TelcoNews UK - Telecommunications news for ICT decision-makers

Outsourcing stories - Page 5

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Jack r. mp visit  2

Jack Rankin MP sees AI reshape customer service jobs

Wed, 21st Jan 2026
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digital transformation
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hcm
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it automation
Jack Rankin hails ArvatoConnect's AI push in Datchet as a way to reshape customer service while keeping skilled jobs rooted in the UK.
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Forrester tips cloud & generative AI to fuel IT boom

Tue, 20th Jan 2026
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manufacturing
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hybrid cloud
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digital transformation
Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
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Coding jobs squeezed as AI reshapes developer roles

Tue, 20th Jan 2026
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AI is shrinking routine coding vacancies but boosting demand for developers who can design systems, integrate tools and think strategically.
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Kick ICT names Steven Brown as new Chief Executive Officer

Mon, 19th Jan 2026
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digital transformation
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cx
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martech
Kick ICT has appointed Steven Brown as chief executive, succeeding retiring founder Tom O'Hara as the group targets its next growth phase.
Aws practice team at leighton

Leighton launches dedicated AWS practice in the UK

Mon, 19th Jan 2026
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devops
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digital transformation
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hyperscale
Leighton unveils a dedicated UK AWS cloud practice to meet rising demand for digital transformation and legacy modernisation projects.
Frustrated uk pm london office ai projects paused regulatory delays

Regulatory delays hinder UK tech & AI project delivery

Fri, 16th Jan 2026
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data protection
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devops
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digital transformation
Regulatory delays are stalling UK tech and AI projects, with a third of IT providers hit on almost every job, new research reveals.
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Rimini Street honoured for agentic AI & client success

Fri, 16th Jan 2026
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storage
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data analytics
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digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
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UK CFOs put AI at heart of strategy & productivity push

Thu, 15th Jan 2026
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data analytics
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digital transformation
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data science
UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.
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Forrester warns on 2026 tech budgets amid AI shifts

Wed, 14th Jan 2026
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uc
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semiconductors
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data analytics
Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.
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C-suite demands faster tech payback & AI-led growth

Tue, 13th Jan 2026
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digital transformation
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partner programmes
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rpa
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
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11:11 Systems buys Ntirety in VMware cloud partner push

Tue, 13th Jan 2026
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virtualisation
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dr
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private cloud
11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
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Vertex Group names Puneeta Rajwant to lead India push

Tue, 13th Jan 2026
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smart cities
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digital transformation
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iot
Vertex Group names Puneeta Rajwant to steer India expansion, InfraTech launch and drive its Vertex 2.0 agenda towards INR ₹1,000 crore.
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UK firms ramp up FX hedging as sterling volatility bites

Fri, 9th Jan 2026
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fintech
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rpa
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risk & compliance
UK firms step up FX hedging as sterling's sharp swings hit earnings, with more businesses extending hedge lengths and raising cover.
Thaddeus

TGT Global names Thaddeus Susara to lead vendor push

Thu, 8th Jan 2026
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partner programmes
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it services
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outsourcing
TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
De novo team

de Novo to create 50 Welsh tech jobs in five years

Wed, 7th Jan 2026
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edutech
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devops
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digital transformation
Welsh tech consultancy de Novo plans to create 50 digital roles in Newport over five years under its new '50 in 5' hiring drive.
Uk electricity it control room sap dashboard stable operations

Rimini Street boosts SAP support for SP Electricity NW

Wed, 7th Jan 2026
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digital transformation
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partner programmes
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financial systems
SP Electricity North West halves SAP support costs and fixes chronic login woes after switching maintenance and SSO services to Rimini Street.
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Hightekers buys Serviap to boost Latin America reach

Mon, 22nd Dec 2025
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saas
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hcm
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hybrid & remote work
Hightekers snaps up Serviap Global to cement its Latin America footprint, extending its direct Employer of Record reach to 40 countries.
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Aviva expands TCS deal to run more UK life policies

Fri, 19th Dec 2025
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digital transformation
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cx
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martech
Aviva extends its tech pact with TCS, shifting another 1.1m UK life policies onto the BaNCS platform to streamline service and costs.
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Rimini Street, Tidewater expand global ERP & tax pact

Mon, 15th Dec 2025
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digital transformation
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partner programmes
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financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
2026 enterprise tech investment it leaders cloud data automation

Service-based IT & agentic AI to reshape 2026 spend

Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.