Tue, 9th Dec 2025
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biometrics
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fintech
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martech
AI-fuelled synthetic ID fraud is surging, set to cost firms USD $23 billion by 2025 and USD $58.3 billion by 2030 without stronger checks.
How to detect fake players in online gaming
Mon, 8th Dec 2025
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gaming
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physical security
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digital entertainment
Online gaming faces a hidden surge of fake players; here's how operators can detect bots, fraudsters and protect fair play at scale.
From fantasy to function: Key considerations for building enterprise-ready AI agents
Mon, 8th Dec 2025
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digital transformation
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rpa
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risk & compliance
Enterprises must ditch open-world hype and build deterministic, event-driven AI agents that reliably automate closed-world workflows at scale.
4 real AI shifts that will define procurement in 2026
Fri, 5th Dec 2025
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data privacy
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llms
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ai
By 2026, AI will transform procurement with specialised models, transparent governance, autonomous agents, and new security standards boosting trust and efficiency.
Ataccama appoints Andrea Eaton as Chief Marketing Officer to drive AI data trust
Thu, 4th Dec 2025
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fintech
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partner programmes
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lcnc
Ataccama names Andrea Eaton as Chief Marketing Officer to expand its data trust platform amid growing AI adoption and regulatory demands in finance and insurance.
Q&A: How software waste and complexity are undermining the UK's productivity ambition
Thu, 4th Dec 2025
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digital transformation
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hcm
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opinion
UK firms waste 20% of software spend and lose 7% of revenue to complexity, hindering productivity amid the Autumn Budget's focus on efficiency.
What Black Friday revealed about retail's customer service challenges
Thu, 4th Dec 2025
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digital transformation
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cx
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martech
Black Friday exposed how rising demand strains UK retailers' customer service, revealing challenges caused by complex systems and ageing processes.
Time to call up AI reinforcements in the cyber wars
Thu, 4th Dec 2025
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devops
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advanced persistent threat protection
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socs
AI powered by Reinforcement Learning is revolutionising cybersecurity, enhancing vulnerability detection and cutting false positives in threat testing.
Reducing the impact of AI-driven fraud in 2026
Mon, 1st Dec 2025
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biometrics
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martech
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cdp
AI-driven fraud, including synthetic identities and real-time deepfake attacks, surges in financial services, prompting urgent defence upgrades for 2026.
The symbiotic relationship between AI-driven CX and EX
Thu, 27th Nov 2025
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crm
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cx
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martech
AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.
Sustainable IT surges: UK tech leaders make ESG a business imperative
Thu, 27th Nov 2025
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digital transformation
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hyperscale
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edge computing
UK tech leaders now make sustainability a key business focus, with 67% demanding green credentials from partners and 51% linking ESG to better customer satisfaction.
Overcoming the perceived AI skills gap
Thu, 27th Nov 2025
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cx
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martech
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hcm
Nearly half of UK business leaders view themselves as AI experts, yet 22% cite a skills gap as a key hurdle, hindering wider AI adoption in the workplace.
Extreme weather is the new operational risk: How digital resilience protects workers
Thu, 27th Nov 2025
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risk & compliance
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hybrid & remote work
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clean technologies
With extreme weather threatening UK workers, businesses must adopt digital resilience to protect staff and maintain operations amid rising climate risks.