TelcoNews UK - Telecommunications news for ICT decision-makers

Opinion stories - Page 25

Ps victoria headshot 202234 copy

The evolving role of the Chief People Officer (CPO): Redefining HR leadership

Thu, 27th Nov 2025
#
digital transformation
#
hcm
#
partner programmes
The Chief People Officer role is evolving from HR lead to strategic partner, blending people, technology, and business to drive growth and innovation.
Delivery driver carrying grocery bags bustling cityscape apac urban challenge

The APAC grocery sector: Overcoming delivery challenges

Wed, 26th Nov 2025
#
digital transformation
#
cx
#
martech
APAC's booming USD 5.6 trillion grocery market faces delivery delays as retailers strive to ensure fast, accurate online order fulfilment and customer satisfaction.
Ps bob official

From data chaos to email clarity: How to choose the best CRM email tool

Wed, 26th Nov 2025
#
crm
#
cx
#
martech
Nearly half of daily emails are spam; choosing the right CRM email tool boosts engagement by tracking deliverability and customer behaviours.
Author

Why multilingual messaging is becoming essential for shopify's global future

Wed, 26th Nov 2025
#
cx
#
martech
#
commerce systems
Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.
Phil hoey headshot

Birmingham's ERP failure costs city GBP £100 million over budget

Tue, 25th Nov 2025
#
digital transformation
#
risk & compliance
#
lcnc
Birmingham City Council's £123 million ERP failure triggered bankruptcy, revealing how better process management software might have averted this costly disaster.
Realistic industrial facility with digital security shields locks modern protection

Why cyber resilience is industrial resilience

Tue, 25th Nov 2025
#
robots
#
digital transformation
#
encryption
The UK's industrial resilience hinges on cyber security and STEM skills to secure critical infrastructure and safeguard national sovereignty amid digital threats.
Sachin agrawal2

5 ways to make enterprise collaboration truly borderless

Tue, 25th Nov 2025
#
data analytics
#
rpa
#
hybrid & remote work
True borderless collaboration unites people, apps, and workflows, boosting productivity and enabling smarter decisions across modern enterprises.
Hooded figure computer digital screens code warnings dark room cybercrime

Inside the industrialisation of cybercrime: What to expect in 2026

Tue, 25th Nov 2025
#
firewalls
#
ransomware
#
advanced persistent threat protection
By 2026, cybercrime will industrialise with AI and automation enabling faster, large-scale attacks, making rapid defence crucial for organisations worldwide.
Author

Revolutionising creator - Audience monetisation through multilingual messaging

Tue, 25th Nov 2025
#
data analytics
#
youtube
#
instagram
Msg1 introduces multilingual messaging to help creators monetise meaningful, direct conversations with global audiences beyond language barriers.
Lennox tedpulfer

Operations and maintenance: The engineering powerhouse behind next-gen data centres

Mon, 24th Nov 2025
#
digital transformation
#
hyperscale
#
edge computing
Next-gen data centres rely on advanced, modular cooling and proactive operations to manage rising demands and costly outages in digital infrastructure.
Jamie allsop

The next era of insurance: Competing on data, AI, and speed

Mon, 24th Nov 2025
#
data analytics
#
digital transformation
#
cx
Insurers must overhaul legacy systems and embrace AI-driven data to boost speed, transparency, and risk assessment in the evolving insurance landscape.
Illustration office workers interacting with robot teamwork problem solving

How employees can unlock AI's full potential as a collaborative partner

Mon, 24th Nov 2025
#
digital transformation
#
ai
#
agentic ai
UK firms harness AI to boost worker productivity by 34%, saving 1.4 hours daily, yet only 3% see true organisational efficiency gains through AI teamwork.
Ben cousens(2)

Building a digital economy for Gen Z

Mon, 24th Nov 2025
#
gaming
#
fintech
#
digital entertainment
Gen Z expects a digital economy that moves as fast and fluidly as their online lives, demanding real-time, seamless monetary interactions and value exchange.
Michael riedl

The internet's next frontier: Why new gTLDs are a once-in-a-generation shift

Mon, 24th Nov 2025
#
iam
#
ai
#
cybersecurity
In 2026, ICANN will reopen applications for new generic top-level domains, offering brands a rare chance to own and control their digital identity online.
Andrew power2

From assistance to autonomy: Why AI now needs continuous quality intelligence

Mon, 24th Nov 2025
#
devops
#
apm
#
ai security
AI agents are now active participants in enterprise systems, requiring continuous quality intelligence to ensure safe, reliable autonomous behaviour over time.
Hsin hsuan meg lee favourite

How AI impacts your organisational intelligence

Mon, 24th Nov 2025
#
ai
#
ai ethics & governance
#
marketing
AI reshapes organisational intelligence by favouring measurable insights, risking the loss of nuanced human judgement vital for competitive advantage.
Giuliano resize

How GenAI and Agentic AI are redefining application modernisation

Mon, 24th Nov 2025
#
devops
#
digital transformation
#
apm
Generative and Agentic AI are revolutionising application modernisation, cutting costs and time by up to 60%, transforming legacy systems faster than ever before.
Sachin agrawal(2)

7 Risks of tech monocultures for UK Organisations

Mon, 24th Nov 2025
#
hybrid cloud
#
digital transformation
#
hyperscale
Over 69% of UK firms rely on cloud, risking tech monocultures that limit flexibility, inflate costs and threaten innovation and data governance.
Digital lock surrounded by interconnected nodes pathways cybersecurity threats defense

Rethinking security architecture with adversary frameworks

Mon, 24th Nov 2025
#
firewalls
#
network security
#
cloud security
Security complexity calls for frameworks like MITRE ATT&CK and SonicWall solutions to build resilient defences, consolidating vendors and enhancing response.
Ps amanda brock ceo openuk

AI openness: From success to sovereignty

Mon, 24th Nov 2025
#
hyperscale
#
open source
#
ai
India has overtaken the US in new open source contributors, poised to lead globally by 2030, highlighting open source as key to digital sovereignty and AI innovation.