TelcoNews UK - Telecommunications news for ICT decision-makers

Outsourcing stories - Page 4

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
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Paragon buys majority stake in South Yorkshire firm Parseq

Thu, 12th Feb 2026
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uc
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document management
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digital transformation
Paragon has acquired a majority stake in South Yorkshire outsourcing specialist Parseq from Parabellum, boosting its back-office and payments arm.
Cloud infrastructure gears with business people shaking hands

Leighton to manage eaga Trust's AWS cloud operations

Thu, 12th Feb 2026
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digital transformation
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hyperscale
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partner programmes
Leighton has secured a long-term deal to manage eaga Trust's AWS cloud, modernising its digital estate and boosting cost efficiency.
Indian glass office tower sunrise growth arrows cloud circuits

Persistent named fastest-growing global IT services brand

Wed, 11th Feb 2026
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digital transformation
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hyperscale
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hcm
Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
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CyberArk crowns PwC 2025 Global Partner of the Year

Wed, 11th Feb 2026
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digital transformation
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hyperscale
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pam
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.
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Cybage names Badhrinath Krishnamoorthy Global President

Tue, 10th Feb 2026
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digital transformation
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it services
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it industry
Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.
Bahrain bank data center with server racks and manama skyline

Bank ABC migrates ila Bank to Temenos core on AWS cloud

Fri, 6th Feb 2026
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dr
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digital transformation
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hyperscale
Bank ABC shifts ila Bank onto Temenos core on AWS in Bahrain, kicking off a wider cloud-led core banking transformation programme.
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Nebula & Meter partner to scale global network services

Thu, 5th Feb 2026
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
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Cybersecurity as a Service market to hit USD $83.96bn

Thu, 5th Feb 2026
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firewalls
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data protection
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ransomware
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
Ai enabled boardroom vs legacy confusion scaling enterprise ai

C-suite leaders deploy AI, but struggle to scale it

Wed, 4th Feb 2026
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Uk office training room professionals learning ai tools together

Pax8 backs UK Government AI Skills Boost for workers

Wed, 4th Feb 2026
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digital transformation
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partner programmes
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genai
Pax8 joins the UK Government's AI Skills Boost as a Strategic Partner, aiming to help train 10 million workers in practical AI by 2030.
Modern corporate cloud datacenter ai brain pattern indian exec

Mphasis gains AWS AI Competency for generative AI work

Sat, 31st Jan 2026
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digital transformation
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hyperscale
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cx
Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.
Contact centre agents mixed emotions under looming ai automation

Contact centres report rising morale but AI doubts grow

Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
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Wipro unveils unified AI-led enterprise functions model

Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Frankfurt data center corridor eu financial servers high security

EuroCTP picks Equinix Frankfurt site for EU share tape

Thu, 29th Jan 2026
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hyperscale
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dc
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edge security
EuroCTP selects Equinix's FR2 data centre in Frankfurt to host the EU consolidated share tape, targeting a Q3 2026 live launch.
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Exclusive: SonicWall's Suroop Chandran on why security basics still fail

Thu, 29th Jan 2026
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malware
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firewalls
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data protection
SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.
Singapore skyline financial district dusk fintech wealth deal

HCLTech to buy Singapore wealth consultancy Finergic

Wed, 28th Jan 2026
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digital transformation
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fintech
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it services
HCLTech moves to deepen its wealth management push with a deal to acquire Singapore-based consultancy Finergic, pending approval by 2026.
Uk office meeting it service management partnership success

Atos secures first dual Scopism SIAM Assured status

Fri, 23rd Jan 2026
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digital transformation
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cloud services
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it services
Atos becomes the first organisation worldwide to achieve dual Scopism SIAM Assured status for both service provision and consultancy.
Modern indian it office digital world map chatbot collaboration

Tech Mahindra's multilingual AI honoured by WEF MINDS

Wed, 21st Jan 2026
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cx
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martech
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ai
Tech Mahindra's sovereign multilingual AI, handling millions of queries in Hindi, Bahasa and regional dialects, is honoured by WEF's MINDS.
Cio night boardroom ai erp dashboards vs boxed software upgrades

Rimini Street touts Agentic AI ERP as upgrades stall

Wed, 21st Jan 2026
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data analytics
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digital transformation
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it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
Australian sovereign cloud secure data center architecture

IBRS highlights Interactive's sovereign-first cloud focus

Wed, 21st Jan 2026
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data protection
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dr
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private cloud
IBRS spotlights Interactive's sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.